Copy link to clipboard
Copied
Copy link to clipboard
Copied
keep_calm, your issue is exclusive to CS5 and failing to recognize the system requirements. Return the software as soon as possible for a refund or buy an Intel Mac.
This thread, when it started and concluded months ago, referred to a different issue. CS5 had not yet been released.
Copy link to clipboard
Copied
I am having the same issue. I am trying to install CS5 on a PowerMac G5. The Install is crossed out with a circle and white line. When I try to open the Install is when I get the error. I was able to install this on a different Mac but not this one. Is it a problem with the operating system on this Mac??
Copy link to clipboard
Copied
Judy, look at the packaging for CS5 and notice that it is for Intel Macs only. You are trying to install it on a PPC Mac. They are not the same. Your G5 Mac is too old to run CS5.
This has nothing to do with the operating system.
Copy link to clipboard
Copied
You know what I was afraid of that. Thanks for confirming for me.
Judy Lightbody
1928 Jewelry Company
3000 W Empire Ave, Burbank CA 91504
3(818) 841-1928 X1223 (818) 842-7314 JudyL@1928.com
Please visit our website: www.1928.com
Copy link to clipboard
Copied
I bought the Creative Design Suit 5 Design Premuim and the box says Mac OS. Says nothing about Intel vs PPC
Judy Lightbody
1928 Jewelry Company
3000 W Empire Ave, Burbank CA 91504
3(818) 841-1928 X1223 (818) 842-7314 JudyL@1928.com
Please visit our website: www.1928.com
Copy link to clipboard
Copied
JudyLight wrote:
I bought the Creative Design Suit 5 Design Premuim and the box says Mac OS. Says nothing about Intel vs PPC
You are entitled to return the product within 30 days. Contact Adobe Customer Service.