M: Catalina - Save as/Save as copy not changing file name or extension

[alisonv25218141]

This happened today, yesterday it was working fine.  I have all the latest CC updates.

With my Photoshop file open, I go to FILE, SAVE AS, tick AS A COPY, choose format .jpg

Filename remains .psd therefore it has to be changed manually.

Yesterday I updated to Catalina. Could there be a correlation?

Does anyone have a fix please? T.I.A. 🙂

[PECourtejoie]

Hello, since the document has been updated, some participants might miss the fact that the 20.0.7 updates fixes this very issue. 

Run your creative cloud application to update Photoshop to the latest version, while there might still be other compatibility issues.

[MarketyMark]

It appears to have fixed the issue.

Thanks

[Yves-CH]

Bonjour, macOS 10.15.1 et PS 21.0.1 la fonction Enregistrer en tant que copie ne fonctionne pas.
Si on active cette fonction dans le dialogue, le nom de fichier présent dans le dialogue n'est pas modifié, le suffixe "copie" n'y est pas ajouté.
Dans l'interface de PS, le nom de l'onglet du fichier n'est pas mis à jour, veuillez observer la vidéo jointe, merci.

Hello, macOS 10.15.1 and PS 21.0.1 function to Record as copy does not work.
If they speed up this function in dialogue, the name of present file in dialogue is not changed, the suffix 'copies ' am not added to it.
In the interface of PS, the name of the thumb-index of the file is not to bring up to date, please notice reached video, thank you.
https://youtu.be/ycmm4GeozS0

[elfieheyllo]

Hi,

Since I switched to Catalina, I notice that there is problem of file extension with Photoshop.

When I save my image, Photoshop does not make the extension change. (see attached)

Thx in adavance for your help

[Guest]

Hi

It's a known issue, more info

https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-catalina.html

[Steve McConnell]

Mac Pro (Late 2013)
Processor: 2.7 GHz 12-Core Intel Xeon E5
Memory: 64 GB 1066 MHz DDR3
Graphics: AMD FirePro D500 3 GB
Mac OS 10.15 Catalina.

Can anyone out there assist me with an aggravating change in Photoshop, either arising from the last Photoshop update or upgrading to Mac OS 10.15 Catalina. For some annoying reason (in a workflow I have been running for many years), Photoshop has stopped saving files out to other formats?

My RAW editing starts in Lightroom Classic CC. Once I have taken the file to where I want it, additional edits are done in Photoshop CC. In Lightroom preferences, I have the external editing set to TIFF.

Once the file is exported into Photoshop as a TIFF file (Command E), I cannot save it out as a JPEG, or any other format for that matter. Any attempt to 'Save As' brings up the save as box. If, for example, I change the format menu box to JPEG, the file extension in the file name doesn't automatically change. If in this example, I continue with saving, the JPEG options box appears; I save the quality and baseline standard—click OK, and the file saves out as a TIFF file? In order to save a JPEG file, I now have to change the file extension in the file name manually?

This aggravation happens in any Lightroom export to Photoshop—PSD or TIFF. I have tried bypassing Lightroom and opening a DNG file in Photoshop CC Camera RAW. The same problem—can not save the file as a JPEG.

Any thoughts?

[kathleenr8005452]

Doing the same thing for me. This has to be a glitch. Adobe, please fix this!

[John Waller]

See https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-catalina.html#Filenamingoptionsdontworkcorr...

[pacomar]

Thanks for the link!

[Nancy OShea]

Moving from Get Started to Photoshop.

[orlandoayala]

I am getting a saving hang on large files then cuasing my external drives to no longer be readable in need of repairs...  Also, when I save my PSD files, the extension is not there... When I save as a PDF in PS, the extionsion doesnt change to PDF it stays as a PSD... Any one else having these issues?

{Thread renamed by moderator}

[Sahil.Chawla]

Hi Orlando,

Sorry to hear about Photoshop issues after macOS update.

Could you please let us know the version of Photoshop you're using? Go to Help > System Info.

Also, there are some known compatibility issues with Photoshop on macOS Catalina. Please have a look here to know more: https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-catalina.html

Regards,
Sahil

[orlandoayala]

Thanks for the quick response! I will look at the link. Also see info:

Adobe Photoshop Version: 20.0.6 20190724.r.80 2019/07/24: 1207344 x64 Number of Launches: 1093 Operating System: Mac OS 10.15.0 System architecture: Intel CPU Family:6, Model:6, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading Physical processor count: 4 Logical processor count: 8 Processor speed: 2600 MHz Built-in memory: 16384 MB Free memory: 8625 MB Memory available to Photoshop: 13432 MB Memory used by Photoshop: 70 % Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Large TextComposer: Latin Photoshop crashed on 10/31/17 at 12:01:38 PM (AllocateSharedGLResources) The GPU Sniffer crashed on 10/21/18 at 10:18:11 AM Display: 1 Main Display High DPI Monitor Display Bounds: top=0, left=0, bottom=900, right=1440 Display: 2 Display Bounds: top=0, left=1440, bottom=1080, right=3360 OpenGL Drawing: Enabled. OpenGL Allow Old GPUs: Not Detected. OpenGL Drawing Mode: Advanced OpenGL Allow Normal Mode: True. OpenGL Allow Advanced Mode: True. AIFCoreInitialized=1
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glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
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glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2 (Sep 5 2019 21:59:08)"
clgpu[0].CLDeviceVersion="1.2 "
clgpu[0].IsIntegratedCLGPU=1
clgpu[0].CLMemoryMB=1536
clgpu[0].CLName="Iris Pro"
clgpu[0].CLVendor="Intel"
clgpu[0].CLVendorID=16925952
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nativegpu[0].NativeName="Intel Iris Pro Graphics"
clgpu[1].CLPlatformVersion="1.2 (Sep 5 2019 21:59:08)"
clgpu[1].CLDeviceVersion="1.2 "
clgpu[1].IsIntegratedCLGPU=0
clgpu[1].CLMemoryMB=2048
clgpu[1].CLName="GeForce GT 750M"
clgpu[1].CLVendor="NVIDIA"
clgpu[1].CLVendorID=16918272
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clgpu[1].CLBandwidth=2.2629e+10
clgpu[1].CLCompute=63.005
nativegpu[1].NativeName="NVIDIA GeForce GT 750M"
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All rights reserved. - from the file “U3D.plugin” Underpainting 20.0.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Vanishing Point 20.0.6, © 2003-2018 Adobe. All rights reserved. - from the file “VanishingPoint.plugin” Variance 20.0 © 2006-2018 Adobe. All rights reserved. - from the file “statistics.plugin” Virtual Reality Modeling Language | VRML 20.0 © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin” Water Paper 20.0.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 20.0.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Wave 20.0.6, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wavefront|OBJ 20.0 © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin” Wind 20.0.6, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 20.0 © 1989-2018 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 20.0.6, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plug-ins: NONE Duplicate and Disabled plug-ins: NONE Plug-ins that failed to load: NONE Extensions: com.adobe.Butler.backend 2.1.1 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.Butler.backend/index.html” com.adobe.inapp.purchase 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_4_23/purchaseStock.html” New Document 2.5.2 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-2.5.2/fnft.html?v=2.5.2.1” com.adobe.stock.panel.licensing 0.1.0 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.stock.panel.licensing/index.html” Libraries 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_4_23/index.html” com.adobe.inapp.typekit.purchase 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_4_23/purchaseTypekit.html” Home 2.7.2 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.7.2/index.html?v=2.7.2.14” Adobe Color Themes 6.1.0 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html” Export As 4.6.7 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/index.html” Export As 4.6.7 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/index.html” Shutterstock 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.shutterstock/index.html” Installed TWAIN devices: NONE

[orlandoayala]

Also, I have a plugin that I can't give access to in Illustrator through Teminal. Says it can not find file. I use: 

sudo xattr -r -d com.apple.quarantine /Applications/Adobe\ Illustrator\ CC\ 2019/Plug-ins/SummaCC2018.aip

Password:

xattr: No such file: /Applications/Adobe Illustrator CC 2019/Plug-ins/SummaCC2018.aip

The file is located in: /Applications/Adobe Illustrator CC 2019/Plug-ins/SummaCC2018.aip

[MarketyMark]

I do all my work on layered .psd files then deliver flattened tiff, but with Catalina Photoshop doesn't save as .tif, and changing file extension manually results in file not opening. The correct tif save as dialogue box opens but then goes ahead and saves as .psd, except it doesn't open with PS saying "...not valid PS doc." 

{Thread title edited by moderator}

[nikunj.m]

Hi there,

We are sorry for the issue you are facing with Photoshop while trying to save tiff file on macOS Catalina.

There is a known issue with Photoshop on macOS Catalina where the file extension is not changing if you are selecting a file type from the drop down while saving an image. As a workaround, we need to change the file extension manually in the Save as dialog box after selecting the appropriate file type.

Please check the below mentioned link for the known issue related to Photoshop with masOS Catalina.

https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-catalina.html#CameraRaw

For your files, you can rename the files and change the extension to tif from psd and then try to open the file.

Regards,

Nikunj

[pkseva]

simple: do the "save as copy", go to the folder that have both. now; take the "as copy" file to another folder. change its name to the orginal one name (that without "copy" word); copy the file after changing its name and paste it the past folder. computer will ask you if you want to change the new one with the orginal file. say yes.

[KokoBlue]

I can't seem to save my work either! I am soooo pissed off!!!!!

There are no answers here that help! [removed by moderator] !!!

[Nancy OShea]

Sounds like a Catalina permissions problem. Try creating a new Mac user account with administrative level permissions.  Google it for more details.

[DTP-1984]

This is fixed with Monterey 12.1. So it was an apple fix