Inspiring

Question

Microsoft Edge WebView2

Forum|Forum|4 years ago
November 19, 2021
30 replies
94465 views

Does anyone know why there are seven instances of Microsoft Edge WebView2 running alongside Photoshop 2022? I hope I've solved the freezing/crashing issue but Psd is still running sluggishly and I would still like to know about this change.

I'm looking at Task Manager on Windows 10 Pro, 64-bit (updated just a few days ago).

Thanks, Sidney

Windows

C

CreeDorofl

Participating Frequently

Hi all, I figured something out about this. I don't know if my problem & solution is related to everyone else's, but have a look.

First, an aside, be careful of jumping to conclusions based on our collective aggravation with these giant companies. Programming is insanely complex and I wouldn't conclude "I saw the word microsoft --> microsoft has been adding bloatware to windows for a while --> therefore this program crashed because of MS bloatware."

I don't think MS Webview is always the problem. It wasn't for me, it just happened to be the first possible culprit I spotted.

This was the problem: I had one or two Canon Raw files that are either corrupted, or located on a part of the hard disk that is corrupted. I tested with 50 files -

1-49: open fine

1-50: crash.

50 only: open fine. So is it a resources issue?

49-50: crash. So no, not a resources issue. Just 2 raws still crashes.

49-55: crash

49 only: crash

So, I opened 49 and 50 in a separate image viewer, fastone. Both would preview. 49 previewed slowly. 40 had a giant gray band at the bottom. Hence, CR3 file is corrupted or on a dead part of the hard disk. Because neither were keepers, I deleted them.

Now, if I open 100 files, without the 2 deleted one, they all open fine, with MS Edge Webview peacefully running in the background. So see if possibly one or a handful of files are corrupted. If you're like me and hoard a bunch of raw images without working on them for months, maybe the hard disk develops a little bit rot.

M

michaelh83396005

Participant

After reading lots of posts about workarounds to the problem, I nearly went down that route, but then I found your post, and sure enough I only had the problem with 1 CR3 fIle that I had edited in Lightroom. So I decided to reset the image of all edits, and bingo! it now opens.

K

Katipo Creative Studio

Participant

Forget trying to make these bugged out programs behave by their means. Fight fire with fire by bugging the system out.

Track down ms edge webview exe in programs and rename the application, cut it off from being able to initialise at all.

Doesn't matter what it's renamed to. Adding OLD_ as a prefix will do. Helps to track system changes too. Scooby dooby doo.

Done & dusted ready to be forgotten. Unless edge gets updated which will reset the changes. Ensure edge never gets updated. Ok bye.

A

Augusto Tsuji

Participant

The strangest thing in my case is that when PS is running and there is a file open in it (.psd, jpg, etc), my GPU behaves normally. If I'm doing something to the image, the GPU responds normally, and if I'm not doing anyghing on the file, the GPU stays at 0% usage. But as soon as I close all files and keep PS open, the GPU jumps to a permanent 30-ish% usage by the Edge Webview 2 process... 30% usage of GPU to do absolutely nothing... So, I have to always keep a file open in PS to keep my GPU at 0% (or to behave normally)...

J

Joseph33189787n6g0

Participant

so im having the same problem with it and im a student that is in a digital design class and me and my teacher are trying to figure out if microsoft edge webview2 is important becasue we both have not seen this before. So we are wanting to know what we should do please let me know if anyone has a answer yet casue its on all of the computers. Which is making the photoshop appliaction use 50 or more percent of memory. The range of the mbs that are being used are at least 1,000. Please help us out

davescm

Community Expert

@Joseph33189787n6g0 Microsoft edge webview 2 is a Microsoft process called by applications, including Photoshop. Photoshop uses it to run UXP functions and plug ins. Don't do anything - leave it and let it run.

Dave

donp30872227

Inspiring

Here is a link to a discussion on this forum: https://community.adobe.com/t5/photoshop-ecosystem-discussions/microsoft-edge-webview2/td-p/12535542/page/1

With so many people having problems with Edge Webview why won't Adobe offer a solution or provide a fix to this issue. I just don't understand.

Kevin Stohlmeyer

Community Expert

Hi @donp30872227 why is this an Adobe issue? Did you see the post on August 11 recommending a workaround to prevent the Microsoft EDge WebView2 from locking up your software?

donp30872227

Inspiring

Mr. Stohlmeyer are you referring to this, "select "Microsoft Edge WebView2" right click "view file location" then in new window rename the exe file to tmp or anything. then restart photoshop. Microsoft Edge WebView2 is gone forever."?

I did look at that however a warning was displayed that doing so might cause problems with Windows 10. I've read other people warn of deleting or changing this file so I didn't try this. Regardless of whether this "workaround" solves the current problem by nature of the word workaround it implies the cause of the issue hasn't been corrected. I don't understand why any browser needs to be involved with using Adobe Photoshop. In my opinion it IS an Adobe issue because it prevents the software from working correctly without using some non normal procedure i.e. workaround to make the software close properly. I appreciate your suggestion but I still think more work is necessary on the part of Adobe to correct this issue. Thanks.

donp30872227

Inspiring

Does anyone know what causes multiple instances of Microsoft Edge to run while using Photoshop CC? Lately Photoshop will not close and when I check the running processes for Photoshop it has about 4 to 6 Microsoft Edge processes running. I have to manually end the Photoshop app to get it to close. I have no idea why Edge is even running. Any help is greatly appreciated. Thanks so much.

I have found another thread here which spans 5 pages of people having this same issue. Why won't Adobe provide a fix for this problem? It's obviously causing problems for a lot of people including myself !! A number of workarounds have been offered but apparently they don't work. This issue needs to be resolved by Adobe. How about some help Adobe.

Here's the link to the discussion: https://community.adobe.com/t5/photoshop-ecosystem-discussions/microsoft-edge-webview2/td-p/12535542/page/1

Sameer K

Community Manager

Hey, @donp30872227. I'll clarify this for you.
Photoshop has integrated UXP-based plugins that need WebView2 on Windows. Features like Neural Filters, Share, Export & many more require UXP. For now, this is by design.

If you encounter any issues related to performance or unexpected crashes, check the comment here: https://community.adobe.com/t5/photoshop-ecosystem-discussions/microsoft-edge-webview2/m-p/12927254#M641986

You can share more details about any issues you face mainly & we'll continue to help. Thanks!

Sameer K

donp30872227

Inspiring

I understand the reason for webview in Photoshop but it apparently causes
improper operation and crashes in Photoshop. Isn't there an alternative to
webview?

I would think Adobe would want their products to perform without problems.
Please consider correcting this issue.

Thank you.
Don Patrick

Q

quan5E6E

Participant

Here is a small tip for you, but I'm not sure it's safe for you. It may affect your experience in other programs.
First, open task manager, drop-down Photoshop, click right mouse on Edge webview then open file location then right mouse on file again then properties then tab security then edit then select your account (rcmd admin account) thendeny all permission then apply then ok then done. You can restart your computer or not. i tried and my photoshop under 2GB RAM used.

OasisBEE

Participant

Hey there, Sidney! Late reply but I totally get where you're coming from with the whole Microsoft Edge WebView2 thing - it can be super frustrating when you're trying to get work done and your computer is acting up.

L

LaniRichey

Participant

I'm having the same issue! I can't open most of my files without PS freezing up and having to shut it down on task manager where I see several Microsoft Edge WebView2 running in PS. I use PS for work and my livelihood depends on me being able to get stuff done quickly. It has easily doubled to tripled my processing time and is putting me way behind. How can I fix this? I called PS support and even did a screen share and they said it was my graphics card so I updated all of my drivers and got rid of everything unnecessary that would slow it down and still nothing! I have an intel core i5 10th gen card. Could it use updating? Perhaps. But should I have to go buy a new graphics card just to get PS to work? Heck no! How can I fix this issue before it runs my business and my sanity into the ground?

Lamotta

Participant

Bonjour,

La solution de "courantk" fonctionne même si se n'est pas lidéal plus de lague ni de freeze.

Si la santé de ton entreprise est en périle je te conseil de back ta version sur une plus stable peut etre la 23.5

P

PortsideTWD

Participant

I have same problem, sluggish, freezing Photoshop!

go to edit>>preferences>>plugins

Uncheck [Allow internet connection for extensions]

ChiaraDvv

Participant

I too have the same problem, but deselecting it does not change anything. Maybe because the account is logged in? I don't understand. I hope Adobe solves the problem.

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