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Adelynn_Strong7454
Participant
November 18, 2024
Question

One file keeps printing overly saturated - Help!

  • November 18, 2024
  • 2 replies
  • 222 views

Hi guys, at work I use a Canon ImagePrograf Pro-2600 and I am printing from Photoshop with a Windows computer. I've been trying to print this one TIF file at 18x28" and it comes out so overly saturated. The file looks perfect within photoshop- but in the printer dialogue/preview it appears as saturated as it prints. I'm using Red River 60lb Polar Matte paper, Im using it's correct ICC profile provided by RR, the file is in Adobe RGB 1998. The printer profile is the corresponding ProPremiumMatte A.  Photoshop manages colors, relative colormetric, black point compensation is on. In the printer settings I turn the color matching to "off". I feel like I've tried everything. It's only this file that will not print correctly and I have a client waiting on it.

 

I've attached one image that shows the color of the print vs the real painting (printing small till i figure out whats wrong so I dont waste ink) and a screenshot of the print box in photoshop.

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2 replies

davescm
Community Expert
davescmCommunity Expert
Community Expert
November 19, 2024

Can you add two new screenshots.

1. Your Photoshop printer dialogue (after you have converted the document back to Adobe RGB) and

2. Click on Print settings, at the top of the Photoshop printer dialogue, and show the Canon printer driver settings

 

Dave

    D Fosse
    Community Expert
    D FosseCommunity Expert
    Community Expert
    November 18, 2024

    That's not an Adobe RGB file. You have assigned or converted the printer profile to the document, which won't work.

     

    Convert the file to Adobe RGB and try again.

    A
    Adelynn_Strong7454Author
    Participant
    November 18, 2024

    Sorry for the confusion- I was testing with different settings- I DO have it in Adobe RGB 1998 and it's still overly saturated.

      D Fosse
      Community Expert
      D FosseCommunity Expert
      Community Expert
      November 18, 2024

      OK. I assume "ProPremiumMatte A" is the media type setting in the printer driver, not the printer profile as you say? And it stll displays perfectly fine in Photoshop?

       

      If so, I can't think of anything other than corrupt print metadata in the file. If you press the spacebar as you click "Print", that metadata is deleted. Alternatively, copy all layers into a new file.

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