Issue with bounding box detaching from object—Transform tool—Mac Ventura — Mac user help required

[Nic-B]

Hi everyone,

I'm having an issue with bounding boxes (for every layer/images/object - all projects).

Weird behaviour in general (lines/boxes being left behind, or disappearing etc) but for the most part it seems the bounding boxes are somehow detaching from the actual object.

I've done an example using a circle shape (attached images). 

**In one of the images it created two bounding boxes for the one object (and I could even erase the bounding box lines using the eraser tool!)

Just say I want to move the circle, or resize it, assuming the bounding box doesn't just completely disappear and reappear etc, once the circle is moved the bounding box will remain behind, making it impossible to continue to transform the shape further. 

This has been a consistent issue for many months, using different versions of Photoshop (I always keep it updated) and it only seems to be getting worse, the only way to "reset" the bounding box, to return it to the object, is to zoom in or out.

Hopefully someone might have some insight to what might be causing this? The issue is making it impossible to use photoshop.

Thanks so much! 

Runnin macbook air M2 / Ventura 13.0.1 / Adobe 2023 

[Trevor.Dennis]

Looks like a display issue.  What version of Photoshop are you using?

Try checking Deactivate Native Canvas

[Nic-B]

Oo Thank you! I've just deactived native canvas and had a play around and it seems to be a lot better! 

I'll be working on a project tonight so will know for sure, but so far I think this might have done the trick 🙂

For reference I'm using Photoshop 24.2.0 (however this issue persisted over previous versions, each time I updated I was hoping it would be fixed but as nothing changed I figured it must be something else). 

Thanks so much for your help!

[Nic-B]

Hm, unfortunately the issue persists, such a shame! It initially seemed to be fixed but as I continued to use photoshop (with various projects) sadly the issue definitely still seems to be there, I wonder if you might have any other thoughts in mind about what it could be? 

Thanks so much for your help!

[Trevor.Dennis]

I still think it is a display issue, but I am not a Mac user.  How do your video card driver updates work?

Check out the known issues page for Ventura.  

https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-ventura.html

Try turning off GPU acelleration to test it.  That is obviously not a fix because all the good stuff stops working with that turned off.  

I'll change your subject line to indicate your OS, and ask for some Mac people to chime in.  I believe that Ventura is the current Mac OS so your hardware can't be too old, but tell us what you are using in case it is relevant? 

[Nic-B]

Thank you 🙂 

I'm currently using the M2 (2022) Macbook Air / Ventura 13.2.1 *latest*  / Photoshop 24.2.0.

The issue has been around for previous Ventura and Photoshop versions (I constantly hope updating either one will fix it). 

Unfortunately I'm not sure how Mac video card updates work, I suppose maybe they just update them when the OS updates, definitely quite different to Windows in that sense. 

Hm yeah unfortunately if I turn off the GP it would remove quite a few tools I use all the time and make photoshop unusable in other ways. Hm! 

Hopefully other Mac users might have an idea in mind 🙂 

[Trevor.Dennis]

There's another Preference setting that might help.  AFAIK it's a newish thing, or I don't remember seeing till recently.  If this does not work, then give it a couple of days and start a new thread calling it something like Mac Ventura Display Issues  Say that you are using the MB Air and M2 chip.  

Try researching using  M2 as a search parameter  Check this thread for instance.

Would the MB Air use different display driver to something like an MBP which I am guessing has a bigger screen?  Another link

Start a similar thread on the Lightroom forum.  

@jane-e can you think of any Mac users withgg recent hardware that might be able to help.  I'm struggling here being a Windows user, and I am hoping to get some more people to Nic's thread.

[Nic-B]

Thank you so much for you reply, I really appreciate your help 🙂 

I had a look at my 'technology previews' section within preferences, however mine looks a little different to your screenshot *attached* - I don't seem to have the 'Older GPU' option...hm

That's a bit odd!

It would be a shame if the issue was the M2/macbook air somehow, as Apple continuously push these newer products as being perfect for high-power workflows.

I had a look at the current issues regarding Ventura and Adobe but nothing similar seems to be listed as a known issue/bug.

Hm, I guess I can't really be sure if it is a bug that might need reporting somehow? 

Thanks again so much for your time and help with this - very grateful! 🙂