Fixed: Brushes missing on iPad

[Krystalelex]

I opened Photoshop on-my iPad Pro today and when I tried to change my brush or eraser shape it said that there were no brushes available other than the ones I had selected. This is really weird because I hadnot uploadedany brushesto Photoshop, so it should let me use the preset default brushes but it wouldn't show them for some reason. I have attached some screenshots so that you can see what I'm talking about. This has never happened to me before and it seemed like it just came out of the blue as I haven't changed any settings recently.

[Kearner94]

This happened to me today. I'm trying 7 figure it out!

[Krystalelex]

I fixed it by uninstalling & reinstalling photoshop, so try that 🙂

[Kearner94]

Thank you ! If I do that it will save all my work right ??

[defaulti230583mrgmx]

I want to try this method to fix mine as well but am scared I'll lose all my work! Can someone help answer plz thanks 

[dominiquem98900864]

I removed PS for iPad and then reinstalled it and my brushes returned so I suspect you’ll be fine.

domly@me.com
Sent from my iPhone

[Krystalelex]

If you save your work to adobe cloud, it will still be there when you
reinstall it!

[Carol5E8C]

Same, uninstalling and reinstalling the app worked for me too.

[default6f4vp0r6jntf]

Same here.

[Kearner94]

I went to use the brushes in my photoshop op iPad Pro and there are do brushes anymore. Where did they go and how do I get them back?

[Carol5E8C]

Try uninstalling and reinstalling Photoshop. My brushes reappeared when I did that, and looking at the comments it worked for a lot of other people to. 

[Kearner94]

So this is still happening to me. Actually, more frequently now. Every single time I leave Photoshop on my iPad and I go back into it, all my brushes are gone including the defaults. I don't understand why it keeps happening! Does anybody have any ideas besides the ones I already can see posted here. I know installing/uninstalling can resolve it sometimes but that seems a little unrealistic, because at this point I would have to do that every single time I go to use go to use Photoshop...... and I am continuously going in and out of Photoshop all day. Not to mention the fact that all of my brushes are gone everytime, not just the default ones. The default ones are easy to put back but having to re-download all of my personal brushes and paid for brushes from my files is very time consuming. Any help would be splendid!

Thank you so much in advance!

[Lindsey B5FE3]

As of about 7:00 today all my brushes are missing from my Photoshop app, and I can't seem to get them to sync and reappear. They are fine on my desktop, but I need to use my Apple Pencil. They were all working fine on the app earlier in the day. Now when I click brushes the following message appears in the brushes (and eraser) panel: "No brushes available - Brush sync may be in progress", and this has been going on far too long for it to just be a brush sync update.

Per a conversation on Twitter with AdobeCare I've rebooted my computer, signed out of Creative Cloud, signed back in, and repeated the same process on my iPad but unfortunately the problem persists. Can anyone assist in recovering my brushes on the iOS app?

[Dana Pride 2]

I am having the same problem just this evening. I have tried all the above suggestions and still no brushes. Was working fine earlier today.

[Lindsey B5FE3]

I just deleted the app and reinstalled it and it appears to be working now. I hate deleting apps and was hesitant to do so...I don't trust the backup. 

[Dana Pride 2]

Thank you! That worked for me too.  Weird that we had to do that though.

[Paula5FFE]

Hello, I'm hoping someone can help. I'm using Pshop on my iPad pro (I also have it installed on my iMac. Previously when using pshop on my iPad the various brush options were availble to me. However now they are no. I have only one brush to chose from and a message saying Brush sync ma be in progress (this has been a for the last six hours. Any advice? 

[jane-e]

Hi

Since your question is about Photoshop for iPad, I have moved this from the Photoshop forum where you posted to PS for Mobile.

~ Jane

[Paula5FFE]

Can you send me the link to that please as I don't know how to find it

[jane-e]

Hi @Paula5FFE ,

Here's the link for Photoshop for Mobile:

https://community.adobe.com/t5/photoshop-for-mobile/bd-p/Photoshop-for-Mobile

In addition, to find the correct forum faster, you can go to 

https://community.adobe.com/ and either

• change the Sort Order to Alphabetical
  or
• Filter to Photography

And if you click the Bell icon in the upper right, you will see all responses to your posts. I hope this helps!

~ Jane

[jane-e]

@Paula5FFE 

Paula, I just read through some of the posts here and it's not just you. One person reported the uninstall/reinstall fixed it, but read through the posts from today to see if they help.

~ Jane

[Pete.Green · Accepted solution]

Hi Krystallelex and others who aren't seeing any brushes, 

Sorry about the scare with this behavior. It seems that an uninstall and reinstall will return the default brushes.

For help with this, see Known Issues.

Regards,

Pete

[Dana Pride 2]

Hi Pete - no, I was not part of the pre-release program.

Dana

[Pete.Green]

Thanks Dana, this is interesting.

Are you part of Photoshop desktop's prerelease by chance?

Have you installed brushes to Photoshop desktop (non-prerelease) as well?

Do you actively use your CC Libraries?

Thank you!

PG

[sojeong5C32]

I'm using photoshop on my ipad. There were several brush options available. However, those are all gone and there is a note "no brush available" and "brush sync may be in progress".

I tried deleting&download again, but it doesn't work.