Copy link to clipboard
Copied
" area di lavoro inizio"
negli ultimi aggiornamenti non si apre questa area e se cerco di aprire un nuovo file compare una finestra vuota con il seguente titolo
% CCX__FNFT__DIALOG_ NAME
sono costretto ad usare il modulo precedente cambiando le preferenze generali
Grazie per una cortese spiegazione
Guido
1 Correct answer
Sorry about the hassle Guido. Kindly follow the troubleshooting steps as mentioned below:
- Sign out of the creative cloud desktop app
- Download the creative cloud desktop Uninstaller to uninstall it.
Link to download the creative cloud Uninstaller: https://helpx.adobe.com/uk/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
- Once the creative cloud desktop app is uninstalled. Please download it again from the link given below:
Explore related tutorials & articles
Copy link to clipboard
Copied
Try this
Open up Preferences > General and enable "Use Legacy "New Document" Interface"
Restart Photoshop
Copy link to clipboard
Copied
Thanks for your kindness. I tried this option several times but nothing
changed. I tried to uninstall and reinstall the app too but nothing
changed. This trouble born since the 2 last update of photoshop c.c.
2018-03-13 15:23 GMT+01:00 Ged Traynor <forums_noreply@adobe.com>:
Photoshop c.c version 19.1.2 created by Ged Traynor
<https://forums.adobe.com/people/Ged+Traynor> in Photoshop - View the
full discussion <https://forums.adobe.com/message/10239740#10239740>
Copy link to clipboard
Copied
Try running the Adobe Cleaner Tool
Use the Creative Cloud Cleaner Tool to solve installation problems
Failing that try contacting customer care
Copy link to clipboard
Copied
I followed all the instruction but Cleaner tool failed too
I'd like contacting customer care but chat or phone call should very impossible for me in english
Thanks a lot for your help however
P.s. I did not find the log of cleaner tool result in my Win10
Copy link to clipboard
Copied
Hi Guido,
Sorry to hear that you're unable to open a new file in Photoshop after you've installed the Photoshop 19.1.2 update.
Could you please post a screenshot of the error message you're seeing in the blank screen as mentioned above?
Thanks,
Akash
Copy link to clipboard
Copied
Hi Akash
I could be wrong but I think this is what the OP is talking about
Copy link to clipboard
Copied
Hi Ged and Akash
Ged is right, this one is exactly the screen I can see opening Photoshop and after asking for a new file.
Thanks
Copy link to clipboard
Copied
Thanks for the update and co-operation Guido, As you've mentioned, you have already used Adobe CC Cleaner tool to remove Photoshop and have reinstalled it. It seems like either a corrupt app component is preventing the "New Document" window to load correctly or there is a issue related to permissions to the app.
We'd like to see how the app works on a new Admin user account on your computer, please refer this article Adobe troubleshooting: Creating an admin account in Windows and let us know how it goes.
~Akash
Copy link to clipboard
Copied
Hi Akash
on the new admin user account the problem is the same
2018-03-14 14:50 GMT+01:00 Akash Sharma <forums_noreply@adobe.com>:
Photoshop c.c version 19.1.2 created by Akash Sharma
<https://forums.adobe.com/people/Akash+Sharma> in Photoshop - View the
full discussion <https://forums.adobe.com/message/10242380#10242380>
Copy link to clipboard
Copied
Sorry that the issue still persists. Could you please try disabling your Antivirus software temporarily and check if there's any improvement?
Please help us with the Help>>System info from Photoshop so that we can check the app components and system specific details.
Also, please check whether your Creative Cloud Desktop App is updated to version 4.4.1.298 or not(sign out and sign in will trigger the CC desktop app to update) and then re-launch Photoshop.
Let us know if that helps with this issue.
~Akash
Copy link to clipboard
Copied
Serial number removed by moderator. This is a public forum.
Versione di Adobe Photoshop: 19.1.2 20180302.r.277 2018/03/02: 1160083 x64
Numero di avvii: 12
Sistema operativo: Windows 10 64 bit
Versione: 10 o versione successiva 10.0.16299.15
Architettura di sistema: Famiglia CPU AMD:15, Modello:3, Stepping:3 con
MMX, Intero SSE, SSE FP, SSE2, SSE3
Conteggio processore fisico: 2
Velocità processore: 2800 MHz
Memoria incorporata: 8191 MB
Memoria disponibile: 4251 MB
Memoria disponibile per Photoshop: 6939 MB
Memoria usata da Photoshop: 70 %
Livelli alias: disattivato.
Palette modificatori: attivato.
Highbeam: ^ 0 ®Dimensioni porzioni immagine: 132 K
Livelli cache immagine: 4
Anteprima font: Media
Composizione testo: Latino
Monitor: 1
Visualizza limiti: alto= 0, sinistra= 0, basso= 1080, destra= 1920
Disegno OpenGL: attivato.
OpenGL - Consenti GPU precedenti: Non rilevato.
OpenGL - Modalità disegno: Avanzata
OpenGL - Consenti modalità normale: True.
OpenGL - Consenti modalità avanzata: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=0
glgpu[0].GLVersion="4.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=2048
glgpu[0].GLName="AMD Radeon HD 6670"
glgpu[0].GLVendor="ATI Technologies Inc."
glgpu[0].GLVendorID=4098
glgpu[0].GLDriverVersion="15.201.1151.1008"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="AMD Radeon HD 6670"
glgpu[0].GLRendererID=26456
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll"
glgpu[0].GLDriverDate="20151104000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.40"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[2147483647]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[108]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[18]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[18]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[29]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="2.0 AMD-APP (1800.11)"
clgpu[0].CLDeviceVersion="1.2 AMD-APP (1800.11)"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=2048
clgpu[0].CLName="Turks"
clgpu[0].CLVendor="Advanced Micro Devices, Inc."
clgpu[0].CLVendorID=4098
clgpu[0].CLDriverVersion="1800.11 (VM)"
clgpu[0].CLBandwidth=2.24048e+10
clgpu[0].CLCompute=71.3871
Tipo di licenza: Iscrizione
Numero di serie: xxxxxxxxxxxxxxxxxx
GUIDBucket:
Cartella applicazione: C:\Program Files\Adobe\Adobe Photoshop CC 2018\
Percorso file temporanei: C:\Users\guido\AppData\Local\Temp\
La memoria virtuale di Photoshop dispone di I/O asincrono attivato
Volumi di memoria virtuale:
Avvio, 465,3 GB, 315,4 GB disponibili
Cartella plug-in richiesti: C:\Program Files\Adobe\Adobe Photoshop CC
2018\Required\Plug-Ins\
Cartella plug-in principali: C:\Program Files\Adobe\Adobe Photoshop CC
2018\Plug-Ins\
Componenti installati:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2017/11/22-18:28:12 79.589342 79.589342
AdbePM.dll PatchMatch 2016/11/03:19:48:57 1.578146 1.578146
AdobeLinguistic.dll Adobe Linguisitc Library 10.0.0
AdobeOwl.dll Adobe Owl 5.2.11
AdobePDFL.dll PDFL 2017/10/31-06:12:59 79.250229 79.250229
AdobePIP.dll Adobe Product Improvement Program 7.4.1.109.46827
AdobeSVGAGM.dll AdobeSVGAGM 79.588619 79.588619
AdobeXMP.dll Adobe XMP Core 2017/07/13-01:06:39 79.160924 79.160924
AdobeXMPFiles.dll Adobe XMP Files 2017/07/13-01:06:39 79.160924
79.160924
AdobeXMPScript.dll Adobe XMP Script 2017/07/13-01:06:39 79.160924
79.160924
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2017/11/22-18:28:12 79.589342 79.589342
ahclient.dll AdobeHelp Dynamic Link Library 3.0.0.6
AIDE.dll AIDE 2016/05/27-01:08:49 79.574279 79.574279
amtlib.dll AMTLib (64 Bit) 10.0.0.221 BuildVersion: 10.0; BuildDate:
Tue Aug 1 2017 8:28:8) 1.000000
ARE.dll ARE 2017/11/22-18:28:12 79.589342 79.589342
AXE8SharedExpat.dll AXE8SharedExpat 2015/03/13-23:40:54 79.562390
79.562390
AXEDOMCore.dll AXEDOMCore 2015/03/13-23:40:54 79.562390 79.562390
Bib.dll BIB 2017/11/22-18:28:12 79.589342 79.589342
BIBUtils.dll BIBUtils 2017/11/22-18:28:12 79.589342 79.589342
boost_date_time.dll photoshopdva 11.1.0
boost_filesystem.dll photoshopdva 11.1.0
boost_signals.dll photoshopdva 11.1.0
boost_system.dll photoshopdva 11.1.0
boost_threads.dll photoshopdva 11.1.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CITThreading.dll Adobe CITThreading 2.1.0.1 2.1.0.1
CoolType.dll CoolType 2017/11/22-18:28:12 79.589342 79.589342
CRClient.dll Adobe Crash Reporter Client DLL 1.6.3.0
dnssd.dll Bonjour 3,0,0,2
dvaaudiodevice.dll photoshopdva 11.1.0
dvacore.dll photoshopdva 11.1.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 11.1.0
dvamediatypes.dll photoshopdva 11.1.0
dvametadata.dll photoshopdva 11.1.0
dvametadataapi.dll photoshopdva 11.1.0
dvametadataui.dll photoshopdva 11.1.0
dvaplayer.dll photoshopdva 11.1.0
dvatransport.dll photoshopdva 11.1.0
dvaui.dll photoshopdva 11.1.0
dvaunittesting.dll photoshopdva 11.1.0
dynamiclink.dll photoshopdva 11.1.0
ExtendScript.dll ExtendScript 2017/08/31-12:13:14 81.1150526
81.1150526
icucnv40.dll International Components for Unicode 2014/10/31-16:52:45
Build gtlib_6.0.21339
icudt40.dll International Components for Unicode 2014/10/31-16:52:45
Build gtlib_6.0.21339
icuuc40.dll International Components for Unicode 2014/10/31-16:52:45
Build gtlib_6.0.21339
igestep30.dll IGES Reader 9.3.0.113
imslib.dll IMSLib DLL 10.0.0.22
JP2KLib.dll JP2KLib 2017/10/31-01:22:04 79.268591 79.268591
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler 17.0.0
LogSession.dll LogSession 7.4.1.109.46827
mediacoreif.dll photoshopdva 11.1.0
MPS.dll MPS 2017/10/31-01:22:04 79.588396 79.588396
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC 2018 19.1.2
Plugin.dll Adobe Photoshop CC 2018 19.1.2
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject
Standard Dll (64 bit) 8.5.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)
8.5.0.87
PSArt.dll Adobe Photoshop CC 2018 19.1.2
PSCloud.dll 1.0.0.1
PSViews.dll Adobe Photoshop CC 2018 19.1.2
SCCore.dll ScCore 2017/08/31-12:13:14 81.1150526 81.1150526
SVGRE.dll SVGRE 79.586793 79.586793
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler 17.0.0
tbb.dll Intel(R) Threading Building Blocks for Windows 2017, 0,
2017, 0118
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2017,
0, 2017, 0118
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library
10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 10.0.0.1
VulcanControl.dll Vulcan Application Control Library 5.3.0.16
VulcanMessage5.dll Vulcan Message Library 5.3.0.16
WinRTSupport.dll Adobe Photoshop Windows RT Support 19.0.0.0
WRServices.dll WRServices Thu June 21 2017 12:26:24 Build 0.22473
0.22473
wu3d.dll U3D Writer 9.3.0.113
Plug-in richiesti:
3D Studio 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal file
“U3D.8bi”
Affresco 19.1.2 - dal file “Filter Gallery.8bf”
Applica texture 19.1.2 - dal file “Filter Gallery.8bf”
Asimmetria 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal file
“statistics.8ba”
Auto FX Free Sampler 10.0 - dal file “AFX_Free_64.8bf”
Bagliore diffuso 19.1.2 - dal file “Filter Gallery.8bf”
Bassorilievo 19.1.2 - dal file “Filter Gallery.8bf”
Bordi brillanti 19.1.2 - dal file “Filter Gallery.8bf”
Camera Raw 10.2 - dal file “Camera Raw.8bi”
Carta da lettere 19.1.2 - dal file “Filter Gallery.8bf”
Cineon 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal file
“Cineon.8bi”
Collada 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal file “U3D.8bi”
Colore mezzetinte 19.1.2 - dal file “Standard MultiPlugin.8bf”
Colori NTSC 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal file
“NTSC Colors.8bf”
CompuServe GIF 19.1.2 - dal file “Standard MultiPlugin.8bf”
Conté Crayon 19.1.2 - dal file “Filter Gallery.8bf”
Contorni accentuati 19.1.2 - dal file “Filter Gallery.8bf”
Contorni con inchiostro 19.1.2 - dal file “Filter Gallery.8bf”
Contorni poster 19.1.2 - dal file “Filter Gallery.8bf”
Contorni strappati 19.1.2 - dal file “Filter Gallery.8bf”
Coordinate polari 19.1.2 - dal file “Standard MultiPlugin.8bf”
Core misurazione 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal file
“MeasurementCore.8me”
Correzione obiettivo 19.1.2 - dal file “Lens Correction.8bf”
Cristallizza 19.1.2 - dal file “Standard MultiPlugin.8bf”
Curtosi 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal file
“statistics.8ba”
Deforma 19.1.2 - dal file “Standard MultiPlugin.8bf”
Deviazione standard 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal
file “statistics.8ba”
Dicom 19.1.2 - dal file “Dicom.8bi”
Distorsione curvilinea 19.1.2 - dal file “Standard MultiPlugin.8bf”
Eazel Acquire 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal file
“EazelAcquire.8ba”
Effetto acquerello 19.1.2 - dal file “Filter Gallery.8bf”
Effetto carboncino 19.1.2 - dal file “Filter Gallery.8bf”
Effetto carta bagnata 19.1.2 - dal file “Filter Gallery.8bf”
Effetto cromatura 19.1.2 - dal file “Filter Gallery.8bf”
Effetto fotocopia 19.1.2 - dal file “Filter Gallery.8bf”
Effetto increspatura 19.1.2 - dal file “Standard MultiPlugin.8bf”
Effetto incrinatura 19.1.2 - dal file “Filter Gallery.8bf”
Effetto intonaco 19.1.2 - dal file “Filter Gallery.8bf”
Effetto onda 19.1.2 - dal file “Standard MultiPlugin.8bf”
Effetto pennellate 19.1.2 - dal file “Filter Gallery.8bf”
Effetto punti 19.1.2 - dal file “Standard MultiPlugin.8bf”
Effetto retinatura 19.1.2 - dal file “Filter Gallery.8bf”
Effetto ritaglio 19.1.2 - dal file “Filter Gallery.8bf”
Effetto sfera 19.1.2 - dal file “Standard MultiPlugin.8bf”
Effetto sfumino 19.1.2 - dal file “Filter Gallery.8bf”
Effetto spatola 19.1.2 - dal file “Filter Gallery.8bf”
Effetto spirale 19.1.2 - dal file “Standard MultiPlugin.8bf”
Effetto spugna 19.1.2 - dal file “Filter Gallery.8bf”
Effetto vento 19.1.2 - dal file “Standard MultiPlugin.8bf”
Entropia 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal file
“statistics.8ba”
Esporta tavole di consultazione colore 19.1.2 (20180302.r.277
2018/03/02: 1160083) - dal file “Export3DLUT.8be”
Estrusione 19.1.2 - dal file “Standard MultiPlugin.8bf”
Fibre 19.1.2 - dal file “Standard MultiPlugin.8bf”
Filtro Camera Raw 10.2 - dal file “Camera Raw.8bi”
Filtro Pacchetto immagini 19.1.2 (20180302.r.277 2018/03/02: 1160083) -
dal file “ChannelPort.8bf”
Filtro ritaglia e raddrizza foto 19.1.2 - dal file “Standard
MultiPlugin.8bf”
Flash 3D 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal file “U3D.8bi”
Fluidifica 19.1.2 - dal file “Liquify.8bf”
Formato file bitmap 19.1.2 - dal file “Standard MultiPlugin.8bf”
Formato IFF 19.1.2 - dal file “Standard MultiPlugin.8bf”
Formato Targa 19.1.2 - dal file “Standard MultiPlugin.8bf”
Fuoco prospettico 19.1.2 - dal file “VanishingPoint.8bf”
Galleria filtri 19.1.2 - dal file “Filter Gallery.8bf”
Gessetto e carboncino 19.1.2 - dal file “Filter Gallery.8bf”
Google Earth 4 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal file
“U3D.8bi”
Grana pellicola 19.1.2 - dal file “Filter Gallery.8bf”
Grandangolo adattato 19.1.2 - dal file “Adaptive Wide Angle.8bf”
Granulosità 19.1.2 - dal file “Filter Gallery.8bf”
Halide Bottlenecks 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal
file “HalideBottlenecks.8bx”
HDRMergeUI 19.1.2 - dal file “HDRMergeUI.8bf”
HSB/HSL 19.1.2 - dal file “Standard MultiPlugin.8bf”
IGES 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal file “U3D.8bi”
Increspatura oceano 19.1.2 - dal file “Filter Gallery.8bf”
Intermedio 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal file
“statistics.8ba”
Intervallo 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal file
“statistics.8ba”
Involucro di plastica 19.1.2 - dal file “Filter Gallery.8bf”
JPEG 2000 19.1.2 - dal file “JPEG2000.8bi”
Luce al neon 19.1.2 - dal file “Filter Gallery.8bf”
Luce NO VERSION - dal file “luce_64.8bf”
Massimo 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal file
“statistics.8ba”
Matita colorata 19.1.2 - dal file “Filter Gallery.8bf”
Matlab Operation 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal file
“ChannelPort.8bf”
Media 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal file
“Average.8bf”
Media aritmetica 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal file
“statistics.8ba”
Mezzatinta 19.1.2 - dal file “Standard MultiPlugin.8bf”
Minimo 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal file
“statistics.8ba”
Modulo Photoshop 3D 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal
file “Photoshop3DEngine.8bi”
Muovi 19.1.2 - dal file “Standard MultiPlugin.8bf”
Mystical Gen2 10.0 - dal file “Mystical_Gen2_PlugIn_64.8bf”
Nuvole 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal file
“Clouds.8bf”
Nuvole in differenza 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal
file “Clouds.8bf”
Ombra tratteggiata 19.1.2 - dal file “Filter Gallery.8bf”
ON1 Develop 2017 11.6.0 - dal file “PerfectEnhanceProxy.8li”
ON1 Develop 2017 11.6.0 - dal file “PerfectEnhanceProxy.8li”
ON1 Develop 2017 Filter 11.6.0 - dal file “PerfectEnhanceProxy.8li”
ON1 Develop 2018 12.1.0.0 - dal file “PerfectEnhanceProxy.8li”
ON1 Develop 2018 12.1.0.0 - dal file “PerfectEnhanceProxy.8li”
ON1 Develop 2018 Filter 12.1.0.0 - dal file “PerfectEnhanceProxy.8li”
ON1 Effects 2017 11.6.0 - dal file “PerfectEffects.8li”
ON1 Effects 2017 11.6.0 - dal file “PerfectEffects.8li”
ON1 Effects 2017 Filter 11.6.0 - dal file “PerfectEffects.8li”
ON1 Effects 2018 12.1.0.0 - dal file “PerfectEffects.8li”
ON1 Effects 2018 12.1.0.0 - dal file “PerfectEffects.8li”
ON1 Effects 2018 Filter 12.1.0.0 - dal file “PerfectEffects.8li”
ON1 Resize 2018 12.1.0.0 - dal file “PerfectResizeProxy.8li”
ON1 Resize 2018 Engine Automation 12.1.0.0 - dal file
“PerfectResizeProxy.8li”
ON1 Resize 2018 Engine Filter 12.1.0.0 - dal file
“PerfectResizeProxy.8li”
ON1 Resize 2018 Filter 12.1.0.0 - dal file “PerfectResizeProxy.8li”
OpenEXR 19.1.2 - dal file “Standard MultiPlugin.8bf”
Pastelli su superficie ruvida 19.1.2 - dal file “Filter Gallery.8bf”
Patchwork 19.1.2 - dal file “Filter Gallery.8bf”
Pattern mezzetinte 19.1.2 - dal file “Filter Gallery.8bf”
PCX 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal file “PCX.8bi”
Penna grafica 19.1.2 - dal file “Filter Gallery.8bf”
Pennello a secco 19.1.2 - dal file “Filter Gallery.8bf”
Photoshop Touch 19.0 - dal file “PSDX.8bi”
Pixar 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal file “Pixar.8bi”
PLY 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal file “U3D.8bi”
Portable Bit Map 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal file
“PBM.8bi”
Porzioni 19.1.2 - dal file “Standard MultiPlugin.8bf”
Porzioni mosaico 19.1.2 - dal file “Filter Gallery.8bf”
PRC 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal file “U3D.8bi”
Radiance 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal file
“Radiance.8bi”
Rendering griglia di consultazione colore 19.1.2 (20180302.r.277
2018/03/02: 1160083) - dal file “Export3DLUT.8be”
Riduzione effetto mosso 19.1.2 - dal file “Shake Reduction.8bf”
Riflesso obiettivo 19.1.2 - dal file “Standard MultiPlugin.8bf”
Ritaglia e raddrizza foto 19.1.2 (20180302.r.277 2018/03/02: 1160083) -
dal file “CropPhotosAuto.8li”
Routine FastCore 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal file
“FastCore.8bx”
Routine MMXCore 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal file
“MMXCore.8bx”
Salva per Web 19.1.2 - dal file “Save for Web.8be”
Sfocatura con obiettivo 19.1.2 - dal file “Lens Blur.8bf”
Sfocatura migliore 19.1.2 - dal file “Standard MultiPlugin.8bf”
Sfocatura radiale 19.1.2 - dal file “Standard MultiPlugin.8bf”
Solarizza 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal file
“Solarize.8bf”
Sommatoria 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal file
“statistics.8ba”
Spaces 19.1.2 - dal file “Spaces.8li”
Spruzzo 19.1.2 - dal file “Filter Gallery.8bf”
STL 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal file “U3D.8bi”
Sumi-e 19.1.2 - dal file “Filter Gallery.8bf”
Supporto multiprocessore 19.1.2 (20180302.r.277 2018/03/02: 1160083) -
dal file “MultiProcessor Support.8bx”
Supporto WIA 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal file
“WIASupport.8li”
SupportoScripting 19.1.2 - dal file “ScriptingSupport.8li”
Timbro 19.1.2 - dal file “Filter Gallery.8bf”
Togli interlacciato 19.1.2 - dal file “Standard MultiPlugin.8bf”
Tracciati per Illustrator 19.1.2 - dal file “Standard MultiPlugin.8bf”
Tratti a spruzzo 19.1.2 - dal file “Filter Gallery.8bf”
Tratti ad angolo 19.1.2 - dal file “Filter Gallery.8bf”
Tratti scuri 19.1.2 - dal file “Filter Gallery.8bf”
U3D 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal file “U3D.8bi”
Varianza 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal file
“statistics.8ba”
Vernice di fondo 19.1.2 - dal file “Filter Gallery.8bf”
Vetro 19.1.2 - dal file “Filter Gallery.8bf”
Vetro colorato 19.1.2 - dal file “Filter Gallery.8bf”
Virtual Reality Modeling Language | VRML 19.1.2 (20180302.r.277
2018/03/02: 1160083) - dal file “U3D.8bi”
Wavefront|OBJ 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal file
“U3D.8bi”
Wireless Bitmap 19.1.2 (20180302.r.277 2018/03/02: 1160083) - dal file
“WBMP.8bi”
Zig zag 19.1.2 - dal file “Standard MultiPlugin.8bf”
Plug-in opzionali e di terze parti:
Analog Efex Pro 2 2.0.12.12 - dal file “C:\Program Files\Google\Nik
Collection\Analog Efex Pro 2\Analog Efex Pro 2 (64-Bit)\Analog Efex Pro
2.8bf”
BackgroundFilter 2.2.21.12 - dal file “C:\Program Files\Google\Nik
Collection\Dfine 2\Dfine 2 (64-Bit)\Background.8bf”
Color Efex Pro 4 4.3.24.12 - dal file “C:\Program Files\Google\Nik
Collection\Color Efex Pro 4\Color Efex Pro 4 (64-Bit)\Color Efex Pro 4.8bf”
Dfine 2 2.2.21.12 - dal file “C:\Program Files\Google\Nik
Collection\Dfine 2\Dfine 2 (64-Bit)\Dfine2.8bf”
FineStructuresFilter 2.2.21.12 - dal file “C:\Program Files\Google\Nik
Collection\Dfine 2\Dfine 2 (64-Bit)\FineStructures.8bf”
HDR Efex Pro 2 2.2.24.12 - dal file “C:\Program Files\Google\Nik
Collection\HDR Efex Pro 2\HDR Efex Pro 2 (64-Bit)\HDR Efex Pro 2.8bf”
HotPixelsFilter 2.2.21.12 - dal file “C:\Program Files\Google\Nik
Collection\Dfine 2\Dfine 2 (64-Bit)\HotPixels.8bf”
Merge to HDR Efex Pro 2 2.2.24.12 - dal file “C:\Program
Files\Google\Nik Collection\HDR Efex Pro 2\HDR Efex Pro 2 (64-Bit)\HDR Efex
Pro 2.8bf”
Nik Collection Selective Tool 2.1.28 - dal file “C:\Program
Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\Google\Selective
Tool\SelectivePalette.8li”
ShadowsFilter 2.2.21.12 - dal file “C:\Program Files\Google\Nik
Collection\Dfine 2\Dfine 2 (64-Bit)\Shadows.8bf”
Sharpener Pro 3: (1) RAW Presharpener 3.1.21.12 - dal file “C:\Program
Files\Google\Nik Collection\Sharpener Pro 3\Sharpener Pro 3
(64-Bit)\SHP3RPS.8bf”
Sharpener Pro 3: (2) Output Sharpener 3.1.21.12 - dal file “C:\Program
Files\Google\Nik Collection\Sharpener Pro 3\Sharpener Pro 3
(64-Bit)\SHP3OS.8bf”
Silver Efex Pro 2 2.2.24.12 - dal file “C:\Program Files\Google\Nik
Collection\Silver Efex Pro 2\Silver Efex Pro 2 (64-Bit)\Silver Efex Pro
2.8bf”
SkinFilter 2.2.21.12 - dal file “C:\Program Files\Google\Nik
Collection\Dfine 2\Dfine 2 (64-Bit)\Skin.8bf”
SkyFilter 2.2.21.12 - dal file “C:\Program Files\Google\Nik
Collection\Dfine 2\Dfine 2 (64-Bit)\Sky.8bf”
StrongNoiseFilter 2.2.21.12 - dal file “C:\Program Files\Google\Nik
Collection\Dfine 2\Dfine 2 (64-Bit)\StrongNoise.8bf”
Viveza 2 2.1.21.12 - dal file “C:\Program Files\Google\Nik
Collection\Viveza 2\Viveza 2 (64-Bit)\Viveza2.8bf”
Plug-in duplicati e disattivati: NESSUNO
Impossibile caricare i seguenti plug-in: NESSUNO
Estensioni:
com.adobe.inapp.purchase 2.11.27 - dal file “C:\Program
Files\Adobe\Adobe Photoshop CC
2018\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchase.html”
com.adobe.Butler.backend 2.0.0 - dal file “C:\Program Files\Adobe\Adobe
Photoshop CC
2018\Required\CEP\extensions\com.adobe.Butler.backend\index.html”
Librerie 2.11.27 - dal file “C:\Program Files\Adobe\Adobe Photoshop CC
2018\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”
%CCX_FNFT_DIALOG_NAME 2.1.1 - dal file “C:\Program Files (x86)\Common
Files\Adobe\CEP\extensions\CCX_CMDN_EXTENSION_2_1_1_004\fnft.html”
%CCX_START_PANEL_NAME 2.1.1 - dal file “C:\Program Files (x86)\Common
Files\Adobe\CEP\extensions\CCX_START_EXTENSION_2_1_1_076\index.html”
ON1 1.0.0 - dal file “C:\Program Files (x86)\Common
Files\Adobe\CEP\extensions\com.ononesoftware.onone\index.html”
FX Box 1.0.0 - dal file
“C:\Users\guido\AppData\Roaming\Adobe\CEP\extensions\fx_box.extension\index.html”
Temi Adobe Color 6.1.0 - dal file “C:\Program Files\Adobe\Adobe
Photoshop CC
2018\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
Esporta come 3.1.2 - dal file “C:\Program Files\Adobe\Adobe Photoshop
CC
2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”
PSKiss Portrait Photography Toolkit 1.0.0 - dal file “C:\Program Files
(x86)\Common
Files\Adobe\CEP\extensions\com.pskiss.toolkit.portrait\index.html”
Esporta come 3.1.2 - dal file “C:\Program Files\Adobe\Adobe Photoshop
CC
2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”
Periferiche TWAIN installate: NESSUNA
Hi Akash
Above are the system information
With antivirus "off" the result is the same
My Adobe c.c. desktop version is updated (confirmed)
Thanks for your patience
2018-03-14 19:45 GMT+01:00 Akash Sharma <forums_noreply@adobe.com>:
Photoshop c.c version 19.1.2 created by Akash Sharma
<https://forums.adobe.com/people/Akash+Sharma> in Photoshop - View the
full discussion <https://forums.adobe.com/message/10243409#10243409>
Copy link to clipboard
Copied
Thanks for providing the System info, It all looks good to me apart from the outdated GPU drivers
Please update your GPU drivers to latest from the manufacturer's website.
~Akash
Copy link to clipboard
Copied
O.K. I Have updated my GPU drivers but Photoshop is as before
-Guido
2018-03-15 19:24 GMT+01:00 Akash Sharma <forums_noreply@adobe.com>:
Photoshop c.c version 19.1.2 created by Akash Sharma
<https://forums.adobe.com/people/Akash+Sharma> in Photoshop - View the
full discussion <https://forums.adobe.com/message/10246062#10246062>
Copy link to clipboard
Copied
Guido, Thanks for the update.
We have identified this as a known issue and it is being worked upon by our Engineering team.
Similar discussion: Photoshop: Start Workspace not loading correctly (19.0 & 19.1) | Photoshop Family Customer Community
BTW, You've mentioned in your issue statement:
% __ FNFT __ CCX DIALOG _ NAME
I am forced to use the old form changing general preferences.
Just to confirm, if you open up Preferences > General and enable "Use Legacy "New Document" Interface", are you able to use the legacy "New document" window?
Appreciate your continuous efforts in troubleshooting the issue with us.
Regards,
Akash
Copy link to clipboard
Copied
Thank you Akash for your very appreciated help
My issue is exactly the same explained in similar discussion
I confirm you that enabling "new document Interface" in Photoshop
preferences the result is always the same : a black window, and asking for
a new file I can see only that strange window as you know
Regards
Guido
2018-03-16 16:27 GMT+01:00 Akash Sharma <forums_noreply@adobe.com>:
Photoshop c.c version 19.1.2 created by Akash Sharma
<https://forums.adobe.com/people/Akash+Sharma> in Photoshop - View the
full discussion <https://forums.adobe.com/message/10248141#10248141>
Copy link to clipboard
Copied
Sorry about the hassle Guido. Kindly follow the troubleshooting steps as mentioned below:
- Sign out of the creative cloud desktop app
- Download the creative cloud desktop Uninstaller to uninstall it.
Link to download the creative cloud Uninstaller: https://helpx.adobe.com/uk/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
- Once the creative cloud desktop app is uninstalled. Please download it again from the link given below:
https://www.adobe.com/creativecloud/desktop-app.html
- Install the creative cloud desktop app and sign in into it.
Our Engineering team is also monitoring this issue and your help is much appreciated. Please let us know how it goes.
Regards,
Akash
Copy link to clipboard
Copied
Hi Akash
DONE. And now all looks right
I,m very happy for this and thank you very much. However I stay at your
disposal for any question
ciao
Guido
2018-03-19 18:36 GMT+01:00 Akash Sharma <forums_noreply@adobe.com>:
Photoshop c.c version 19.1.2 created by Akash Sharma
<https://forums.adobe.com/people/Akash+Sharma> in Photoshop - View the
full discussion <https://forums.adobe.com/message/10253646#10253646>
Copy link to clipboard
Copied
Thanks for the update Guido. That's great news
I really appreciate your cooperation working throughout the conversation.
Regards,
Akash
Copy link to clipboard
Copied
No such option is there for me in mt InDesign 2021.
Solve this issue urgently as I want to begin with my new project asap.
Copy link to clipboard
Copied
Please help me fix my issue.