Generative fill not working

[Kra_Ash]

Prior version and newest version of PS the generative fill is not working says not following guideline when trying to remove a tree wont work doing anything using it 

[creative explorer]

@Kra_Ash what version of Photoshop are you using? If you are using anything Photoshop 2023 and less, then the Generative Fill Contextual won't show up. But, if you are using Photoshop 2024+ it will most definetly will. 

If your computer can't handle the AI, you can try the online version of Photoshop 

[Kra_Ash]

I'm using 2024 and updates to 2025 and they won't work

[creative explorer]

@Kra_Ash Once I open an image, this opens up:

You need to select something...so, using the lasso, marquee, pen tool...once you make a selection, the contextual tool box should open with 'Generative Fill'

Does the 'Contextual' Tool Bar open at least? It's the one with the 'Check-Mark' beside it.

Question? When was the last time you restarted your computer? Sometimes that does the trick too. Especially when updating to a new application.

[Kra_Ash]

I know how to use it.... I'm saying it's not working there's a difference

[Kra_Ash]

I've been doing photography for 18 years I know how to work a computer and how to shut it off and turn it back on and do all this stuff nothing is working

[digitaldiane]

I downloaded the 2024 version of Photoshop, the one before 2025. Generative ai works on this one better. 2025 made it worse.