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L
lori.dunlop
New Participant
January 2, 2020
Question

Getting Error Message while exporting for web in Photoshop 2020

  • January 2, 2020
  • 1 reply
  • 605 views

Adobe Save for Web Error: Could not complete this operation. An unknown operating system error has occurred.

 

HOW do I solve this?

 

Thanks!

Lori

    This topic has been closed for replies.

    1 reply

    Akash Sharma
    Akash Sharma
    Brainiac
    January 3, 2020

    Hi Lori, 

     

    We are sorry about the issue you are facing with Photoshop 2020 while trying to Save for Web.

     

    Would you mind going to the System Preferences for Mac then navigate to Security and Privacy > select the Privacy Tab > Select Accessibility from the list on the left and add Photoshop to the list. Also, grant Photoshop permissions to the Files and Folders then restart the computer to check if that helps.

     

    You can also try to reset the preferences of Photoshop to check if that helps. You can check the steps in the link mentioned below.

    https://helpx.adobe.com/in/photoshop/using/preferences.html

     

    Note: Please take a backup of your Actions, Presets, Plug-ins, etc. before resetting the Preferences.

     

    Regards,

    Akash

    RyanDailey8881
    RyanDailey8881
    New Participant
    January 5, 2020

    Hi Akash,

     

    I'm having the same issue as Lori and I tried all the troubleshooting methods your provided. Nothing has worked and I'm still getting the issue with the error message. 

     

    Any thoughts? Is this a known issue?

    Thanks,

     

    Ryan

    denb8687447
    denb8687447
    New Participant
    January 9, 2020

    I have the same issue, I've tried to follow the Akash's steps but don't solve it. Any idea what I have to do???


    Same here. Nothing working. Ugh. 

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