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CMHK9
CMHK9
Participant
May 22, 2024
Answered

Liquify tool: “file is locked”

  • May 22, 2024
  • 17 replies
  • 42883 views

Hi!

I hope someone can help me. I have an issue with the liquify tool, which works fine for every photo but one folder from a certain date, it will not work. I get the error message that 'Could not complete the liquify command because the file is locked, you do not have the necessary permmissions, or another program is using the file'

 

I have checked everything,everywhere. Its not locked as far as i can see, the permissions are the same, its all the same as the other folders. I have restarted twice, logged out and back into Adobe and everyhing is up to date. I'm on a Dell Laptop, thats about all I know there.

 

Anyone have any idea, please?

    Correct answer c.pfaffenbichler

    Please read this (in particular the section titled "Supply pertinent information for more timely and effective answers”):
    https://community.adobe.com/t5/using-the-community/community-how-to-guide-tips-amp-best-practices/td-p/11601738?page=1

     

    What have you done for all-purpose trouble-shooting so far?
    Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
    https://helpx.adobe.com/photoshop/using/preferences.html
    https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html
    https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

    17 replies

    I
    Iluhis
    Participating Frequently
    October 27, 2024

    I have two different computers - a PC and a laptop, both are with nvidia videocards. PS24 and PS25 have the same problem as well as the beta version. It makes you a sort of upset when you load a ten+ photos to edit them one after another, but you have to close PS and reload it because liquify stopped working on 2nd or 3rd photo.

     

    there is a sort of a fix - disable hardware acceleration in "perfomance" menu, bt if you are editing "heavy" files (1-2GB psd or more) you PC will struggle without a videocard. so you have to choose - have lags because a videocard is disabled or reload PS every time it fails.

    K
    Kinga_S0829
    Participant
    September 25, 2024

    I had the same problem. Try this it might help. It did work for me.

    Open image

    Duplicate layer (it works on background layer too, but it's easier to see result)

    Select person you want to edit with liquify (use object selection tool)

    Go to filter and liquify.

    Hope it works for you.

    N
    nolcon
    Known Participant
    September 7, 2024

    I'm tired of the [abuse removed] at Adobe coming up with new ways to "improve" Photoshop.  I have been paying good money to Adobe for at least 25 to 30 years.  I want a Photoshop this is stable and works.  Some of us actually use Photoshop for our occupation, so fix this bug in Liquify pronto. For those of you in Rio Linda and Adobe, that means fast!  I'm 67 and I don't care what the excuse is... just get it done!  Nolan Conley

      N
      nolcon
      Known Participant
      September 7, 2024

      I solved the problem, go back to Photoshop V.25.7 and the Liquify tool works.

      A
      Acaciathorn
      Participant
      September 5, 2024

      I am having the same problem. It started after I updated to 25.11.; the issue resolved after I reverted back to 25.9.1. Please fix this!

      c.pfaffenbichler
      Community Expert
      c.pfaffenbichlerCommunity Expert
      Community Expert
      September 5, 2024

      What did you actually do for trouble-shooting before rolling back to 25.9.1? 

      G
      Gozde27518496h95g
      Participant
      August 22, 2024

      Hey!

       

      Were you able to solve this? It is driving me insane! 

       

        D
        Dina29318048hq9y
        Participant
        August 21, 2024

        I previously got the same issue. Then, I found out when I turned off "Use Graphics Processor" in "Perfomance", I could use it normally, but yeah, it also slowed my flow in Liquify. Hope my solution useful!

          gabrielw69058316
          gabrielw69058316
          Participant
          August 12, 2024

          I have exactly the same issue here. 😞 Adobe please resolve this for us.

            c.pfaffenbichler
            Community Expert
            c.pfaffenbichlerCommunity Expert
            Community Expert
            August 13, 2024

            What have you done for all-purpose trouble-shooting so far?
            Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
            https://helpx.adobe.com/photoshop/using/preferences.html
            https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html
            https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

            Z
            Zuga
            Participating Frequently
            August 13, 2024

            Today is my 1st day purchase Photoshop form Adobe, and i alreayd have the same issue to use Liquify

            It show ""Count not complete the Liquify command because the file is locked, you do not have necessary access permission, or another program using the file"

             

            Adobe, please help to solve it

             

              C
              Cidaum
              Participant
              August 8, 2024

              I solved it by selecting only the area that receives liquify

                F
                Fuzzol
                Participant
                August 6, 2024

                I'm experiencing the exact same issue. I've done everything that has been told to other people and it still happens.

                  M
                  Miyu221
                  Participant
                  August 5, 2024

                  I recently started to get this error message when I'm in masking mode using the top "quick selection tool", but all others tools works fine. My file is not locked and it didn't happen to all files. Sometimes it works but after reopen the next time I'll get that error message. 

                  Tried reset my preference & make sure all the files are not "read-only" and couldn't figure out why.

                  c.pfaffenbichler
                  Community Expert
                  c.pfaffenbichlerCommunity Expert
                  Community Expert
                  August 6, 2024

                  What have you done for all-purpose trouble-shooting so far? 

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