Graphics Processor is incompatible- Adobe Photoshop CC 2022

New Here ,
Oct 31, 2021 Oct 31, 2021

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Graphics Processor is incompatible shows and show. My graphic driver is uptodate. plz help me to fix this error in Adobe Photoshop CC 2022

2021-10-31_12-52-24.jpgdown while work

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LEGEND ,
Dec 18, 2021 Dec 18, 2021

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Do you still have Photoshop 2020 installed version 21.  Your Intel HD graphics 520 may be supported in old Photoshop versions..  If you do not have an old version of Photoshop prior to versions 22 and 23 contact Adobe to see if they can hook you up with an old Creative cloud version of Photoshop. Adobe upped the GPU requirement for Photoshop 2021 So they can use DriectX and Metal.

 

Photoshop CC GPU card FAQ 

JJMack

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New Here ,
Dec 19, 2021 Dec 19, 2021

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Hi JJMack,

 

Yes we already tried a previous version. No change.

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LEGEND ,
Dec 19, 2021 Dec 19, 2021

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Prior to Photoshop 2021 version 22 you tried Photoshop 2020 version 21?

JJMack

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New Here ,
Jan 16, 2022 Jan 16, 2022

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Hi JJMack, 

 

Photoshop 2020 version 21 isn't a role back option for the user.

Any other suggestions?

 

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Community Beginner ,
Dec 19, 2021 Dec 19, 2021

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Exactly the same. Screenshot 2021-12-19 at 20.14.05.png

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LEGEND ,
Dec 19, 2021 Dec 19, 2021

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Davidb75231029; What model Mac and which Mac OS do you have Photoshop 2022 installed on. Perhapse other Mac with your configuration can help you.

JJMack

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LEGEND ,
Dec 19, 2021 Dec 19, 2021

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Does your PC also have Intel HD Graphics in addition to your GeForce GTX 1660 Super? If it does use the Nvidia Control Panel the set 3D  that Photoshop prefers the GTX.

JJMack

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New Here ,
Dec 29, 2021 Dec 29, 2021

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As I am looking at buying a new lappy to replace my original Surfacebook (because it only has 1GB memory on the discrete graphics nVidia GPU), is this docking issue a function of the hardware (GPU/drivers) or software (Adobe)?

 

Anyone?

One of the best things about my Surfacebook was one plug did everything - dock, charge, audio, USB, etc... and with Thunderbolt4 in many laptops now, was looking for the same solution - one plug to do it all (I loathe wires and have ADD when it comes to cable management) and plugging in one cord when I work at the desk is better than 2-3-4 via a dock. If I can't make use of the dock + discrete graphics on the laptop, that's going to be a big hurdle...

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New Here ,
Jun 25, 2022 Jun 25, 2022

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LATEST

Do you mean OCD about cable management, if so, I'm the same, didn't know ADD was a thing in that way. But, depending on the laptop, you can use a USB-C dock from a few manufacturers like HP or Lenovo that will provide the same function, video, charging, peripherals all through one USB-C connection.

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New Here ,
Jan 28, 2022 Jan 28, 2022

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Same error on iMac. Adobe CC constantly crashed too way before the error. 

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New Here ,
Feb 10, 2022 Feb 10, 2022

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Hi There,

 

The fix for me was to go into control panel > device manager > Display adapters > and disable the Windows native one. This forced the system to use the Graphics Card.

We are running a Dell Inspiron 16 Plus with NVIDIA(R) GeForce RTX(TM) 3060 6GB GDDR6 [60W]. We made sure the graphics card had the latest driver and the latest version of Adobe photoshop was installed. However those two alone didn't make any change. It was only fixed when I disabled the native graphics card.

 

Cheers,

Kellie

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New Here ,
Feb 15, 2022 Feb 15, 2022

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I'm having the same problem.    I'm on a MacBook Pro, 2018.  Processor: 2.6 GHz 6-Core Intel Core i7.  Memory: 16 GB 2400 MHz DDR4.  Graphics: Radeon Pro 560X 4 GB,  Intel UHD Graphics 630 1536 MB.  Running Photoshop 23.2.0

What do I do?  I've read some of the above answers and they call for a deeper tech knowledge than I have.

Thanks to anyone who can help.

 

 

Screen Shot 2022-02-15 at 8.18.28 AM.png

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New Here ,
Feb 16, 2022 Feb 16, 2022

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Graphics Processor is incompatible shows and show. My graphic driver is uptodate. plz help me to fix this error in Adobe Photoshop CC 2022

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