Large .psb file cannot be saved as .pdf file

[Ryukyu]

We have a large banner in Photohop 23.2.2 with dimensions of 24' x 10' (43200px x 18000px) @ 150px/inch.

The file is saved as a .psb.

The printer wants a .pdf file, but we cannot find a way to save/export this file to .pdf.

This is on a Mac Pro with 256 gb of ram, running the latest version of Monterey.

In addition to the layered .psb file, we've flattened it and saved as a .jpg and that still will not save as a .pdf file.

Any ideas??

[Barry Rudick]

Consider this. Split the file into two or four pieces and make separate PDF files.

Banner maker should be able to put them back together.

[Test Screen Name]

Or reduce the resolution. Clearly they don't expect such a high resolution - way too much for a banner. 

[D Fosse]

Indeed. It's very hard to think of a scenario that requires 43 000 pixels.

For anything like a normal viewing distance for this size, 50 ppi is more than enough (and even that is probably overkill).

[headTrix Training]

So you should be able to just do a save as .. and select PDF but I noticed that was missing?

Try clicking File>Print )or Command+P) to Print....

then in the Print Dialogue Box click "Print Settings"

then click on "PDF" and select "Save as PDF"

that shoud work! Hope it helps!
cheers!

mark

[Cindy29629779ut9i]

File > Print > Print Settings > "Show Details" then create a custom size format under "Paper Size" if needed > PDF

If your computer still won't save it as PDF and is being difficult like mine is, instead of clicking PDF at the end, click "Open in Preview" (for Mac). It'll open up a file preview which then can be saved as PDF under File > Save

Hope this helps!

[jane-e]

@headTrix Training 

Save as PDF uses Quartz. Save as Adobe PDF uses Adobe Acrobat.

[Kim5E4E]

Drop the psb into indesign and export to pdf.

[michaeljz]

Hi I have the same problem. I tried the suggestions here and none worked for me. 

Is is problem resolved?

[Petter5C17]

Import the .psb to Indesign, then export to PDF. Works fine! 

[Sufyan33308013f8vv]

[Stephen_A_Marsh]

Consider the reason for the existence of the PSB format in the first place:

https://helpx.adobe.com/au/photoshop/using/file-formats.html

Large Document Format (PSB)

The Large Document Format (PSB) supports documents up to 300,000 pixels in any dimension. All Photoshop features, such as layers, effects, and filters, are supported. (With documents larger than 30,000 pixels in width or height, some plug-in filters are unavailable.)

You can save HDR, 32-bits-per-channel images as PSB files.

Note:

Most other applications and older versions of Photoshop cannot support documents with file sizes larger than 2 GB.

30,000px on the longest edge or 2GB file size is a good guide when troubleshooting file formats which are not PSB (as well as the standard checks for supported colour mode, bit depth, alpha channels etc).

[Brendan36920345ocaa]

Did you ever find a fix? 

[Stephen_A_Marsh · Accepted solution]

Did you ever find a fix? 

By @Brendan36920345ocaa

For Photoshop PDF - 30,000px on the longest edge is the limit.

[Brendan36920345ocaa]

Ah ok, thank you. I will lower the res. See if I can get it down to 30,000. 

Kind regards, 

[irfan85987977]

Dear Team,

I would like to request an update for Adobe Photoshop 2024 that allows the export of PSB format files into PDF when they exceed 30K pixels. This would be extremely helpful for handling large-scale projects without the current pixel limitation.

Thank you for considering this feature enhancement.

Best regards,

[Stephen_A_Marsh]

@irfan85987977 

This is a discussion, not and idea/feature request.

You should make a new topic, labelled as an "idea". Users will then vote to help indicate to Adobe how much interest there is (it's an imperfect system at best, but it's what we have).