Skip to main content
Participant
February 23, 2022
Question

How do I use the file recovery

  • February 23, 2022
  • 1 reply
  • 443 views

Yet another end of file occured, but this time I had this 'automatically save recovery info every 10 minutes' on. Where do I find the recovered files?

This topic has been closed for replies.

1 reply

lambiloon
Community Expert
Community Expert
February 23, 2022

Hi check following...regards

 

MAC:"~/Library/Application Support/Adobe/Photoshop Cs6/Adobe/Photoshop Cs6 Settings/Autorecover"

Win:-C:\Users\username\AppData\Roaming\Adobe\Photoshop CS6\Photoshop Cs6 settings\Autorecover(Appdata is an hidden folder)

 

 

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional
Ava0723Author
Participant
February 23, 2022

There is no autorecover file in the 'adobe photoshop 2022 settings' folder. There is in the 'adobe photoshop 2022' folder but the folder is empty...

D Fosse
Community Expert
Community Expert
February 23, 2022

Autorecovery is crash recovery. The Autorecovery folder is emptied in a normal application shutdown, but not if the application crashes. Photoshop looks for content in the Autorecovery folder every time it starts up. 

 

In other words, you can't find recovered files. They will open automatically on next launch. If they don't, there's nothing there.

 

The autorecovery process only initiates if you have saved the file to disk at least once. The process doesn't start just by opening a file and not saving it.

 

You mentioned "end of file". That means you have a corrupt file, and autorecovery won't help with that. File corruption is always caused by failing hardware, usually disk or RAM, and you need to find out which component is failing. Back up everything before the corruption spreads.