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erickeee
Known Participant
October 20, 2022
Question

Files open but not show

  • October 20, 2022
  • 1 reply
  • 330 views

Hello, 

Since 23.5 (I think) there is a big problem sometimes in a daywork, not always,  when we try to open files, they open but not show (video screenshot) 

If we press F keyto change the displayview, the files appear, but it's not  pratical to work.

Also when there is this problem, the saving window doesn't show either. I have  to use keyshortcut to save or don't save...
Some of my colleagues have the same problem and it appear is when we have M1 or M2 Apple ship...

 

This topic has been closed for replies.

1 reply

Kevin Stohlmeyer
Community Expert
Community Expert
October 27, 2022

Turn on your application frame in the Windows menu.

Your files are opening on your Mac as if there is a second monitor and they are off screen.

erickeee
erickeeeAuthor
Known Participant
October 27, 2022

Yes, but it's not possible for me to work with the application frame turned on... So that's not a solution.

I didn't have thsi problem before...

Kevin Stohlmeyer
Community Expert
Community Expert
October 28, 2022

If you turn it on, do your files show?

Does your mouse go off screen if you move to the edge?

If so, check your display settings on your Mac.