Image messed up after recent update

Forum|Forum|3 years ago
September 20, 2022
3 replies
206 views

Hello all,

Since the last update psd files that i open are now appearing like there is a graphics issue.

I have reset preferences, checked for more updates, restarted but the same issue occurs.

This seems to happen on any .PSD file i open.

The files worked fine before the last update (23.5.1)

Windows

This topic has been closed for replies.

NB, colourmanagement

Community Expert

Here are some suggestions from Adobe for GPU issues.

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

I hope this helps

neil barstow, colourmanagement net :: adobe forum volunteer:: co-author: 'getting colour right'

google me "neil barstow colourmanagement" for lots of free articles on colour management

Kevin Stohlmeyer

Community Expert

What are your computer specs- specifically Windows OS version and Graphics Card(s)?

TheDigitalDog

Inspiring

First, try disabling GPU in the preferences (Performance tab). Any better?
If not, go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Better?
If not, recalibrate and build a new ICC display profile; the old one might be corrupted.
If you are using software/hardware for this task, be sure the software is set to build a matrix, not LUT profile, Version 2, not Version 4 profile.
If turning OFF the GPU works, it's a GPU bug, and you need to contact the manufacturer or find out if there's an updated driver for it.
Also see: https://helpx.adobe.com/photoshop/kb/acr-gpu-faq.html
https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded