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A
Applejacks
Participating Frequently
September 29, 2023
Question

Hands On Tutorials in Photoshop 2024 are not working

  • September 29, 2023
  • 6 replies
  • 5034 views

I was a graphic designer about 20 years ago.  I felt like I had a pretty good grasp on Photoshop.  I am re-orientating myself by going through the Tutorials and so many of them DO NOT Work.  Like halfway through they seem to glitch and stop giving directions and then stop responding to changes I have made.  I have switched workspaces thinking it was a WIFI issue.  I updated my Macbook.  I made sure my Photoshop was up to date.  I don't know what else to do.  This is so frustrating.  Please help.

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    6 replies

    O
    OC4me
    Participant
    October 9, 2024

    I have noticed the exact same problem in several tutorials.  The Tutorials simply stop giving directions...no clue, nothing at all.  No next option, nada.  Very frustrating and I have rerun the tutorials several times carefully following directions!

     

    Here are the tutorials (under Orientation) that I have so far had problems with:

    Get to know selections

    Get to know layer masks

    Get to know adjustment layers. 

     

    All three of the above Tutorials stopped giving guidance midway. 

     

    Here is a step-by-step of the problems with the 'Get to know adjustment layers' tutorial as an example:

     

    1) Start Tutorial

    2) First issue is we are prompted to do Step 1 of 3 twice (i.e. clicking Next prompts us to repeat the same instructions).

    3) Finally we arrive at Step 2 of 3 and we are told to select the 'Truck' layer, then the 'Quick Selection Tool'.  After doing so the Tutorial provides NO further instructions and it is impossible to complete the Tutorial.  Note: even guessing the next step by attempting to select something doesn't get us back on track.

     

     

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    October 9, 2024

    @OC4me what specific version of Photoshop and OS are you running?

    O
    OC4me
    Participant
    October 9, 2024

    Downloaded latest (trial) version about 3 days ago.  Running Windows.

     

    I was running the tutorials directly from the Photoshop Help>Tutorials menu.  Later today, I tried the same tutorials directly from the Adobe website and was able to complete all of them.

    I don't see why there would be trouble one way and not the others, but thought I would let you know.

    R
    Robert260053097ton
    Participating Frequently
    October 18, 2023

    Same issue.  Photoshop 2024 Version 25.0.0 except the impact is to an entire set of classes going through the tutorials for class. 

      R
      Robert260053097ton
      Participating Frequently
      October 20, 2023

      Specifically Combine images to create a composite with layer masks with the deer in the forest picture
      and the Tattoo one applying to the woman's back seem to lock up.  In the Combine one it is after you choose the brush size and the next thing should be a popup telling you to click Layer Mask, but that popup never happens.

        richardc91218347
        richardc91218347
        Participant
        March 9, 2024

        The same thing is happening to me at the same point in the same tutorials, which indicates to me that it is an Adobe glitch, not a setup or computer problem. At least I can stop wasting time trying to figure out what I am doing wrong!

        Trevor.Dennis
        Community Expert
        Trevor.DennisCommunity Expert
        Community Expert
        September 30, 2023

        Can yopu link to the tutorials you are having problems with?

        Photoshop has gone through some major changes in recent years, so if at all possible, use up to date tutorials,

        Use the most recent version of Photoshop if it runs on your MacBook, because why wouldn't you.

         

        Rather than speak in terms of general issues with tutorials we know nothing about, ask us to help with specific problems.

        Use screen shots if they are likely to help, and explain in as much detail as you can.

         

        Just out of interest, you say you worked as a graphic designer 20 years ago.  Was it all digital using apps like Photoshop and Pagemaker?  Do you go back to the days of Exacto Knives and paste up? I actually used to enjoy doing that stuff, because it was all we had and it wasn't my primary job.

        A
        ApplejacksAuthor
        Participating Frequently
        October 9, 2023

        I can not link them.  They are inside the app.

        A
        ApplejacksAuthor
        Participating Frequently
        September 29, 2023

        I'm not sure if I'm using the new Photoshop on the web or the In-App Tutrials on the Desktop App. How can I tell? Photoshop itself is open on my Mac.

        Nancy OShea
        Community Expert
        Nancy OSheaCommunity Expert
        Community Expert
        September 29, 2023

        Web tutorials are accessed from your web browser (Chrome, Firefox or Safari).

        Most online content requires that JavaScript be enabled in your browser.  If you have Script Blocking Add-ons, turn them off.  Clear your browser's cached content to free up more memory.

        https://helpx.adobe.com/support/photoshop.html

         

        Creative Cloud In App Tutorials

        https://creativecloud.adobe.com/cc/learn/app/photoshop

         

        Nancy O'Shea— Product User & Community Expert
        A
        ApplejacksAuthor
        Participating Frequently
        September 30, 2023

        I am having problems with the In App Hands On Tutorials.  The following ones have been super glitchy.  I am not sure what I am doing wrong.  For instance I am in this tutorial called Create and Edit Text.  I get to step 3, follow the instruction to select the Hike Layer and it freezes everytime.  This happens a lot with these tutorials.  I am attaching 2 screenshots but it don't really show much. 

          Kevin Stohlmeyer
          Community Expert
          Kevin StohlmeyerCommunity Expert
          Community Expert
          September 29, 2023

          Hi @Applejacks is this using the new Photoshop on the web or in-app tutorials in the desktop app?

            A
            ApplejacksAuthor
            Participating Frequently
            October 25, 2023

            Photoshop on my MacBook.  I attached a screenshot.

             

              Nancy OShea
              Community Expert
              Nancy OSheaCommunity Expert
              Community Expert
              September 29, 2023

              [Moderator moved from Using the Community forums to Photoshop.]

               

              Performance problems are likely computer related.  Please make sure your computer meets the minimum CPU & GPU requirements. Most Creative Cloud apps work on:

              • Windows 11 (64-bit), Windows 10 versions 22H2, 21H2, 21H1;
              • MacOS 13 (Ventura), 12 (Monterey), macOS 11 (Big Sur).

              - https://helpx.adobe.com/creative-cloud/system-requirements.html
              - https://helpx.adobe.com/photoshop/system-requirements.html
              - https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

               

              If you care to elaborate more about what you're struggling with, perhaps we can be more specific.

               

               

              Nancy O'Shea— Product User & Community Expert
              C
              Curious337585391h86
              Participant
              November 21, 2023

              Why can i not use my hands to draw

               

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