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New Participant
August 12, 2022
Question

LOW MEMORY ERROR BEFORE PROGRAM EVEN LOADS

  • August 12, 2022
  • 1 reply
  • 555 views

Could not initialize Photoshop because there is not enough memory (RAM).

 

The message above is the first thing I get when I tried to open the newest version of photoshop 2022 version 23.3.2. I cant even get the program to load BUT when it DOES load then I cant use the move tool and I get a move tool error so I cant edit anything. About to try to reinstall the newest version of PS version 23.4.2. and restart the pc but I cant figure out why Im getting this issue at all. 

 

2nd option - uninstall Adobe and Reinstall it. 

3rd option - CLEAN WIPE EVERYTHING and reinstall Windows

 

AMD Ryzen 7 3700X 8 core processor

32 GB memory

Gigabyte 6500XT OC 

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1 reply

Nancy OShea
Community Expert
August 12, 2022

Which operating system?

Most Creative Cloud apps work on:

  • Windows 10 versions 21H2, 21H1, 20H2, 2004, and 1909 (LTSB branches are not supported;)
  • macOS 12 (Monterey), macOS 11 (Big Sur), macOS 10.16 or 10.15 (Catalina).

- https://helpx.adobe.com/creative-cloud/system-requirements.html
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

How many megabytes is the image you're working with?

How much Scratch Disk and RAM is available to Photoshop?

  • Edit > Preferences > Scratch Disk,
  • Edit > Preferences > Performance.

 

Nancy O'Shea— Product User, Community Expert & Moderator
CHILPCAuthor
New Participant
August 13, 2022

Hey Nancy, 

I have windows version 21H2 and my scratch disk right now Im using 2 different HDDs. One has around 500GB and the other is 12TB and now my screen background went into a restart mode as Im typing this. Ill respond again with my programs performance settings if I can get it to open. File size doesn't even matter. I was working on a 8x10 image with 72 DPI and I couldnt use the move or type tool but that error I posted is what I get just trying to START the program. 

CHILPCAuthor
New Participant
August 13, 2022

Tried opening PS22 and it gave me that error message again and woudnt even open the program.