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Question

Logitech MX Master 3 Horizontal Scroll Wheel

Forum|Forum|5 years ago
November 1, 2020
16 replies
22189 views

I've been using Photoshop CC for a while now. Back in March, I picked up a Logitech Master MX3 mouse and found it let me use the horizontal scroll wheel to adjust bruch size, which was nice and saved me a lot of time retouching photos. Ot I could assign other functions to the horizontal scroll wheel using Logitech Options, the software that came with the mouse. When I upgraded Photoshop to v. 22 a few days ago, I lost this functionality with the mouse. Sometimes it would work and other times not. Now, it never works. I tried making adjustments in Logitech Options, in Photoshop Preferences/Tool. Nothing worked. I don't know if this is a Photoshop or Logitech issue. Any ideas of how to fix it?

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ahmadjunaid

New Participant

Simple solution for Mac M1s ... Sorry for windows as I don't use it but if that has same problem too may be same solution accordingly.

Install Logi Option + Beta latest .. Go to /Library/Application Support/Logitech.localized/LogiOptionsPlus/Plugins/UXP

and double click uxp_ps.ccx. It will open creative cloud app and will ask to install from locally and say yes or what ever and it will install in Plugins. Restart Photoshop and there you go. It will start behaing with Photoshop as it should.

You are all welcome in advance.

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user1594531

New Participant

Works when you change in the Logi Option plus to keyboard shortcut. Up: ] Down [

Doesn't works on the Hungarian keyboard layout and similar because for the ] you have to press the option + 9. If you press the option the Photoshop and other Adobe products will work a differently so you have to change to the US keyboard layout.

New Participant

New Participant

Finally, I found the solution. I also had this same Brush Size issue with the Adobe Photoshop 22.3.1 release. There is an issue with the Graphics Processor Settings in Adobe Photoshop - (Edit/Preferences/Performance). Sometimes it'll not detect the Graphics Processor. It's greyed out and unchecked. The issue is not with the Logitech MX Master 3 Mouse. The issue exists with Photoshop version 22.3.1. Please see the attached screenshots.

The Solution: I've uninstalled the Adobe Photoshop 22.3.1 version and installed the 22.4.2 version. The issue completely resolved and the Brush Size adjustments work very smoothly with the thumbwheel that comes with the Logitech MX Master 3.

Try this and send me your experiences on this. I'm happy to share my experience with you all to release you all from this bottleneck. Good luck. Cheers!

EuanWilliamson

Adobe Expert

That's a good find and one worth keeping.

Best regards, Euan.

D

defaultw4zwgilqmvso

New Participant

I have never gotten the pop up window at launch, but I can not control any brush settings (even opacity, which is set at as the default) with the buttons under the horizontal scroll wheel.

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2stepbay

Known Participant

I just purchased the Master MX 3. Using PS 22.4 for Mac. LogiOptions correctly included in OS System Preferences>Security>Privacy>Full Accessibility, yet no brush function using either the forward or back buttons underneath the horizontal scrolling. Also after updating to 22.4, for the first time I'm seeing the "can't load logioptions etc" prompt on both iMac and MBP. Bizarre

EuanWilliamson

Adobe Expert

Hmm, I can't see PS 22.4 for the Mac.

The latest I can find is 22.3.1

Best regards, Euan.

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toddin

New Participant

OMG, it's the middle of March 2021 and still no solution neather Adobe nor Logitech!

Justin Beevor

New Participant

Having been updated to PhotoShop v22.3 via CC, I'm not getting the pop-up any more; but I'm still not getting any joy with customising the keys on my mouse. 😩

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toddin

New Participant

v22.3.0 - I'm still getting the warning

Justin Beevor

New Participant

I'm also getting the same, on a new M1 MacBook Pro 13, Logitech MX Master 3 Mac, Photoshop 22.1.0 and Logi Options 8.36.76 (as far as I can tell. When I start Photoshop I get this pop-up window, but when I try to follow the Adobe link, it takes me to a 404 Error page. All of the assigned buttons on the mouse work fine, except for the side wheel. Frankly, to control brush size & hardness, the <control + option + left click> command works better for me, but I wouldn't mind re-assigning the side wheel to something else.

EuanWilliamson

Adobe Expert

There is certainly something strange going on.

When I run LogiOptions it reposrts the latest level of software as in my post above: 8.36.76

Yet, when I dig in and look at where the LogiOptions extension lives on my mac:

Inside the manifest file, it clearly shows option 8.36.40.0

and the host version for Photoshop as "18.0"

Despite this, it works correctly on my Mojave level Mac.

I am unable to test this as I have no machine on a higher level of OS

Best regards, Euan.

Justin Beevor

New Participant

I'm also getting the same, on a new M1 MacBook Pro 13, Logitech MX Master 3 Mac, Photoshop 22.1.0 and Logi Options 8.36.76 (as far as I can tell. When I start Photoshop I get this pop-up window, but when I try to follow the Adobe link, it takes me to a 404 Error page. All of the assigned buttons on the mouse work fine, except for the side wheel. Frankly, to control brush size & hardness, the <control + option + left click> command works better for me, but I wouldn't mind re-assigning the side wheel to something else.

D

DevonianAuthor

Known Participant

FYI -- Both Logitech and Adobe recently issued updates that seem to have fixed this issue for me on my PC. I can use the horizontal scroll wheel to change brush size in most cases when runing Photoshop CC. It does not work when I am in Liquify mode, and it may not work in some other specialized modes or when using some 3rd part filters -- I am not sure. However, having this feature back for most of my work is terrific. I installed the most recent Logitech Options update and the msot recent Photoshop update.

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Tad15C2

New Participant

I just bought the MX3 and installed the latest Logitech software running on my Mac (Big Sur 11.1), and I am having the same "8.36.40" extension issue. The current version of Photoshop (CC) is not loading the correct Logitech's 8.36.76 extension. Seems like Logitech and/or Adobe still haven't figured it out for Mac users.

EuanWilliamson

Adobe Expert

My apologies, I didn't read / understand your issue correctly.

If you run LogiOptions and choose more from the front page, bottom right,

then click on software, what does it show as the Software version?

Mine is as below:

Best regards, Euan.

T

TriChas

Participating Frequently

Installed version is 8.36.76.. it cant even diplay the text lines itself properly... just about sums it up, thanks for your assiatance on this.

I think the best and only option is the Photoshop built in shortcut option of CTRL+Option moving left and right to change brush size and up and down to change softness, this works, its fast, more flexible and does what Logitech clearly cant do

EuanWilliamson

Adobe Expert

Ok, two things,

1) I am not running Catalina

2) There is an update ( at least for Mac )

Worth a try perhaps?

Best regards, Euan.

T

TriChas

Participating Frequently

I am running the latest version. LogiMgr Installer 8.36.76

I have totally removed old version, re-booted and re-installed, always the same error and no brush size function that works.

The app is packaged with and installs the wrong version extension 8.36.40. Only LogiTech know why they have done this. This is an issue many users have on the LogiTech forum, its well reported, thats why we are all waiting for them to produce the next update, which may fix it.

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