Inspiring

Question

Microsoft Edge WebView2

Forum|Forum|4 years ago
November 19, 2021
30 replies
94155 views

Does anyone know why there are seven instances of Microsoft Edge WebView2 running alongside Photoshop 2022? I hope I've solved the freezing/crashing issue but Psd is still running sluggishly and I would still like to know about this change.

I'm looking at Task Manager on Windows 10 Pro, 64-bit (updated just a few days ago).

Thanks, Sidney

Windows

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sidneydavenportAuthor

Inspiring

It's Feb 2022 and I'm no longer having any problems with Photoshop. Everything except Developer Mode is enabled in Plugins prefs.

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D. Humann

Adobe Expert

Please note: this is just my theory... I suspect that everything on the Photoshop Home screen uses a Microsoft WebView2 Controller to display its contents. In other words, a browser window displays the files in the Creative Cloud, Tutorials, etc. They use a browser to build a hybrid desktop/web application window. Since the browser is already capable of doing what they need to do (i.e. display text and images), it is easier to just use the Edge browser. They know it is installed on Windows by default and so it is safe and convenient. I imagine a similar thing is happening on the Mac. However, they likely use the Safari browser over there. Both of these browsers are WebKit under the hood so the experience is the same or close to the same across both platforms. This means: it is predictable. How effecient this is to do, I assume, remains to be seen. This is not uncommon. Many vendors build hybrid applications these days. Any desktop application that hits a "cloud service" probably has a broswer window underneath.

J E L

Adobe Expert

@D. Humann I think you're right about that. I have “Auto show the Home Screen” disabled in Preferences, but I guess it always has to be available. How do you have your Plugins Preferences set? Generator? Maybe “Allow Extensions to Connect to the Internet” has something to do with this as well, including using the Neural Filters? But I'm not sure if that would require Edge Webview 2. Hmmm....

**Be sure to block out your Hostname and IP address info if you post a screenshot**

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D. Humann

Adobe Expert

Actually, I'm not having a problem with this. Everything works fine for me. I suppose there is an occasional lag when I start Photoshop as its trying to hit the Creative Cloud. However, overall it works as expected. I was replying to the original thread because it seemed like there was some confusion as to the reason WebView2 was showing up in the Task Manager. In regards to your comment/question, you're probably correct. That may have something to do with it. I probably wouldn't disable that as there are certain things in the app (like various Technology Previews) that require the internet to function.

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arturoose77

New Participant

Póki co od 12h testuję taki manewr i się sprawdza:

Po odpaleniu PS włączam menedżer zadań" i zakańczam zadania "edge" (wystarczy zakończyć jedno i znikają wszystkie). Póki nie zrestaruję PS'a to nie włącza się w trakcie pracy Edge.

Działanie pewnie chwilowe zanim poprawi to Adobe, ale ... wydaje się, że działa. No nic, testuje dalej.

Pozdrawiam i trzymam kciuki 🙂

Artek

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Lumigraphics

Brainiac

A lot of applications display formatted information in essentially a bespoke web browser window, because its easy to program CSS and HTML. Adobe doesn't write its own web browser, on Windows they just use the system solution which is Microsoft Edge (which is an offshoot of Google Chrome, which is an offshoot of Apple Safari.)

Adobe has moved away from its older way of doing things which involved Flash, so this is a big improvement.

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eedeycv

New Participant

I just chatted with an Adobe representative who says Adobe is aware of this problem and is developing a work-around that will result in a new version of Photoshop soon. In the meantime, we just have to deal with it. I had Photoshop crash repeatedly over the weekend, making a digital coloring project take three times as long as it ought've.

J E L

Adobe Expert

Thanks, @eedeycv. That sounds promising! Sorry to hear about your crashes, though. I know it's frustrating.

4

4ng3n01r3-angenoire

New Participant

Bonjour,

J'ai eu le même soucis et je viens de faire une modification dans les "préférences->Modules Externes" de Photoshop, j'ai désactiver (décocher) "Permettre la connexion à internet pour les extensions" dans les Extensions héritées.

J'ai recommencé mon travail sans encombre et je n'ai pas eut de processus "Microsoft Edge WebView2" sous Photoshop.

Un hasard, peut-être mais si cela peut servir. Si vous pouviez tester à votre tour pour confirmer ou invalider la solution.

-------

I had the same problem and I just made a change in Photoshop's "Preferences->External Modules", I disabled (unchecked) "Allow Internet connection for extensions" in Legacy Extensions.

I restarted my work without a hitch and I did not have a "Microsoft Edge WebView2" process in Photoshop.

A coincidence, perhaps, but if it can help. If you could test in turn to confirm or invalidate the solution.

Thks

CjAshwal

Participating Frequently

Thanks! I will try this.--
Sent from Gmail Mobile

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BCMacks

New Participant

I've been dealing with the exact same thing for over a year now. I run the absolute earliest version of CC and anytime I try to update to another version, it becomes impossible to run. I have a high an AMD Radeon 6600 XT and 16 GB DDR4 ram. This Microsoft Edge WebView2 issue is so stressful. Why is it now something that has to be running along side Photoshop? Previous versions didn't need it.

J

johnm97212731

Participating Frequently

I am having this issue too with Illustrator. The program runs like garbage, constantly in a Not Responding status. It's becoming impossible to do the work I need to do under these performance conditions. I have a good rig : i9 10850k procesor, 64GB of memory, all solid state M2 drives and a GeForce RTX 2080 8 GB video and Illustrator simply sucks, it lags out terribly, my screen whites/gray's out for long minutes at a time constantlly. I have to save like every hour or risk losing so much work. Saves take 10 minutes of Not Responding every time.

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BCMacks

New Participant

So I did a lot of troubleshooting on my own and for Photoshop - perhaps it will work in Illustrator as well - I allocated less ram to Photoshop. So instead of 70% like most reccomend, I now have it on 50%. I have also set the cache level to 2 instead of 4 because it still crashed and/or froze when I had it at 4. It still takes forever to open but it seems to have stabilised the program. I am currently running 23.1, I was originally running 22.0.

It could still be an issue with the webview2 and/or with the GPU/VRAM.

But what I have stated about has actually worked.

Ram Allocated: 50%
Cache Level: 2

AGAIN, this worked in Photoshop, I am unsure as to how it will work in Illustrator, I do not actively use the program on a regular basis.

JerryandLoisPhotography

Known Participant

Sidneydavenport -

You mentioned something of absolutely vital interest (to me at least).
I have been significantly plagued by freezing and/or crashing PS. It started with CC 2021 earlier in the year, and has been a intermittent but serious disruption in work flow. I did a complete clean (using Adobe tools), then installed CC 2022, problem persisted as if I hadn't changed a thing.

I upgraded my machine from 32 to 64 gig, which seemingly has reduced the frequency of the hang/crashes, but they're still there. I always have to use Task Mgr to kill the session.

Once a crash or hang has happened, attempts to relaunch PS many times throws out "Could not start PS, not enough memory".

Many attempts to get help from Adobe TS were vast wastes of time, and vast amounts of aggravation and irritation.

Running Win10/64, all drivers current..

I would greatly welcome your feedback on your own crash/hangs to see if they're similar, and what you did to resolve them.

Thank you in advance!
Jerry

CjAshwal

Participating Frequently

This Microsoft Webview is also contributing to my Photoshop crashing. It is so frustrating. I can't seem to find a way to remove Microsft edge from my pc.

jane-e

Adobe Expert

@CjAshwal wrote:

I can't seem to find a way to remove Microsft edge from my pc.

Did you ask Microsoft about their application? If not here are the links (also posted earlier in this thread):

Try Microsoft support for Webview2:

https://docs.microsoft.com/en-us/microsoft-edge/webview2/contact

or:

https://support.microsoft.com/

Jane

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Anonymous

same here!

7 "Microsoft Edge Webview2"-threads under Photoshop.

also

memory usaged from Photoshop (empty) goes up to over 8GB.

JJMack

Adobe Expert

How much RAM any version of Photoshop will use depends one what you do when Photoshop is up and running Whet they need more RAM the will allocate and user in and reuse it and not return it to the system till you shut down Photoshop or use edit Purge to have Photoshop to return some of the resource it has allocated and is not current in need of. All version of Photoshop I have install will use under 2GB when I first start them and nothing is open in Photoshop. This including Photoshop 2022 version 23.0.1. It uses the most started 1.6GB, where CS6 uses around 800MB .8GB. I have run a large Batch job with 23.0.1 and by the end of the job Photoshop address space was up to 26.1GB. I have seen CS6 use up to 30GB on my 40GB machine the max amount of I allow Photoshop to use is 90% 36GB. I have also ended the task in Photoshop with Tasn manager and Photoshop keeps running and working. So I have no Idea why they were in there. These screen captures were done right after starting 23.0.1 you can see at the point in time 23.0.1 usage of RAM is under 2GB. I capture part of the Task Manager window and pasted them into a open document in the running Photoshop 23.0.1 You can see I ended those task and exited the 32bit Photoshop plug-in. Photoshop 23.0.1 keept running in under 2GB of RAM and A I saved the caputres into a single jpeg here.