Skip to main content
J
jamesb93244328
New Participant
February 24, 2020
Question

Grey border around layer thumbnail

  • February 24, 2020
  • 2 replies
  • 1897 views

Hello!

 

Came into work today to discover PS has updated and now my layer thumbnail has lost quite a bit of screen real estate to a new grey border. I'm not sure what this is supposed to be indicating or why it's there. Any ideas?

 

Thanks!

- James

This topic has been closed for replies.

2 replies

kikogodeca
kikogodeca
Participating Frequently
February 27, 2020

Hello, I have the same problem. Looks like the thumbnail itself is smaller than it's respective border and sthe rest of the space is filled with gray. I also am inserting a screenshot. Resetting preferences doesn't help!

kikogodeca
kikogodeca
Participating Frequently
February 27, 2020

Ok, so I managed to locate the problem. It's my Windows scaling. I have an 27 inch 1440p monitor and I scale my Windows to 125% because otherwise everything is very small. But the thumbnails in PS somehow have a problem with this and look normal only if I set my Windows scaling to 100%. Which is super sad, because I don't want to use that scaling. Please try to fix this guys!

kikogodeca
kikogodeca
Participating Frequently
February 27, 2020

To get a fix, you will need to raise the issue where it will be seen by Adobe developers, at the link below. This forum is answered by volunteers - we don't work for Adobe.


https://feedback.photoshop.com/photoshop_family

 

Dave


Thank you, I posted in the feedback site!

    Mohammad.Harb
    Mohammad.Harb
    Community Expert
    February 24, 2020

    does that happen with any document ?

    if yes, Reset preferences settings from preferences setting , then restart photoshop

    J
    jamesb93244328Author
    New Participant
    February 24, 2020

    Hi Mohammad,

     

    Yes, it is exactly the same. I suspect this is a new feature that I cannot find in the changelogs as opposed to a bug. The border seems to disappear when an adjustment layer is altered from its default settings, or if a layer is moved to occupy and space beyond the document bounds. Interesting idea, but a quick skim of the preferences doesn't reveal anything about it (unless I am not seeing it, which is not unlikely).

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices