My CC Library is not showing the thumbnail in Photoshop

Forum|Forum|3 years ago
April 6, 2022
4 replies
1122 views

My CC Library is not showing the thumbnails of some items in Photoshop.

Windows

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J

johnm88589684

Participating Frequently

Old post, but I found this in 2024 trying to find a solution. Mine cleared when I double-clicked to open one of the files in Photoshop, made a change so I could re-save it, then everything suddenly reappeared, not just that assett.

M

Maggie D.Author

Known Participant

The icons still don't show up!

War Unicorn

Community Expert

Are those graphical assets? Do they show up via assets.adobe.com?

M

Maggie D.Author

Known Participant

Yes, those are graphical assets that were created in Photoshop so they are not pulling from somewhere else. When I look on the website at assets.adobe.com, this is what I see. The circled one is the problematic library and it just doesn't load. I have other libraries that load just fine and display all thumbnails.

War Unicorn

Community Expert

Sorry in not getting back to you right away. It sounds like the assets got corrupted somehow. Do you have these assets backed up elsewhere?

M

Maggie D.Author

Known Participant

I might add that I have Photoshop version 23.2.2

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