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data5CC4
Participant
November 3, 2024

P: (Oct) Photoshop Generative Fill Error This feature is not available in your region at this time.

  • November 3, 2024
  • 126 replies
  • 16230 views

Hi, i cant use generative fill, but yesterday it was woking without this error message, can anyone help?

    126 replies

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    A
    alexander_5788
    Participating Frequently
    October 20, 2025

    Error still persisting for me. My error messages seem to be alternating between these two:


    I
    ImageworX26842731
    Participating Frequently
    October 20, 2025

    Working again!!!!

      M
      ML2travel
      Known Participant
      October 20, 2025

      Working now. Sigh of relief 🙂

      F
      Felix31283606af5x
      Known Participant
      October 20, 2025

      Same here in Germany, no gen. fill possible for me and a colleague. No error message, just quits moments after pressing the button. The fill layer is created, load bar proceeds until end, then fill layer disappears.

       

      Firefly (image 4) via browser does work for us (just wasted a credit to check).

      Mac OS 13.6, latest PS Beta.

       

      Edit: 15 Min later, now working again.

      -------- Mac Mini M2 Pro, Ventura 13.6, PS 24.7.3 PS Beta 26.4.0 --------
      H
      halliekphoto
      Participant
      October 20, 2025

      Just tried generative fill again and it worked!

      C
      casual_kid4319
      Participant
      October 20, 2025

      Is anyone facing the same issue for for their Generative Fill not working in the region? UAE based specifically in Dubai.

        F
        Francesca Kerachrom
        Participant
        October 20, 2025

        same, Italy...

        F
        flor_0259
        Participant
        October 20, 2025

        No funciona el relleno generativo en Photoshop, dice no está operativo en mi región (España). . ¿a alguien más le pasa?

          H
          halliekphoto
          Participant
          October 20, 2025

          Did anyone find a fix yet?  I'm in Texas, same error, but I don't think it has to do with our location.

          D
          DBPhotoSussex
          Participant
          October 20, 2025

          In the UK and having this issue. Have uninstalled and reinstalled thus deleting my preferences and still isnt working

          D
          DBPhotoSussex
          Participant
          October 20, 2025

          I went into my account and then"sign in and security" settings. I then ended all my active sessions and that seems to have fixed it for me.

          D
          DBPhotoSussex
          Participant
          October 20, 2025

          However after one image it has now stopped working

          S
          Samy_Achaibou0563
          Participant
          October 20, 2025

          Hello,

          I’ve been using the Generative Fill feature in Photoshop without any issues until now.
          However, today it suddenly stopped working and I’m getting this message:
          “This feature is not available in your region at the moment.”

          I haven’t changed my location (I’m currently in the UK) and I’m using the latest version of Photoshop on macOS.

          Could anyone help me figure out what’s going on?

          Thanks in advance!

            V
            Vlad_go
            Participant
            October 20, 2025

            I have a problem when I use autofill in Photoshop, an error window opens and says this feature is not available in your region at the moment. The feature was working fine two days ago. I'm in France. What should I do ? I need it today to send photos to clients.

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