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Image turns red when using retouch4me plugin

Community Beginner ,
Jul 03, 2023 Jul 03, 2023

When I am using the retouch4me plugin it processes the image after completing the entire process of retouching when it's applying the changes in the image....it turns the image into red color in normal mode now, while it was working fine till yesterday(02.07.2023). Does somebody know how to solve this issue?

 

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Adobe
Community Expert ,
Jul 03, 2023 Jul 03, 2023

@samiran3084904941qc have you tried contacting retouch4me support

https://retouch4.me/support

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Community Beginner ,
Jul 03, 2023 Jul 03, 2023

I have tried sir but no reply from the opposite

 

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Community Beginner ,
Jul 03, 2023 Jul 03, 2023

Hello everyone, 

 

I have a strange problem that just began to happen, im a photographer and i came home to edit some pics and i edit them first in Lightroom Classic, and then go into Photoshop to do my skin retouching. I use a plugin called Reotouch4me AI that removes blesmishes etc automatically for me. Whenever i run the plug in, it opens in its own window to allow me to adjust, after i click apply, Photoshop is turning my images BRIGHT PINK. I have tried uninstalling the plugin, reinstalling it, using older versions of the plugin and Photoshop and it still happening, i thought i had the QuickMast enabled but I dont. I also thought it was maybe the file being corrupted, but i used a file from an old shoot and it does the same, please help! 

 

Also, this plugin also has multiple plugins that do different functions, no matter what plug i use, it does the same thing. 

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Community Beginner ,
Jul 03, 2023 Jul 03, 2023

I was going through my channels and see that the RED profile is just pure white

2023-07-03 05_04_38-Settings.png

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Community Beginner ,
Jul 03, 2023 Jul 03, 2023

It's the same problem I am facing sir,

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Community Expert ,
Jul 03, 2023 Jul 03, 2023

Have you checked with the maker of the plug in? Do they have an update?

Dave

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Community Beginner ,
Jul 03, 2023 Jul 03, 2023

I have not, but I have installed older versions of the plug in and it still does the same thing and the version I have is the latest version. I used it just fine maybe 2 weeks ago. I also reverted back the photoshop version thinking that a newer update was having issues but still same thing going 2 to 3 versions back. 

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Community Expert ,
Jul 03, 2023 Jul 03, 2023

@sebasc10 I've merged your thread with another, also reporting issues with that same plug in. There is a contact for retouch4me support further up the thread

Dave

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Community Beginner ,
Jul 03, 2023 Jul 03, 2023

Is anyone else facing the same problem?

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Enthusiast ,
Jul 03, 2023 Jul 03, 2023

As I answered below, this is a phenomenon that only happens to people who use the crack version.
It's not a problem with the Retouch4mePlug-in, it's a crack-proof system in the plug-in.
Use genuine products.

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Enthusiast ,
Jul 03, 2023 Jul 03, 2023

That red color appears to people who use pirated versions. Retouch4me Crack prevention.
If you buy and use the genuine product, it will never show up.
@Ged_Traynor @davescm  Please mediate this. This is an anti-crack system that appears only to people who use the crack plug-in.

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Community Expert ,
Jul 03, 2023 Jul 03, 2023

@Jqqerry Any links to confirm that? If so, I'll lock the thread

Dave

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Enthusiast ,
Jul 03, 2023 Jul 03, 2023

i sent message about this to you. Check it.

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Community Expert ,
Jul 03, 2023 Jul 03, 2023
LATEST

@Jqqerry Thanks for the PM you sent me.

 

I'm locking this thread. The red channel is an issue with pirated software. If your plug in is genuine and you get such an issue we cannot resolve it here, you will need to contact the plug in developers directly.

 

Thread locked

Dave

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