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emilyh2417
Participant
December 6, 2018
Question

Help! (Color mismatch and resolution problems with jpegs)

  • December 6, 2018
  • 4 replies
  • 944 views

I just got a new computer and Im having trouble saving from photoshop. I have been saving through File-Save as-Jpeg. The pictures in "my photos" folder on my computer are no where near the same color as what I'm seeing in photoshop. I have clients trying to print these pictures as Christmas gifts and they are either saying resolution too low when they upload them to shutterfly or other printing service (I have them saved as 300ppi) or the color is crazy looking. I have to get these pictures done in the next couple of days and this is putting me behind. Help please!

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    4 replies

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    RichardSwearinger
    Known Participant
    December 7, 2018

    I have had a similar problem when I save photos as ProPhotoRGB or Adobe RGB instead of sRGB.

    When you installed Photoshop, did you go into EDIT>COLOR SETTINGS and set it up for the color management you prefer? ?

    You should also check the IMAGE>MODE, look at the bit depth (8 vs 16 vs 32)  and the color mode (LAB/CMYK/RGB).

    Stephen Marsh
    Community Expert
    Stephen MarshCommunity Expert
    Community Expert
    December 7, 2018

    What is your RGB working space and the assigned profile on the images?

    Mohammad.Harb
    Community Expert
    Mohammad.HarbCommunity Expert
    Community Expert
    December 6, 2018

    which color mode are you using ? CMYK or RGB ?

    does the image look washed out when you open it back in photoshop ?

    please show a screenshot.

    E
    emilyh2417Author
    Participant
    December 7, 2018

    How do I add a screenshot on here?

    Mohammad.Harb
    Community Expert
    Mohammad.HarbCommunity Expert
    Community Expert
    December 7, 2018

    click on insert image as shown in the screenshot below

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    December 6, 2018

    Are you using a calibrated monitor?

    What do you mean by "crazy looking'?

    What is the pixel size of the pictures?

    E
    emilyh2417Author
    Participant
    December 6, 2018

    I have calibrated my monitor to the best of my ability. They look washed out unless I "save for web." Pixel size is around 4016x5088 (just the first one I looked at)

    T
    Test Screen Name
    Legend
    December 6, 2018

    What model is your monitor exactly? And how exactly did you calibrate it?

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