Fixed: Photoshop 22.0 neural filter style transfer not available

[ndow]

I am pumped for the style transfer feature in photoshop 2021, but it is the only neural filter that wont work. The download button is unclickable and greyed out and it says the filter is not available.

{Moderator Note: Edited thread title, LFP-1846, PS-57169}

[MarkusW1989]

Somehow this thread is marker as "resolved". May it is for tha specific problem which started the trhread, but it did not resovle mine. 
I started a decicated thread 
Photoshop 22 does not access neural filters - gets stuck in the "spinning circle mode"

[gener7]

The Style Transfer neural filter crashes both my Macbook Pros and causes a restart. I open an image and as soon as I turn on this filter, the blue loading ring freezes and the MBP restarts. If I uncheck the GPU, it does finish. Both MBPs are mid 2012 running 10.15.7 and the graphics is Intel HD4300 OpenGL 2.1 compliant, 1.2 OpenCL. Everything else works fine.

[Attiwind]

as far as I'm concerned, clicking on Neural filter nothing happens! Absolutely nothing!

[raymondg26715746]

I had the same issue, and the folder where you could delete some stuff does not exist for me. But the problem was for me i found to be that it was still opening some old version of photoshop. Once i openened explicitly 22.0 from the creative cloud window it worked. 

[raym62770764]

On a MacBook Pro with Catalina, and NONE of my Neural Filters are available or downloadable.  When I go into it, the filters are listed but they all either say Not Available and the Download button is greyed out and some just have a button that says "I'm interested".  How do I download these?  None of the solutions listed in this topic have worked.

[askelias]

I've also struggled with this issue last few days. Fixes I've tried: 

1. Restart Photoshop 22.0 (several times)
2. Reinstall Photoshop 22.0 (several times, English and Swedish)
3. Deleting Plugindata
4. Remove privileges from all users to delete from PluginData
5. Move PluginData files from MacBook Pro 2015/Catalina 10.15.7 (where all the filter works) 

The download starts but immediately stops and/or flashes to 100%, there's activity on the network but nothing ever downloads (where I can find it).

Windows 10, running on Ryzen 5 3600x, 2070 Super and 32GB of RAM.

[lancee_xyz]

I made it working! I copied the folders UXP and Lightroom 2021 from my Macbook where it is working to my iMac. I can now use the filters, but downloads still do not work. 

[Tolya6C2A]

Hi, can you dowload that filters somewere, maybe that works for me.

[davescm]

As pointed out above - if you need files get them from Adobe (support details below). Asking someone to break the terms of their licence by sharing Adobe files is not the way to go.

Dave

[raym62770764]

I don't have a Mac (or PC) where the Neural filters are working.  It's the same on any system on the network.

[davescm]

Adobe support can be contacted using the Contact Us link at the bottom of this page

Download & install help

Dave

[lancee_xyz]

@ Adobe - any update on this?

[Stefan5FDF]

Actualy, I can install the Style Filter (Windows 10, 1 yr old Surface book), but photoshop always crashes in the moment when I activate the the filter switch. Any idea for a solution? Reinstallation worked, but did not change anything, PS stil crashes.

P.S. This is the first time ever that I see Photoshop crashing

[Foppelchen]

To all who have the problem with Win10
None of the Workarrounds worked for me
Check your Scratch Disks in Photoshop Preferences. If your Bootpartions C: ist not listed you may have changed the Systems Temporary Folder location in former times (Maybe for saving a SSD)
Check your SystemEnviromentvariables. Verify if the System Temp Folder for the current user is located on boot partition.
I set the my values back to default. When starting PS again C: was listed in Scratch volumes and Download of neural Filters works.
Kind regards. Dirk

[DKEETELAAR]

That works (but shouldn't work like that).

Thanks!

[raym62770764]

None of that will work on a Mac.  I haven't touched my scratch disk settings so it is still default.

[Foppelchen]

You´re right. As I mentioned. For all Win10 Users.
🙂

[vickim68445947]

Ok, I tried that, and it did not work for me. Really frustrating.

[maguentert]

You have to be an administrator or create an administrator account which I
had to do through a command prompt with admin privileges.

[Foppelchen]

I know. I need to Start PS with administator privileges for showing up my Bootdrive in the scratch disk list of PS. But starting PS with  administator privileges this didn´t solve the Problem.
Setting my Systemenvironment Uservariables from E:\temp back to C:\WINDOWS\TEMP solved the problem.

[maguentert]

In my case I logged in under that new administrator account.
Opened ps 2021
Opened a jpg
Downloaded all the available new filters.
Copied the filters from the admins folder over to mine.

Plus -- I don't put any temp/ACR/cloud files on my C drive unless
absolutely necessary.

[Foppelchen]

Did you really check the Systemenvironment Variables?

[Foppelchen]

By setting the Path to Temp Folder to back to the defaultvalue, I no longer need to start PS as Administrator to get the Disk C:\ listed in the scratch disk list of PS

[maguentert]

No.. I did NOT.

[Robert Mack]

This fixed my problem.
I had my Windows TEMP File on my L Drive.
I looked in PS Preferences | Scratch Disk and my C Drive was not even listed..  I had also set my Scratch disks to a NVME and Normal SSD.

In Windows 10, System Properties | Environment Variables, I set my TEMP directory back to C:\WindowsaTEMP
I then went back into  PS Preferences | Scratch Disk and was able to select my C: Drive as a scratch disk.
Neural Filters downloading ok.