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Sammmm
Sammmm
Participant
October 11, 2020
Question

My PSD file won't open beacuse its "not a valid Photoshope document"

  • October 11, 2020
  • 3 replies
  • 677 views

I've tried literally everything to changing the file extension or to running it in different programs. Are my files corrupt and forever lost or is there some solution? Im fairly new at Photoshop and just want my work back please help :(.

This topic has been closed for replies.

3 replies

P
PBArtattack
Inspiring
October 11, 2020

Downloaded your file, threw it into a hex editor. It contains no information, so I'd say it's corrupt.

Sammmm
SammmmAuthor
Participant
October 11, 2020

Is there any way to recover it or is it forever lost?

P
PBArtattack
Inspiring
October 11, 2020

On the basis of that file, I'd say no. As I wrote, the hex editor shows there's no information to recover. A typical "healthy" PSD would look something like this in a hex editor:

 

 

Did you experience a crash? Assuming you're on Windows, you might take a look in C:\Users\[username]\AppData\Roaming\Adobe\Adobe Photoshop [version]\AutoRecover (which would require your computer to be set to show hidden files) and see if there's anything in there. Otherwise, unless you have a backup copy stashed somewhere, I'm afraid you're probably out of luck.

josephlavine
Community Expert
josephlavineCommunity Expert
Community Expert
October 11, 2020

Are you sure the file is a Photoshop (PSD) document? What happens if you remove the extension and from within Photoshop go File > Open and select the file?

warmly/j

A
Anonymous
October 11, 2020

Hi

Is it just the one file or all files you're having the issue with, do you keep a backup copy of your important files, if it's just the one file can you upload it to a file sharing site like DropBox and post a link to the download here

Sammmm
SammmmAuthor
Participant
October 11, 2020

https://drive.google.com/file/d/1SCuYjTKHXSUfDqyzGAsxnaOEJspFLvD3/view?usp=sharing

A
Anonymous
October 11, 2020

Tried to opened it with various applications and no joy I'm afraid

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