Frame glitch on some photos

Forum|Forum|1 year ago
September 28, 2024
3 replies
630 views

Hello,

I've just started having an issue with my Canon RF24-240 lens and was told that it wasn't a lens issue, most likely a card issue. I purchased a new card and still have the same problem. This doesn't happen with any of my other lenses used with my Canon RP. The image looks "normal" on my camera screen, when I download to my computer and open with Microsoft photos, it looks "normal" as well. If I open using Lightroom or Camera Raw, I get the weird line framing around my photo. I've attached a photo so you can see what I mean. I can also link to download from my google drive an original CR3 file.

I've tried troubleshooting: cleaning contacts, changing my card reader, new memory card formated in camera, my firmware is updated for both the camera and lens, Adobe is up to date.

If it matters, I'm running Windows 10 with all my updates done.

I'm not sure what else to do. My istincts say it's a lens issues, but it does look like a digital issue.

Any suggestions or has anyone seen this before?

Windows

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L

lost_pixel

Participating Frequently

I just had exactly the same problem. My RF 24-240mm is basically my holiday lens. Just returned from an exotic holiday with more than 400 images with edge artifacts. Oddly, it was the bottom edge irrespective of if the image was portrait or landscape. I only downloaded RAWs but checked JPEGS still on the camera and they were fine. A bit more digging and it turns out to be the lens profile - there are three. I had v3 selected. Another post suggested using an earlier one and I found that v2 fixed the image problems.
You can select and repair many images at once. Go to Library, and using metadata select those using this lens. Go back to Develop, select them all and change the profile.

Hopefully this will fix your problem.

Per Berntsen

Community Expert

Also note that the Windows Photos app cannot display raw files, so it displays the jpg embedded in the raw file instead, which is also what you see on the camera monitor.

The jpg has had lens corrections applied by the camera, so it's not affected by this bug.