Keep getting error message when I have the right system requirements

[Daniel251180190dol]

Error message: "Your device doesn't meet the minimum system requirements for Photoshop on the web, or you may be in a private or incognito browsing mode. Performance may be negatively impacted." I've gone through the whole list of recommendations and my system fits the spec, but I am still getting the error message

[Ged_Traynor]

@Daniel251180190dol have you tried using a different browser, checked to see if there are any browser extensions that might be causing the issue, are you using a VPN

[Sameer K]

Hey, @Daniel251180190dol. Welcome to the Phootshop Community. You've already received the right advice from @Ged_Traynor. Did that help? 

If not, please share the system information and the specific browser that you're using to access Photoshop Web. Here is another conversation where disabling 3rd party browser plugins helped: https://adobe.ly/4nFcmwg

Let me know how it goes. Thanks!
Sameer K
(Type '@' and type my name to mention me when you reply)

[Claire H.]

Hi @Daniel251180190dol , I'm just checking in to see if you are still running into this issue? If you are, please see what @Sameer K asked for and send your system and browser info? Let us know how things are going. Happy to keep troubleshooting with you if needed. Thanks! ^CH

[Trevor.Dennis]

 are you using a VPN

By @Ged_Traynor

Ged, my wife talked me into getting NordVPN. Mainly for the phones while travelling, but it went on everything.  It was a giant PITA.  eSIMs would not work on the phone, and I was getting constant failures to connect on my Windows 11  system.  I completely uninstalled it from my devices without telling my wife.  She eventually did the same because she was unable to log in to her newspaper subscription.