New iMac won't open RAW files

[Redhartotter]

Why to I receive the attached message when I try to open a RAW file on my new iMac?

I'm using Photoshop 26.3.0.    

I have attached the details of my new iMac as well as the message in question.

[LAMY2017]

Photoshop system requirements

Minimum and recommended system requirements for Photoshop (Mac)

selected item | Minimum | Recommended

RAM

8 GB

16 GB or more

AVX	Intel or AMD CPUs having AVX2 support

How can I check the GPU compatibility report?

With the Photoshop 23.0 release, you can run the graphics processor compatibility check to ensure your GPU is compatible:

Go to Help > GPU Compatibility and see the report dialog that opens.

Here is my report (MacAir M1) 

Additionally, click on the Apple icon, then About This Mac>More Info>General.

Click on System Report at the bottom of the About screen.

In the left column, click on Graphics/Displays; look for Metal Support.

Which camera are you using?

[D Fosse]

Well, M4 obviously has full AVX2 support, so this message makes no sense.

Is Photoshop running in Rosetta mode? You need to run in silicon-native mode.

[Redhartotter]

Makes no sense?  I didn't write it.  I have no idea what Rosetta or silicon-native is.

[Redhartotter]

Obviously you do.  Would you please help me by explaining those terms please and where to find them

[Ged_Traynor]

@Redhartotter can you post your Photoshop system info, in Photoshop go to Help > System Info, hit the copy button and paste the entire thing into this thread

[jane-e]

I have no idea what Rosetta or silicon-native is.

By @Redhartotter

One is the processor and the other is to enable Intel applications to run on it.

"Rosetta 2 enables a Mac with Apple silicon to use apps that were built for a Mac with an Intel processor."

https://support.apple.com/en-us/102527

"Starting with certain models introduced in late 2020, Apple began the transition from Intel processors to Apple silicon in Mac computers."

https://support.apple.com/en-us/116943

Jane

[Redhartotter]

Problem solved by installing P/S from Creative Cloud on to the new computer.  Many thanks for your help.

[Redhartotter · Accepted solution]

Problem solved by installing P/S from Creative Cloud on to the new computer.  Many thanks for your help.

[ExUSA · Accepted solution]

You migrated your software from an older, Intel Mac. This DOES NOT WORK. You need to use the CC App to completely uninstall and reinstall all of the Adobe software.

You get those errors because you are running Intel software on your new Apple Silicon Mac in Rosetta mode.

https://support.apple.com/en-us/102527

[Redhartotter]

Thank you. I did not migrate from my old iMac. I used a portable hard drive to load data.  What you say makes sense.  Thank you for your suggestion . I will try it out. I appreciate your answer. 

[Redhartotter]

Thank you!  Thank you!   Thank you!   Reinstalled Photoshop and it is working just fine.  You are a treasure!