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New Here ,
Oct 13, 2021 Oct 13, 2021

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I managed to press log in with FB, when I have another account. Now the program crashes even though I logged in to Adobe. How do I restore the program?

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Community Expert ,
Oct 13, 2021 Oct 13, 2021

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Hi

Can you tell us which Adobe program you're referring to

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New Here ,
Oct 13, 2021 Oct 13, 2021

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Photoshop and InDesign.

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Community Expert ,
Oct 13, 2021 Oct 13, 2021

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Are you able to login to the Creative Cloud app, are you saying that Photoshop is crashing when you try to load it.

You need to provide more detailed information about the issue you have with in order for someone to be able to help you.

For InDesign issues you can post here InDesign

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New Here ,
Oct 13, 2021 Oct 13, 2021

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I get this when I try to open Photoshop. Now it is only now me from my FB account. And my account is not my FB profile. I logged in at Adobe.com where I have my work account.

 

janee_0-1634145319995.jpeg

 

 

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Adobe Employee ,
Oct 13, 2021 Oct 13, 2021

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Sign out and sign in with the Adobe ID that has your plan under it.

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Community Expert ,
Oct 13, 2021 Oct 13, 2021

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LATEST

@defaulti7m2y8m84uvr 

 

I replaced your image with one that does not have your email address to protect you on a public forum

 

~ Jane

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