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1233434555299jj
Participant
December 19, 2023
Question

I have original photoshop but get error in generative fill

  • December 19, 2023
  • 4 replies
  • 3753 views

I download photoshop from creative cloud but i get this error when use generative fill: to access firefly-powered you must have genuine adobe apps

 

    4 replies

    M
    md._eyahia
    Participant
    September 5, 2024

    A To access Firefly-powered features within Adobe apps, you must have genuine Adobe apps.
    Fix it

    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity Expert
    Community Expert
    September 5, 2024

    @md._eyahia can you post your Photoshop system info, in Photoshop go to Help > System Info, hit the copy button and paste the entire thing into this thread

      S
      search379930708z3a
      Participant
      June 12, 2024

      I also have the same issue 

      K
      KA hei370003065hug
      Participant
      May 23, 2024

      I have the same issue as well.

        J
        Jacob35316334zbpk
        Participant
        February 7, 2024

        I also have this issue, I've re-installed version 25.4 from creative cloud to see if that would resolve the issue, but it still presents the same error. I have the "all apps" plan on a teacher account through Louisa County Public Schools, so I'm unsure why this is happening.

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