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Large .psb file cannot be saved as .pdf file

Community Beginner ,
Mar 22, 2022 Mar 22, 2022

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We have a large banner in Photohop 23.2.2 with dimensions of 24' x 10' (43200px x 18000px) @ 150px/inch.

The file is saved as a .psb.

The printer wants a .pdf file, but we cannot find a way to save/export this file to .pdf.

This is on a Mac Pro with 256 gb of ram, running the latest version of Monterey.

In addition to the layered .psb file, we've flattened it and saved as a .jpg and that still will not save as a .pdf file.

Any ideas??

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Participant ,
Mar 22, 2022 Mar 22, 2022

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Consider this. Split the file into two or four pieces and make separate PDF files.

 

Banner maker should be able to put them back together.

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LEGEND ,
Mar 22, 2022 Mar 22, 2022

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Or reduce the resolution. Clearly they don't expect such a high resolution - way too much for a banner. 

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Community Expert ,
Mar 22, 2022 Mar 22, 2022

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Indeed. It's very hard to think of a scenario that requires 43 000 pixels.

 

For anything like a normal viewing distance for this size, 50 ppi is more than enough (and even that is probably overkill).

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Community Expert ,
Mar 22, 2022 Mar 22, 2022

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So you should be able to just do a save as .. and select PDF but I noticed that was missing?

 

Try clicking File>Print )or Command+P) to Print....

then in the Print Dialogue Box click "Print Settings"

Screen Shot 2022-03-22 at 2.30.13 PM.png

then click on "PDF" and select "Save as PDF"

Screen Shot 2022-03-22 at 2.30.24 PM.png

that shoud work! Hope it helps!
cheers!

mark

headTrix, Inc. | Adobe Certified Training & Consulting

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New Here ,
Apr 28, 2023 Apr 28, 2023

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File > Print > Print Settings > "Show Details" then create a custom size format under "Paper Size" if needed > PDF

 

If your computer still won't save it as PDF and is being difficult like mine is, instead of clicking PDF at the end, click "Open in Preview" (for Mac). It'll open up a file preview which then can be saved as PDF under File > Save

 

Hope this helps!

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Community Expert ,
Aug 26, 2023 Aug 26, 2023

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mark@headTrix 

 

Save as PDF uses Quartz. Save as Adobe PDF uses Adobe Acrobat.

 

janee_0-1693058994236.png

 

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New Here ,
Aug 26, 2023 Aug 26, 2023

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Drop the psb into indesign and export to pdf.

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Community Beginner ,
Sep 11, 2023 Sep 11, 2023

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Hi I have the same problem. I tried the suggestions here and none worked for me. 

 

Is is problem resolved?

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New Here ,
Sep 15, 2023 Sep 15, 2023

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Import the .psb to Indesign, then export to PDF. Works fine! 

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New Here ,
Nov 01, 2023 Nov 01, 2023

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Screenshot 2023-11-01 125814.png

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Community Expert ,
Sep 15, 2023 Sep 15, 2023

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Consider the reason for the existence of the PSB format in the first place:

 

https://helpx.adobe.com/au/photoshop/using/file-formats.html

 

quote

Large Document Format (PSB)

The Large Document Format (PSB) supports documents up to 300,000 pixels in any dimension. All Photoshop features, such as layers, effects, and filters, are supported. (With documents larger than 30,000 pixels in width or height, some plug-in filters are unavailable.)

You can save HDR, 32-bits-per-channel images as PSB files.

 

Note:

 

Most other applications and older versions of Photoshop cannot support documents with file sizes larger than 2 GB.

 

30,000px on the longest edge or 2GB file size is a good guide when troubleshooting file formats which are not PSB (as well as the standard checks for supported colour mode, bit depth, alpha channels etc).

 

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New Here ,
Apr 22, 2024 Apr 22, 2024

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Did you ever find a fix? 

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Community Expert ,
Apr 22, 2024 Apr 22, 2024

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quote

Did you ever find a fix? 


By @Brendan36920345ocaa


For Photoshop PDF - 30,000px on the longest edge is the limit.

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New Here ,
Apr 22, 2024 Apr 22, 2024

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Ah ok, thank you. I will lower the res. See if I can get it down to 30,000. 

 

Kind regards, 

 

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