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thomasw46245852
Participant
November 6, 2019
Answered

Menue invisible 2020

  • November 6, 2019
  • 2 replies
  • 1266 views

Hi. The menue in Photohop 2020 is invisible. 
Still in function but not visible.
Please help me.

This topic has been closed for replies.
Correct answer Semaphoric

What is your operating system? Could you post a screenshot? Another user is reporting the same issue — see this thread.

2 replies

Semaphoric
Community Expert
Community Expert
November 6, 2019

What video card are you running?

thomasw46245852
Participant
November 7, 2019

ATI 
AMD Radeon HD 6700M Series
2GB Ram

 

alcenom47500132
Participant
November 25, 2019

Estou com mesmo problema hp dv7 placa de video amd 7400m mais intel 3000hd  MENUS INVISIVEIS E TELA TODA FORA DE ORDEM ,IGUAL DESCRITO ACIMA

Semaphoric
Community Expert
SemaphoricCommunity ExpertCorrect answer
Community Expert
November 6, 2019

What is your operating system? Could you post a screenshot? Another user is reporting the same issue — see this thread.

thomasw46245852
Participant
November 6, 2019

i work with windows 10 64bit
screenshot

JJMack
Community Expert
Community Expert
November 6, 2019

What version of windows are you using. If Windows 10 how is your Windows 10 display scaling set and is your display adapters device driver up to date. I do not see a problem like you have on my Windows 10 workstation with Photoshop 2020...

 

With all Adobe defaults in place I see this on windows 10.

 

This site scale screen captures to small to be readable still you should be able to see Photoshop UI menus are visible.  It sounds like you have a installation issue or a configuration issue.

 

If I use windows to capture the full display I see this on my first display

 

 

JJMack