• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

No access to printer ICC Profiles after updating macOS to 12.1.1

Explorer ,
Mar 09, 2022 Mar 09, 2022

Copy link to clipboard

Copied

I upgraded from Big Sur to Monterey in early January 2022.  All my print processes have been running perfectly since then.  (I had the same problem as this one with Big Sur starting in November). However, when I updated to 12.2.1, the problem I had in Big Sur returned.  It is exactly the same problem and with it I cannot print with the correct ICC profiles.

 

I run an iMac (late 2015) and print with an Epson P900.  Through January and February, using Monterey, the printing process was normal, just like it has been for many years.

 

After 12.2.1 was installed, I can no longer find all the ICC profiles that I need for printing when I use the Photoshop dialogue box.  When I set for Photoshop to control the printer and then look for a profile, I cannot see any Epson ICC profiles, nor most of my other profiles (for example, my Ilford ICC profiles.  This is exactly what happened when I updated to Big Sur 10.6.1.

I've tried uninstalling and reinstalling the Epson driver (which comes with the Epson paper ICC profiles) and then uninstalled and reinstalled Photoshop.  All to no avail.

I've read other places that some have the same problem and they've gone back to 12.2 in order to get it to work properly.  I'm willing to do that but so far I haven't been able to contact anyone at Apple who really knows how.  I'm going to continue to pursue that, but I need the time to do so.

I will also try and find someone in the Adobe support team that can help me, but I confess, I haven't had much success with that in the past.

Thank goodness I don't have any customers for whom I need to provide prints and I hope I can get this sorted before that need arrives.....which it will.

If anyone has suggestions for me, I'd be happy to receive them.

 

Jack

Wee Jacky.
TOPICS
macOS

Views

11.7K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 3 Correct answers

Community Expert , Dec 27, 2022 Dec 27, 2022

Epson printer profiles are missing in Photoshop manages color in the print dialog (Mac)

 

 

To use "Photoshop Manages Color" properly (to make accurate prints) you need access to the printer manufacturer's paper specific profiles, since you need to select the relevant paper profile in that dialog.

Using "Printer Manages Color" should work for Epson’s own papers, as long as the printer driver is correctly installed.

Printer Manages Color [based on the media type selected] calls upon ICC printer p

...

Votes

Translate

Translate
LEGEND , Mar 06, 2023 Mar 06, 2023
quote

If I select photoshop manages colors then I can see the paper profile. 


By @optimystery

Of course, and you see the profile dropdown and the paper profiles. 

quote

But that doesnt seem intuitive at all. The paper profile should be visible in the printer's dialog, and be available to other apps. If I select printer manages, then the profile does not appear. 


By @optimystery

It makes perfect sense once you actually understand the vast differences between the two print pipelines. 

One uses application

...

Votes

Translate

Translate
LEGEND , Mar 06, 2023 Mar 06, 2023
quoteThese are the corresponding .icm and .icc (interchangeable file types) for thtat list. 

By @optimystery

No, not the list you provided that clearly is labeled Paper Type. Those are media settings

quoteWhat I really want to know is why it's not possible to add custom paper profiles to that printer dialog list, since they are all paper profiles

By @optimystery

They should show up in Photoshop when you select Photoshop Manages Color. That's the facts and the correct answer. Anything else you expect a

...

Votes

Translate

Translate
Adobe
New Here ,
Jan 26, 2024 Jan 26, 2024

Copy link to clipboard

Copied

LATEST

You can find colorsync in

Go > Utilities > Colorsync Utility.app > Profiles > User (or Other if you want to know where Epson are currently hiding their profiles)

If you double click on the name of a profile in the list it will open.

There are a series of numbered "fields", depending on the profile type, up to about 19.

If you click on each number, some of the fields are editable in Colorsync, some are not.

With a printer profile fields 1 & 2 have an editable region.

 

There is an excellent Blog post describing a solution to missing Epson profiles here.

https://blog.conradchavez.com/2020/11/22/printer-profiles-missing-on-macos-a-permanent-solution/

 

The fundamental problem appears to be that when you update the OS, there does not appear to be a colorsync folder in the user account library until you do something profile related then the OS creates one. (Sorry to be vague, it is somewhat difficult to work out what is happening)

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines