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5

Mac Studio M2 Ultra - Photoshop 2023 constantly crashing with "Use GPU Processor" ON.

Community Beginner ,
Jul 31, 2023 Jul 31, 2023

I've had the Mac Studio M2 Ultra since its release date and unfortunately I've been dealing with constant crashing of Photoshop (every 5-15mins). It doesn't appear to be triggered by any particular tool or action. Crash can occur during any process.

 

If I turn "Use GPU Processor" to OFF, the problem is resolved, but then of course everything is slower and less user-friendly.

Other things I've tried without success;

  1. Uninstalled and re-installed latest versions of PS and CC
  2. Installed older versions of PS

 

My system;
Model Name: Mac Studio
Model Identifier: Mac14,14
Model Number: Z180000EXX/A
Chip: Apple M2 Ultra
Total Number of Cores: 24 (16 performance and 8 efficiency)
Memory: 128 GB

 

Note: I use a Wacom Intuos Pro with the latest drivers installed.

Attached is an example Crash Report.

Below is an extract from the same Crash Report.

 

<---------------------------------------------------->

 

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process: Adobe Photoshop 2023 [4783]
Path: /Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/MacOS/Adobe Photoshop 2023
Identifier: com.adobe.Photoshop
Version: 24.7.0 (24.7.0)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2023-07-28 10:43:27.7611 +1000
OS Version: macOS 13.5 (22G74)
Report Version: 12
Anonymous UUID: 994A5548-B2F9-F91F-EAB0-0C270E33AC9C


Time Awake Since Boot: 7000 seconds

System Integrity Protection: enabled

Crashed Thread: 40

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000010609665800
Exception Codes: 0x0000000000000001, 0x0000010609665800

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [4783]

VM Region Info: 0x10609665800 is not in any region. Bytes after previous region: 13938874369 Bytes before following region: 9484216320
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
Memory Tag 255 102ca900000-102ca940000 [ 256K] rw-/rwx SM=PRV
---> GAP OF 0x574200000 BYTES
Memory Tag 255 1083eb40000-1083eb80000 [ 256K] ---/rwx SM=PRV

...

...

...

Thread 39:: com.adobe.ngl-AuthStatusFileWatcher-0x177d6b000
0   libsystem_kernel.dylib               0x18a53bf54 mach_msg2_trap + 8
1   libsystem_kernel.dylib               0x18a54e280 mach_msg2_internal + 80
2   libsystem_kernel.dylib               0x18a544bb8 mach_msg_overwrite + 604
3   libsystem_kernel.dylib               0x18a53c2d0 mach_msg + 24
4   CoreFoundation                       0x18a65a7e4 __CFRunLoopServiceMachPort + 160
5   CoreFoundation                       0x18a6590c4 __CFRunLoopRun + 1208
6   CoreFoundation                       0x18a6584b8 CFRunLoopRunSpecific + 612
7   CoreFoundation                       0x18a6dd57c CFRunLoopRun + 64
8   Adobe Photoshop 2023                 0x106e75660 0x102c1c000 + 69572192
9   Adobe Photoshop 2023                 0x106d60730 0x102c1c000 + 68437808
10  Adobe Photoshop 2023                 0x106d474a4 0x102c1c000 + 68334756
11  Adobe Photoshop 2023                 0x106d473f8 0x102c1c000 + 68334584
12  Adobe Photoshop 2023                 0x106d47608 0x102c1c000 + 68335112
13  libsystem_pthread.dylib             0x18a57bfa8 _pthread_start + 148
14  libsystem_pthread.dylib             0x18a576da0 thread_start + 8
 
Thread 40 Crashed:
0   ???                               0x10609665800 ???
1   Adobe Photoshop 2023                 0x10352101c 0x102c1c000 + 9457692
2   Adobe Photoshop 2023                 0x1035214cc 0x102c1c000 + 9458892
3   Adobe Photoshop 2023                 0x106135280 0x102c1c000 + 55677568
4   Adobe Photoshop 2023                 0x106134ef0 0x102c1c000 + 55676656
5   Adobe Photoshop 2023                 0x106135374 0x102c1c000 + 55677812
6   libsystem_pthread.dylib             0x18a57bfa8 _pthread_start + 148
7   libsystem_pthread.dylib             0x18a576da0 thread_start + 8
 
Thread 41:: BridgeTalk
0   libsystem_kernel.dylib               0x18a53f54c __semwait_signal + 8
1   libsystem_c.dylib                   0x18a4202d0 nanosleep + 220
2   ScriptingSupport                     0x15e1c5818 ScObjects::Thread::wait(unsigned int) + 64
3   ScriptingSupport                     0x15e1b669c ScObjects::BridgeTalkThread::run() + 268
4   ScriptingSupport                     0x15e1c54b8 ScObjects::Thread::go(void*) + 168
5   libsystem_pthread.dylib             0x18a57bfa8 _pthread_start + 148
6   libsystem_pthread.dylib             0x18a576da0 thread_start + 8
 
...
...
...

 

<---------------------------------------------------->

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Adobe
New Here ,
Oct 17, 2023 Oct 17, 2023
LATEST

Had to downgrade to 2021 for this to work.  SOOOOOOOOOOOOOOOOOOOOOOOOOOO

 

 

.........

SOOOO...........

SLOW.....

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