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eliza89681725
Inspiring
February 12, 2019
Answered

I cannot open a jpeg in Camera Raw.

  • February 12, 2019
  • 3 replies
  • 1005 views

I need help with CR/Bridge.

Using Bridge, I cannot open a jpeg in Camera Raw.

Message:

Camera Raw editing is not enabled. Camera Raw editing requires that a qualifying product has been launched at least once to enable this feature.

I have logged out, then in -- no change.

I have changed my password -- no change.

I have logged into Adobe.com

PS shows me as logged in.

This topic has been closed for replies.
Correct answer D Fosse

Are both current? What version numbers?

Bridge should now be at 9.0.2, and Photoshop at 20.0.3.

The ACR version in both should be 11.2.

3 replies

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
February 13, 2019

eliza89681725  wrote

Message: Camera Raw editing is not enabled. Camera Raw editing requires that a qualifying product has been launched at least once to enable this feature.

Hi Elza,

I got this message for a day or two in the Fall. I had installed PS 2019 but wasnt’t really using it yet, and I think I figured out that I had to open a different version of Bridge — when I did, everything worked again. Which version of each are you on? And which versions of each are installed?

Jane

Mike_Gondek10189183
Community Expert
Mike_Gondek10189183Community Expert
Community Expert
February 13, 2019

What happens if you open the .jpg in photoshop, and he use Filter >> Camera Raw Filter.

If that works, I would make the layer a smart object first, so you can edit the camera raw settings.

A
Anonymous
February 12, 2019

Hi

Take a look here

Camera Raw editing is not enabled in Adobe Bridge

E
eliza89681725Author
Inspiring
February 13, 2019

Thanks for the reply.  However, the information on that site is not helpful, in this situation.  I have cleared my cache/cookies/browsing history, which is what happens when I close my browser and I have manually removed all the above, over and over, but I am still getting the error message.  As before, I am logged in through PS & both PS and Bridge are running.  I assume that both Bridge and PS are qualifying products, and that my password is good, or I would not be able to log in. This my be an update glitch and will fix itself in the near future (which happens quite often) but in the interim If any further hints come to mind, I would be grateful. This is the second day, now.

D Fosse
Community Expert
D FosseCommunity ExpertCorrect answer
Community Expert
February 13, 2019

Are both current? What version numbers?

Bridge should now be at 9.0.2, and Photoshop at 20.0.3.

The ACR version in both should be 11.2.

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