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guido mariar82982203
Participant
April 21, 2021
Answered

Graphic processor not working with Photoshop 2021

  • April 21, 2021
  • 1 reply
  • 5144 views

Hello! After I installed the update for Photoshop 22.3.1 the software cannot any more use the graphic processor for my Nvidia GeForce GT 755M (I use an iMac2013 with Catalina).
Notice that on the same computer I have Photoshop 2020 that works perfectly with the same Nvidia.

Is it a bug of the new version?

Thank you

    Correct answer Glass-Star-7

    Found this. Apparently rolling back to 22.3.0 helps.

    https://community.adobe.com/t5/photoshop/suddenly-no-access-to-gpu-settings-in-preferences/m-p/11997105 

    1 reply

    Glass-Star-7
    Glass-Star-7
    Participating Frequently
    May 5, 2021

    I too have encountered this problem. Graphic Processor Nvidia GeForce GT 755M is greyed out. 

    I am using the same Photoshop version (22.3.1) on a Late 2013 27" iMac. I noticed it recently when I went to use Lighting Effects filter. Any help would be appreciated. 

    H
    hammerchewer
    Participant
    May 7, 2021

    I too have this problem on my windows laptop but Lightroom and Affinity Photo can work with my AMD graphics processor and I too have had to revert to a previous version. When I used the online chat support they blamed the Graphics Processor. Lets hpoe it's fixed in the next release. There doen't seem to be a way of reporting bugs.

    G
    guido mariar82982203Author
    Participant
    May 7, 2021

    I hope too... we cannot change computer for every software update for using filters that in previous versions worked perfectly! We are not using WindowsXP on a 2000s computer!
    Probably in the future I will consider Apple M1 processor and I hope to not find any bug with the updated app.

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