Fixed: Photoshop 22.0 neural filter style transfer not available

[ndow]

I am pumped for the style transfer feature in photoshop 2021, but it is the only neural filter that wont work. The download button is unclickable and greyed out and it says the filter is not available.

{Moderator Note: Edited thread title, LFP-1846, PS-57169}

[Ourselfs]

Hi all, after struggling with downloading the filters I have found and tried a workaround.

I created a new user on my Mac and installed Photoshop 22.0.1 as that user. Within this installation I was able to download the Neural Filters. I then copied the PluginData folder from the newly created user and replaced my own PluginData folder with that one. And guess what, it works.

The folder I replaced can be found here: 

~/Library/Application Support/Adobe/UXP/PluginsStorage/PHSP/22/Internal/com.adobe.nfp.gallery/PluginData

The ~ is the home directory of the user.

Somewhere in this post somebody used this workaround on Windows. I am going to try that as well, but I can't say already if that will work also.

[maguentert]

Yes. Worked here on W10 machine. Must be an administrator!
Not just belonging to the admin group, but an actual admin!
I thought they rolled out a fix for all this?

[Dio Vayne]

I'm already admin and even starting Photoshop as Administrator doesn't fix the meter from running back.

[maguentert]

I was "admin" as well. But in the admin "group." Nothing worked until I
created a new user with admin privileges.

[Dio Vayne]

I'm Administrator (not just part of the group). Maybe it's more about creating a new (clean) useraccount. 

[Phoenix130]

This still does not work even after an uninstall and reinstall of photoshop.

[shanem67975780]

Based on everything I've read, it won't work at all unless your user account is in the default location. It's not following the usual protocols of using the specified folder, but the default ones. Adobe appears to have rushed this release.

[maguentert]

Again. I created a new admin user. Logged on as that user.
Opened Ps
Opened a jpg
and the filters all downloaded.
Located all the newly downloaded plugins folder and copied it to my
corresponding user folder.
Logged out
Logged in as my user.
All good now.

[Phoenix130]

I would agree that there is a rush somewhere along their release of this feature with a dropped ball in the quality check. It seems strange that you have to create a new admin account or login with the admin account to download these files and then copy them over.

[maguentert]

Agree 100%. Adobe has issues. These various workarounds should NOT be
necessary.

[Dio Vayne]

If anyone has the contents of the working plugins folder in a zip file somewhere, please send me a PM. If that's illegal, ignore this message.

[jane-e]

" If that's illegal, ignore this message."

Yes, it is illegal.

~ Jane

[maguentert]

How do you determine legality?

[davescm]

"How do you determine legality?"

Read the terms and conditions :

Adobe General Terms of Use

Extract below:

6.2 Misuse. You must not misuse the Services or Software. For example, you must not:

a.....

b. copy, modify, host, stream, sublicence or resell the Services or Software;

c.......

Dave

[Dave Gramatges]

You don't need to change permissions and you don't need to create a new account or use the Administrator account, but Ps does have to be running as administrator. Instructions for Windows 10: To do this, instead of launching Ps from the creative cloud app, find it in the Start menu and right click. Hover over to more and then Run as administrator. Open an image and you'll be able to download the Neural filters then. Close Ps and reopen it the way you normally do. Congrats! Your filters are there!

[maguentert]

Wondering why Adobe didn't know this?

[Dave Gramatges]

I don't know, but it would have been really nice if the thing detected the issue and told you that it needed administrator privileges to install the filters. People wouldn't be wasting hours of their time and getting bitter at Adobe.

[maguentert]

Plus, I had Adobe support on remote connection more than once attempting to
correct the problem.

[Dio Vayne]

I really went for your determinations and ran PS as administrator, but I'm still not able to download the filters. It still starts off looking like it's downloading but then the loading circle disappears again and the download-cload appears. Incredibly frustrating.

[Dave Gramatges]

Make sure Ps is completely shut down, you're logged in to your regular account and that you "Run as administrator". This did the trick for me. Best of luck getting it working but it is indeed incredibly frustrating.

[maguentert]

Try this approach.
Find photoshop under start menu.
Right click it.
Click on more
Drop down to Run as administrator.
Get an image open
I'm being told the filters will download.

[Dio Vayne]

None of the solutions worked. I'm giving up on Neural filters. 

[Tomala]

In my case there was a problem with ramdisk, i changed the leter drive  from a to z and temporary set scratch disk to drive c. Then neural filters works fine,   

[JJamie]

This problem is not fixed, just wanted to keep the thread up to date because it may appear that this issue has a fix that is generally applicable.

[volkers30689345]

I just updated to Version 22.3, the problem is still there !!!