Skip to main content
Inspiring
October 12, 2024
Answered

Need help with Adobe error 205

  • October 12, 2024
  • 1 reply
  • 2274 views

For context i got an adobe account with creative cloud access, but when i try to open photoshop (I checked and my subscription includes photoshop) which i installed, it says that it needs to close and says error 205, i already contaced support but they did some things on my computer for like 30 minutes and they couldn't solve it. I already tried logging out and in on the cc desktop app, and it didn't help me. I also tried to delete the adobe things on my certificate manager, and still no help. I reinstalled the desktop app and photoshop like 5 times, can anyone help me, please? I also added a screenshot of the error.

This topic has been closed for replies.
Correct answer jakub_6670

you're welcome.

 

what was the problem/solution?


I just had to create a new windows profile. The old one still doesn't work but that doesnt bother me

1 reply

jane-e
Community Expert
Community Expert
October 12, 2024

@jakub_6670 

 

I've moved your post from Using the Community to the Photoshop forum.

 

Try the steps here for Error 205 and let us know how it goes:


https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error205

 

https://helpx.adobe.com/download-install/kb/fix-licensing-error-205.html

 

Jane

 

Inspiring
October 12, 2024

Already tried that, doesn't work 😞

kglad
Community Expert
Community Expert
October 12, 2024

As i said i already contacted them and the agent was doing something for like 30 minutes using the online control tool and he couldn't find any solution and then he asked for my phone number and said that they will contact me later but they still didn't.


https://helpx.adobe.com/creative-cloud/kb/download-update-errors.html