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NewtonLightcatcher
Participating Frequently
December 29, 2023
Question

neural filters opens up in skin smoothing

  • December 29, 2023
  • 2 replies
  • 296 views

Neural filters opens up with skin smoothing and the menu where you can select a filter does not appear. What happened to the rest of the filters

 

    This topic has been closed for replies.

    2 replies

    didiermazier
    Community Expert
    didiermazierCommunity Expert
    Community Expert
    December 29, 2023

    the left part of the screen is hidden so we cannot see the panel…

    Please show the entire screen

    N
    NewtonLightcatcherAuthor
    Participating Frequently
    January 2, 2024
    Yes I finally figured that out. The window did not open in the same place it
    did previously and because I am on a laptop it was only part visible on my
    screen. I like that we get updates and on or close to the cutting edge but
    moving controls, menus, renaming things, using names that are not
    descriptive in my native language (English US) makes it confusing and
    sometimes overwhelming for a user that is not full time at it.



    Newton White

    GRI, C2EX, Managing Broker

    Lubansky & White Realty

    386-299-1685
    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    December 29, 2023

    Hey, @NewtonLightcatcher. Welcome to the Photoshop Community. I'll need more info to help you figure this out.

    Please share the system info from Photoshop Help > System info > Copy & paste into a text document > upload & attach here. 


    I'll move this to discussions for now. Ensure there are no stale preferences in your Photoshop. Go to the location of the preference folder below and rename it to backup. 

     

    https://adobe.ly/4860qM9

    • Windows 10/11: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
    • You can press Press the Windows key > Enter 'Run' > Enter %APPDATA%\Adobe
    • Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2024 > Rename > Adobe Photoshop 2024. old), you can later restore these preferences if needed.(https://adobe.ly/4860qM9)
    • Restart the computer.

     

    These changes will give a fresh start to Photoshop as a fresh install. Let me know how it goes.

    Thanks!

    Sameer K

    N
    NewtonLightcatcherAuthor
    Participating Frequently
    December 29, 2023
    Is this what you need?



    Newton White, GRI, Managing Broker

    lubansky & white Realty

    Newton@NewtonWhite.com

    386-299-1685

    <> www.NewtonWhite.com
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