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Image window won't resize after update

New Here ,
Feb 01, 2018 Feb 01, 2018

After the last Photoshop CC update the image window will not resize to fit when Cropping, Resizing image, or Changing canvas size. If I zoom in or out it will resize to fit the change. If I Undo the the previous change the image resizes inside the window that doesn't resize.

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correct answers 1 Correct answer

Community Expert , Feb 01, 2018 Feb 01, 2018

Did you reset your preferences so your current ones that may be corrupted are deleted?

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Community Expert ,
Apr 27, 2018 Apr 27, 2018

I wonder about your Graphics settings. Do you have 2 cards? Automatic switching can choose the less powerful card. You can disable that In Energy Saver Preferences.

Also go into Preferences > Performance and screenshot your Advanced Graphics settings for me, please.

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Community Beginner ,
Apr 27, 2018 Apr 27, 2018

It's actually happening on BOTH of my computers - my Mac desktop and my Macbook Pro. Started after upgrading both.

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Community Beginner ,
Apr 27, 2018 Apr 27, 2018

Screen Shot 2018-04-27 at 2.34.00 PM.png

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Community Expert ,
Apr 27, 2018 Apr 27, 2018

LisaR72  wrote

Screen Shot 2018-04-27 at 2.34.00 PM.png

Or tamping down the Drawing Mode to Normal or Basic.

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Community Beginner ,
Apr 27, 2018 Apr 27, 2018

I upgraded directly from CC17 to CC18 - so I'm not sure about prior iterations of CC18. I was late to adopt because I have so many presets & plugins to bring over and knew it was a rewrite. I will try the drawing mode change!

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Community Expert ,
Apr 27, 2018 Apr 27, 2018

Also try unchecking the Camera Raw GPU. That's known to cause problems even when not in use.

Disable Camera Raw GPU.png

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Community Expert ,
Apr 27, 2018 Apr 27, 2018

At this point, I'm out of ideas. You can see if asking Photoshop Family Customer Community where Adobe Employees can look at this,

or Adobe's Official Support Chat: Contact Customer Care

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Community Beginner ,
Apr 27, 2018 Apr 27, 2018

No go. Drawing mode change didn't work either. I can't thank you enough for all of your suggestions - I guess it's just a bug.

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Adobe Employee ,
Apr 30, 2018 Apr 30, 2018

In the Zoom Tool option bar, is "Resize Windows To Fit" unchecked?

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Community Expert ,
Apr 30, 2018 Apr 30, 2018

Mentioned in Post #16, Jeff. Lisa replied in #17 that she already tried that with no success.

Gene

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Community Beginner ,
Apr 30, 2018 Apr 30, 2018

Yup, no luck.

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Explorer ,
May 15, 2018 May 15, 2018

Thanks for the help.
Turning off the "Open documents in Tabs" inside the workspace preferences solved the problem for me. At least for now.
Working on Mac, High Sierra 10.13.3 with Adobe CC.

I'm still having uses with slowness, Suitcase Fusion 8 incompatibility warnings, and pointer tool enlargements since the upgrade.

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Community Expert ,
May 15, 2018 May 15, 2018

Photoshop 19.1.4 has been released, see if that helps.

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Community Beginner ,
May 15, 2018 May 15, 2018

Unfortunately, no. I was so excited when I saw the update. But no fix.

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Community Expert ,
May 15, 2018 May 15, 2018

I've known Font Managers and especially their plugins to do strange things to the interface.

Rightfont for example: Photoshop CC 2018 does not update hide/show layers on Macbook Pro 15" 2017

Perhaps look at uninstalling Suitcase completely and see if somehow it is a problem.

Then you can try a fresh updated install.

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Community Expert ,
Apr 27, 2018 Apr 27, 2018

If it worked in 19.1.2, maybe downgrading to that would be an option.

Downgrade1.png

Screen Shot 2018-04-27 at 12.44.35 PM.png

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Community Expert ,
Apr 27, 2018 Apr 27, 2018

Well turning of the rulers works and also click the green resize button afterwards. That should fix the window size.

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Community Expert ,
Apr 27, 2018 Apr 27, 2018

Oh...I just figured it out. If you have the rulers set on (cmd r), that's what happens. The window won't resize.

Try turning them off. (ctrl r again)

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New Here ,
Aug 29, 2018 Aug 29, 2018
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This worked for me.  Reset and now working. Tx

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