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Glitches when drawing or moving within or below layer groups in Multiply mode

Contributor ,
Jun 11, 2023 Jun 11, 2023

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Hello community.

 

... since there are no replies in German language, I'll try again in English. 😉

 

I'm having a glitch problem when brush drawing or moving layers inside or below layer groups that are in Multiply mode.

 

This occurs at different zoom levels.

 

If I change the zoom levels or toggle the layer in question on and off, the glitches go away. Sometimes directly, sometimes only after switching back and forth a few times.

 

Glitches-Modus-Multiplizieren.jpgGlitches-Modus-Multiplizieren-2.jpg

 

 

What I've tried so far:

 

x Technology Preview / Native Canvas / disable - no effect

 

x Performance - different cache levels for tile sizes - no effect

 

 

Maybe someone has an idea – or similar problems?

 

I would be happy to get some feedback.

 

Greetings, Hubertus

 

 

Settings / Environment:

 

Photoshop 24.5.0 (... but was also in the last two previous versions)

 

iMac Retina 5K 2019 (Radeon Pro 580X 8GB/64GB DDR4)

 

Mac OS Ventura 13.2.1

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Community Expert ,
Jun 12, 2023 Jun 12, 2023

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Hi @HubertusausBerlin you can also go to Performance preferences and disable Multithreaded compositing.

Normally the Deactive Native Canvas (checked on) and restarting Photoshop resolves this kind of redraw issue.

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Contributor ,
Jun 17, 2023 Jun 17, 2023

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Hey @Kevin Stohlmeyer.

 

Thx a lot for reply and the advice. I disabled Multithread compositing and Native Canvas. It seems to work proper without any glitches! And I am total happy.

 

Will observe this some more days with bigger files and more layers. If it works fine too I will flag your answer as right!

 

Thx once more.

 

Greatings, Hubertus

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Contributor ,
Jun 17, 2023 Jun 17, 2023

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Hello @Kevin Stohlmeyer.

 

… ahrgh – happy too soon. Today I had the glitches again. 😞

 

Ok – next step – I want to proof how it works with photoshop in default state after restoring preferences...

 

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Community Expert ,
Jun 17, 2023 Jun 17, 2023

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Let's be clear: if you have problems, you check Deactivate Native Canvas. It should normally be unchecked.

 

What it does is revert the whole GPU code back to the older OpenGL framework. Under normal operation, with the box unchecked, the GPU code now uses the OS-native Metal APIs (DirectX on Windows).

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Contributor ,
Jun 18, 2023 Jun 18, 2023

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Hey @ D Fosse.

Thx for the hint and the information. And Yes – I did check »Deaktivate Native Canvas«....

Unfortunately without success.

Greetings, Hubertus

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Community Expert ,
Jun 19, 2023 Jun 19, 2023

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Hi @HubertusausBerlin what monitor do you have connected to your Mac?

Go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data.

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Contributor ,
Jun 19, 2023 Jun 19, 2023

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Hello @Kevin Stohlmeyer.

 

Ok – here are the informations:

 

Adobe Photoshop Version: 24.5.0 20230512.r.500 3fc8e4c x64 Anzahl der Starts: 510 Betriebssystem: Mac OS 13.2.1 Systemarchitektur: Intel CPU-Familie:6, Modell:14, Stepping:13 mit MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, Hyper-Threading Physischer Prozessor: 8 Logischer Prozessor: 16 Prozessor-Taktfrequenz: 3600 MHz Eingebauter Speicher: 65536 MB Freier Speicher: 34843 MB Für Photoshop verfügbarer Arbeitsspeicher: 60179 MB Von Photoshop verwendeter Arbeitsspeicher: 69 % Absturz-Handler: Adobe DCX Version: 6.23.1 SAM SDK Version: 3.6.5 ACP.local Status: - SDK Version: 3.0.1.1 - Core Sync Status: Reachable and compatible - Core Sync Running: 6.5.3.1 - Min Core Sync Required: 4.3.66.28 Client-SDK-Version für Live-Bearbeitung: 4.0.0 .Inhaltsurhebernachweise-Helfer-Version: 0.5.3 Manta-Leinwand: Deaktiviert. .Alias-Ebenen: Deaktiviert. Fernlicht: Aktiviert. Touch Bar – Eigenschaftsfeedback: Aktiviert. Bildkachelgröße: 1024 KB Bildcache: 6 Schriftvorschau: Mittel HarfBuzz – Version: 4.3.0 TextEngine: einheitliches Textmodul ======= GPU

Native API stabil: Wahr OpenGL API stabil: Wahr OpenCL API stabil: Wahr GPUDeny: 0

GPUForce: 0

useGPU: 1

useOpenCL: 1

isGPUCapable: 1

GPUName: AMD Radeon Pro 580X

GPUVendor: AMD

IsNativeGPUCapable: 1

IsOpenGLGPUCapable: 1

IsOpenCLGPUCapable: 1

HasSufficientRAM: 1

GPU accessible RAM: 8,589 MB

Required GPU accessible RAM: 1,500 MB

UseGraphicsProcessorChecked: 1

UseOpenCLChecked: 1

Anzeige: 1 Anzeigebegrenzungen: oben= 0, links= 0, unten= 1440, rechts= 2560 Monitor mit hoher DPI-Rate Hauptanzeige Anzeige: 2 Anzeigebegrenzungen: oben= 0, links= 2560, unten= 1440, rechts= 5120 Monitor mit hoher DPI-Rate ------- Sniffer output

[0 ms]

Launch GPUSnifferThread

 

[0 ms]

Start RunAllAPIs

 

[0 ms]

"/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/MacOS/sniffer" -baseTimeMS=1470253 -comment=Photoshop Version: Adobe Photoshop 24.5.0 20230512.r.500 3fc8e4c x64

 

[632 ms]

Start sniffer 2023-06-19 17:21:31

# Photoshop Version: Adobe Photoshop 24.5.0 20230512.r.500 3fc8e4c x64

sniffer -baseTimeMS=1470253 -comment=Photoshop Version: Adobe Photoshop 24.5.0 20230512.r.500 3fc8e4c x64

 

{24 ms}

Start platform native

# displays: 2

Display 0

Display: 69963960

Main: TRUE

Built in: TRUE

Stereo: FALSE

Bounds: (0, 0) -> (2,560, 1,440)

Dimensions: (5,120 2,880)

Physical size: (599.3 340.242)

Pixel size: (0.117051 0.11814)

Dynamic range: (0 1)

Potential dynamic range: (0 2)

Reference dynamic range: (0 0)

Attached Device: (DeviceID name=AMD Radeon Pro 580X index=0)

 

Display 1

Display: 459131718

Main: FALSE

Built in: FALSE

Stereo: FALSE

Bounds: (2,560, 0) -> (5,120, 1,440)

Dimensions: (5,120 2,880)

Physical size: (599.3 340.242)

Pixel size: (0.117051 0.11814)

Dynamic range: (0 1)

Potential dynamic range: (0 1)

Reference dynamic range: (0 0)

Attached Device: (DeviceID name=AMD Radeon Pro 580X index=0)

 

# devices: 1

Device 0

Name: AMD Radeon Pro 580X

Preferred: TRUE

Power Envelope: DISCRETE

Attachment: EMBEDDED

# attached displays: 2

69963960

459131718

GPU accessible RAM: 8,589 MB

VRAM: 8,589 MB

Dedicated System RAM: 0 MB

Shared System RAM: 0 MB

API version: 1.0 (1.0)

Device version: 1.0 (1.0)

Vendor name: AMD

Driver date: UNKNOWN

Driver age: UNKNOWN

Driver version: UNKNOWN

End platform native

{188 ms}

 

{188 ms}

Start platform OpenGL

# displays: 2

Display 0

Display: 69963960

Main: TRUE

Built in: TRUE

Stereo: FALSE

Bounds: (0, 0) -> (2,560, 1,440)

Dimensions: (5,120 2,880)

Physical size: (599.3 340.242)

Pixel size: (0.117051 0.11814)

Dynamic range: (0 1)

Potential dynamic range: (0 2)

Reference dynamic range: (0 0)

Attached Device: (DeviceID name=16915464 index=0)

 

Display 1

Display: 459131718

Main: FALSE

Built in: FALSE

Stereo: FALSE

Bounds: (2,560, 0) -> (5,120, 1,440)

Dimensions: (5,120 2,880)

Physical size: (599.3 340.242)

Pixel size: (0.117051 0.11814)

Dynamic range: (0 1)

Potential dynamic range: (0 1)

Reference dynamic range: (0 0)

Attached Device: (DeviceID name=16915464 index=0)

 

# devices: 1

Device 0

Name: AMD Radeon Pro 580X OpenGL Engine

Preferred: TRUE

Power Envelope: DISCRETE

Attachment: UNKNOWN

# attached displays: 2

69963960

459131718

GPU accessible RAM: 8,192 MB

VRAM: 8,192 MB

Dedicated System RAM: 0 MB

Shared System RAM: 0 MB

API version: 2.1 (2.1 ATI-4.9.51)

Device version: 2.1 (2.1 ATI-4.9.51)

Vendor name: AMD

Driver date: UNKNOWN

Driver age: UNKNOWN

Driver version: UNKNOWN

GLSL version: 1.20 (1.20)

CGL ID: 16915464

Display mask: 2047

End platform OpenGL

{197 ms}

 

{197 ms}

Start platform OpenCL

# displays: 0

 

# devices: 1

Device 0

Name: AMD Radeon Pro 580X Compute Engine

Preferred: TRUE

Power Envelope: DISCRETE

Attachment: UNKNOWN

# attached displays: 0

GPU accessible RAM: 8,589 MB

VRAM: 8,589 MB

Dedicated System RAM: 0 MB

Shared System RAM: 0 MB

API version: 1.2 (OpenCL 1.2 (Dec 16 2022 20:35:20))

Device version: 1.2 (OpenCL 1.2 )

Vendor name: AMD

Driver date: UNKNOWN

Driver age: UNKNOWN

Driver version: UNKNOWN

Bandwidth: 133 GB / s

Compute score: 2,535.24

Device name string: AMD Radeon Pro 580X Compute Engine

Device vendor string: AMD

Platform name string: Apple

Platform vendor string: Apple

End platform OpenCL

{630 ms}

 

Exit code kExitNormal

End sniffer 2023-06-19 17:21:32

[kStatusNormal, kExitNormal]

 

[632 ms]

Finish RunAllAPIs

 

[3500 ms]

Start GetSnifferResult

 

[3500 ms]

Finish GetSnifferResult

 

------- Sniffer output

======= GPU

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AdobeSVGRE.framework AdobeSVGRE 9.3.0 "BUILDVERSION_HELPER" AdobePDFL.framework AdobePDFL 17.0.0 79 . 77910c0cd dvavulcansupport.framework dvavulcansupport 23.0.0.0 dvacore.framework dvacore 23.0.0.0 aiport.framework aiport 27.1.0.170 AdobePIP.framework AdobePIP 8.2.0.16 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 6.0.0 79.002995e5. dvatransport.framework dvatransport 23.0.0.0 AdobeXMP.framework AdobeXMPCore 79.c0204b2def 79.c0204b2def AdobeJP2K.framework AdobeJP2K 4.0.0 79.02b25b1 dvaaudiodevice.framework dvaaudiodevice 23.0.0.0 LogSession.framework LogSession 8.2.0.16 dvaaudiodsp.framework dvaaudiodsp 23.0.0.0 PlugPlugExternalObject.framework 11.5.2.130 AdobeSVGAGM.framework AdobeSVGAGM 4.0.0 79.b4ac713. dvametadataapi.framework dvametadataapi 23.0.0.0 WRServices.framework WRServices 17.5.1 17.5.1.0 AdobeBIBUtils.framework AdobeBIBUtils 4.0.0 79.533c8ff20b. boost_threads.framework boost_threads 23.0.0.0 CloudAILib.framework CloudAILib 27.1.0.170 SPBasic.framework SPBasic 27.1.0.170 AdobeCoolType.framework AdobeCoolType 8.2.0 79.533c8ff20b. boost_regex.framework boost_regex 23.0.0.0 dvamediatypes.framework dvamediatypes 23.0.0.0 AdbePM.framework AdbePM 1 boost_date_time.framework boost_date_time 23.0.0.0 dynamic-torqnative.framework Torq Native local AdobeMPS.framework AdobeMPS 9.0.0.52553 79.52a7d42b8 dvaui.framework dvaui 23.0.0.0 MacMemory.framework MacMemory 27.1.0.170 AILib.framework AILib 27.1.0.170 ICUData.framework ICUData 14.0.04ee3a5 dvamarshal.framework dvamarshal 23.0.0.0 aifm.framework aifm 27.1.0.170 Einheitliche Erweiterungsplattform uxp-7.0.1-1-5a1d941 UPIC 2.6.0 Erforderliche Zusatzmodule: Adaptive Weitwinkelkorrektur 24.5.0, © 2014-2023 Adobe. All rights reserved. - aus der Datei "“Adaptive Wide Angle.plugin”" Aquarell 24.5.0, © 1991-2023 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”" Basrelief 24.5.0, © 1991-2023 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”" Bereich 24.5 © 2006-2023 Adobe. All rights reserved. - aus der Datei "“statistics.plugin”" Bildpaket-Filter 24.5 © 1993-2023 Adobe. All rights reserved. - aus der Datei "“ChannelPort.plugin”" Blendenflecke 24.5.0, © 2003-2023 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”" BMP 24.5.0, © 2003-2023 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”" Buntglas-Mosaik 24.5.0, © 1991-2023 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”" Buntstiftschraffur 24.5.0, © 1991-2023 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”" Camera Raw 15.3.1 (1455), Copyright © 2023 Adobe Systems Incorporated - aus der Datei "“Camera Raw.plugin”" Camera Raw-Filter 15.3.1 (1455), Copyright © 2023 Adobe Systems Incorporated - aus der Datei "“Camera Raw.plugin”" Chrom 24.5.0, © 1991-2023 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”" Cineon 24.5 © 2002-2023 Adobe. All rights reserved. - aus der Datei "“Cineon.plugin”" Color Lookup-Raster rendern 24.5 © 2012-2023 Adobe. All rights reserved. - aus der Datei "“Export3DLUT.plugin”" Color Lookup-Tabellen exportieren 24.5 © 2012-2023 Adobe. All rights reserved. - aus der Datei "“Export3DLUT.plugin”" Conté-Stifte 24.5.0, © 1991-2023 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”" De-Interlace 24.5.0, © 2003-2023 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”" Diagonal verwischen 24.5.0, © 1991-2023 Adobe. 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All rights reserved. - aus der Datei "“HDRMergeUI.plugin”" HSB/HSL 24.5.0, © 2003-2023 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”" IFF-Format 24.5.0, © 2003-2023 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”" JPEG 2000 24.5 © 2001-2023 Adobe. All rights reserved. - aus der Datei "“JPEG2000.plugin”" Kacheleffekt 24.5.0, © 2003-2023 Adobe. All rights

reserved. - aus der Datei "“Standard Multiplugin.plugin”" Kacheln 24.5.0, © 1991-2023 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”" Kanten betonen 24.5.0, © 1991-2023 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”" Kohleumsetzung 24.5.0, © 1991-2023 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”" Konturen mit Tinte nachzeichnen 24.5.0, © 1991-2023 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”" Kreide & Kohle 24.5.0, © 1991-2023 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”" Kreuzschraffur 24.5.0, © 1991-2023 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”" Kristallisieren 24.5.0, © 2003-2023 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”" Kräuseln 24.5.0, © 2003-2023 Adobe. All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”" Kunststofffolie 24.5.0, © 1991-2023 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”" Kurtosis 24.5 © 2006-2023 Adobe. All rights reserved. - aus der Datei "“statistics.plugin”" Körnung & Aufhellung 24.5.0, © 1991-2023 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”" Körnung 24.5.0, © 1991-2023 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”" Leuchtende Konturen 24.5.0, © 1991-2023 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”" Malgrund 24.5.0, © 1991-2023 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”" Malmesser 24.5.0, © 1991-2023 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”" Matlab-Vorgang 24.5 © 1993-2023 Adobe. All rights reserved. - aus der Datei "“ChannelPort.plugin”" Maximum 24.5 © 2006-2023 Adobe. All rights reserved. - aus der Datei "“statistics.plugin”" Median 24.5 © 2006-2023 Adobe. 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All rights reserved. - aus der Datei "“Standard Multiplugin.plugin”" Ölfarbe getupft 24.5.0, © 1991-2023 Adobe. All rights reserved. - aus der Datei "“Filter Gallery.plugin”" Optionale Zusatzmodule und Zusatzmodule von Drittanbietern: KEINE Doppelte und deaktivierte Zusatzmodule: KEINE Nicht geladene Zusatzmodule: KEINE Einheitliche Erweiterungsplattform - Erweiterungen: Home Screen (Geladen) 6.6.1.2 - von der Datei "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-6.6.1/" CDO: 1.138.1

CmdN: 1.18.5

CDP: 1.162.1

Projects: 1.7.0 Geladen nach: 128 ms – Einfluss auf die Startzeit: 148 ms ccx-timeline (Vorbereitet) 3.1.10.0 - von der Datei "Erforderlicher Ordner" CCX Commenting UXP Webview (Geladen) 27.3.1.0 - von der Datei "Erforderlicher Ordner" Geladen nach: 9186 ms – Einfluss auf die Startzeit: 0 ms CCX Sharesheet UXP (Vorbereitet) 24.10.0.0 - von der Datei "Erforderlicher Ordner" Photoshop Cloud Value Dialog (Geladen) 1.0.1.0 - von der Datei "Erforderlicher Ordner" Geladen nach: 129 ms – Einfluss auf die Startzeit: 0 ms Share Panel (Geladen) 1.0.6.0 - von der Datei "Erforderlicher Ordner" Geladen nach: 130 ms – Einfluss auf die Startzeit: 0 ms Content Credentials (Geladen) 0.37.3.0 - von der Datei "Erforderlicher Ordner" Geladen nach: 3680 ms – Einfluss auf die Startzeit: 19 ms CC Libraries Panel (Vorbereitet) 3.24.22.0 - von der Datei "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_24_22/" CAPTURE: 2.0.41 STOCK: 4.0.2 Substance 3D (Vorbereitet) 0.1.6.0 - von der Datei "Erforderlicher Ordner" Adjustments Panels (Vorbereitet) 1.12.33.0 - von der Datei "Erforderlicher Ordner" Photoshop UXP Export-As (Vorbereitet) 5.8.23.0 - von der Datei "Erforderlicher Ordner" Photoshop Facepile (Geladen) 1.2.1.0 - von der Datei "Erforderlicher Ordner" Geladen nach: 9187 ms – Einfluss auf die Startzeit: 0 ms Photoshop In App Messaging (Geladen) 3.11.8.0 - von der Datei "Erforderlicher Ordner" Geladen nach: 9188 ms – Einfluss auf die Startzeit: 0 ms Photoshop Selection Feedback (Vorbereitet) 0.5.0.0 - von der Datei "Erforderlicher Ordner" Plugins Panel (Vorbereitet) 1.4.3.0 - von der Datei "Erforderlicher Ordner" IC popup message (Geladen) 1.0.0.0 Geladen nach: 3681 ms – Einfluss auf die Startzeit: 0 ms Multilayer Protection (Geladen) 1.0.0.0 Geladen nach: 3682 ms – Einfluss auf die Startzeit: 0 ms Discover Panel (Geladen) 3.5.0.71 - von der Datei "Erforderlicher Ordner" Geladen nach: 9188 ms – Einfluss auf die Startzeit: 14 ms Neural Filters (Eingetragen) 1.15.0.95 - von der Datei "Erforderlicher Ordner" Scanzeit: 0 ms – Einträge: 28 Erweiterungen: Bibliotheken 1.0.0 – aus der Datei “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_24_22/index.html” com.adobe.stock.panel.licensing-embedded 1.0.0 – aus der Datei “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_24_22/extensions/stock-panel-licensing/index.html” com.adobe.capture.extension 2.0.41 – aus der Datei “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_24_22/extensions/capture/capture.html” Exportieren als 4.8.15 – aus der Datei “/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Exportieren als 4.8.15 – aus der Datei “/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” com.adobe.cclibraries.manager 1.0.0 – aus der Datei “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_24_22/manager.html” Installierte TWAIN-Geräte: KEINE

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Community Expert ,
Jun 19, 2023 Jun 19, 2023

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Your specs seem in order. It may be time to try a full preference reset (manually):

https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

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Contributor ,
Jun 23, 2023 Jun 23, 2023

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Hello @Kevin Stohlmeyer

Yes – as soon as possible I will do. In the moment I still have to work with the program to finish a job.

But if that I will not work it consider to reinstall the system and the cc cloud.

I will inform here about results or not results.

Thx for help!

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Contributor ,
Jul 05, 2023 Jul 05, 2023

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Hello @kevin stollmeyer

 

In the meantime I had some time and did the following:

 

Completely reinstalled my system and freshly installed all my Creative Cloud programs.

 

I then tested everything with activated »Deactivate Native Canvas« and / or deactivated »Multithreat Composting« – without success.

 

The problem is still there or again! 😞

 

There also seems to be a correlation between the layer mode "Color" and working on the layers below. See sample video.

 

As soon as I activate the black layer in mode "Color", the glitches appear. If I turn them off, they go away. Additionally, the artifacts come and go as you zoom.

 

Very annoying and annoying! I'm getting a bit desperate.

 

What else can I try? Couldn't it be a bug?

 

Thx for every help, Hubertus

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