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I Can't Save any file in photoshop (photoshop popup window blank)

New Here ,
Mar 19, 2023 Mar 19, 2023

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When i am going to press Command+S or File > Save As, Then i can't save that file.. Because it is showing a blank popup window. please help me.

Also i can't find the Default file save as location option on Preference > File Handling setting.

 

I NEED HELP

Using Mac Os

Photoshop Version 24.0.0

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macOS

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Community Expert ,
Mar 19, 2023 Mar 19, 2023

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Hi

Try enabling this option in preferences and restarting Photoshop to see if it helps, the most recent of Photoshop is 24.2.0

2023-03-19 13_23_52-Window.png

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New Here ,
Mar 19, 2023 Mar 19, 2023

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Screenshot 2023-03-19 at 8.49.04 PM.png

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New Here ,
Mar 19, 2023 Mar 19, 2023

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i couldn't find this option 

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Adobe Employee ,
Mar 21, 2023 Mar 21, 2023

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LATEST

Thanks for the screenshot. Would you mind updating Photoshop to the latest version? You may try resetting Photoshop preferences back to defaults and check if that helps. Here's the article for the steps: https://adobe.ly/3ceal5t.

Also, back up the existing Photoshop preferences if you have any custom brushes, action, and workspace: https://adobe.ly/2vNz6FG

 

Let us know if that helps.

 

Best,

Ranjisha

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