P: Error at loading of ippCV library in Photoshop

[Enversa]

I have updated photoshop to version 2021 but it won't open I get this message.
Can anyone help me with this?

Where can I find this missing file?

{Moderator Note: Edited the thread title, PS-57173}

[Manan Joshi]

The following utility on Windows can help find this information

https://docs.microsoft.com/en-gb/sysinternals/downloads/coreinfo

-Manan

[Jeff Arola]

On a mac use Terminal by pressing Cmd+Space (spotlight search) then type Terminal

and in the Terminal window type or paste sysctl -a | grep machdep.cpu.features

then press Enter.

Or go to Applications>Utilities>Terminal.app

For extened CPU info, type or paste sysctl -a | grep machdep.cpu in the Terminal window

[Chris alpha 99]

Hallo,i think it`s the last time i did an abo for photoshop .

since Camera Raw 12.4 my graphic card is nomore supported .

I swiched back to 12.3 this works mit my card.Now with

Photoshop 2021 there is again a great problem, i have paid for

something  i can not use on my computer. I don`t have money

to buy a new computer only for Photoshop.In the future I

will look for another program for  image editing.

I`m very upset about Adobe`s strategy.

[jmcqueary]

I feel the same way as you. For Adobe to cowtow to intel to exclude AMD processors is unconscionable and I will also be looking for an alternative that can handle my work. Heck with you Adobe!!!!!!!!!!!

[Thiago Vinícius5FE2]

Same here.

[Polacofede]

same issue here... what a deception

[SZ-Designs]

With me it comes

[SZ-Designs]

I took a close look at the requirements of the new Ps. It says that from a CPU with SSE4 is supported. I would love to venture out. My CPU is an AMD Phenom (tm) II X4 975 processor with 4x 3600MHz and support for SSE FP, SSE2, SSE3. I haven't been able to complain to this day. Photoshop went very well. Now do I have to buy a new CPU + motherboard + new RAM so that I can use PS again? Sorry for the question ... are you kidding me? I'm not paying around 600 € for new components so that I can use the current PS version. I hope that will be changed, otherwise I'll have to look for an alternative!

[Polacofede]

it seems so... looks like PS development team has decided to make use of SSE4.2 and that is not optional. So I guess it's time for me to get a RYZEN. As an alternative, you can install previous version of PS, from the Creative Cloud Desktop App, at the right of the PS row, click the 3 dots and will display the option "Previous Versions" and install it.

HTH  

[gi3vee]

"Unfortunally" the answer helped me: I have to update my system because does not support SSE4.*

Thanks for the help

[Ares Hovhannesyan]

The latest official update of Ps Buid 22 shows the error with DLL that do not allow me to use latest build. So I have stack on 21..2.4. All other Adobe App including Ai, Ae, Premier Pro and others work smoothly after yesterday update. That means that error do not depends on my VGA or CPU and is specific only for Ps installation core code that is dynamically linked to ippcvn7.dll or ippcvn7.dll . Also

my win OS dll testing don't find any error in my dll files.

I would appreciate if Ps dev team investigated this error  and change decission to allow user with this architecture continue to use Ps:

Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

[Claudinei de Camargo]

Infelizmente estou com o mesmo problema e precisei voltar para a versão anterior. Aparentemente é algo que precisa ser corrigido, pois são muitos usuários relatando o erro. No meu caso o processador é o AMD Phenom(tm) II X6 1100T de 3.3 Ghz. Seria possivel nos dar uma posição se o problema será corrigido ou realmente vamos ter que trocar o hardware?

[Wilfried5EF7]

Since today I can't start Photoshop.The folowing Error Information appears:

"Error at loading of ippCV library"

Your application is dynamically linked with Intel(R) IPP libraries version 2020.0.1 (r0x35c5ec66)

No DLL from the list below is found on the system search path:

ippcvm7.dll (the most suitable for your CPU)

Please provide a path to at least one of them.

Is there anybody with the same problem? Who can help me??

Thank you

[Joely]

Hi there – did you try the Community Search or Google for one second?

https://community.adobe.com/t5/photoshop/m-error-at-loading-of-ippcv-library-photoshop-22-0-windows-...

🙂

[Chris alpha 99]

Hy, i have the same problem Photoshop 2021 can not work with the CPU of your computer.
There are two possibilities :You buy anew computer or you work with Photoshop 2020.

Greetings Chris

[KlausWoschek]

It seems to me if there is a problem with AMD cpu. I have the same trouble

[Polacofede]

the problem is not having an AMD cpu, but an OLD cpu

[FSt0p]

Actually, this is not true.
While with Intel this indeed should be pretty old CPU like Core 2 Duo (2 core @ 1.0-1.5GHz), for AMD this could easily be Phenom II X6 1100T with 6 cores @ 3.3GHz which I would not call "old" (at least not by it's performance).

[dbur971]

The 'correct' answer given may be wrong.  Copied from another forum:

-----------------------------

If you got this error:
"
    Error at loading of ippCV library
    Your application is dynamically linked with Intel(R) IPP libraries version 2020.0.1.
    No DLL from the list below is found an the system search path:
     ippcvm7.dll (the most suitable for your CPU)
    Please provide a path to at least one of them.
"
Here is the fix.

Despite what Adobe is saying officially, Photoshop 2021 does NOT require support of SSE4.2 to run.
The real problem is that:
- IPP libraries optimized for SSE3 are missing from distribution (they are available from Intel)
- OpenCV library was build with SSE4.2 requirement
To fix this download this pack of libs from any source below (it's the same):
https://www113.zippyshare.com/v/cqtznzt2/file.html
https://www.sendspace.com/file/vh0wjm
Unpack archive and copy libs to Photoshop 2021 installation directory (overwrite opencv_world440.dll when requested).

This fixes the problem an PS runs just fine.
But disclaimer as usual - all this at your own risk.

Please note that this is not a hack or something like this - this is official libraries from official sources.
Intel IPP libraries was taken from Intel Parallels Studio XE 2020.1.0 and contains valid signature from Intel.
OpenCV library was taken from official release of OpenCV 4.4.0 on GitHUB (https://github.com/opencv/opencv, build by VC15).

[FSt0p]

Link to the original post, just in case:
https://feedback.photoshop.com/conversations/photoshop/photoshop-error-at-loading-of-ippcv-library/5...

[bozape]

Hi!

Amazing, this works, Thanks so much for the solution. Something that Adobe can't do or just solve telling us to install a previous version.

God Bless

[dbur971]

Worked for me too on my Win10-64 pro AMD Phenom II 1100T CPU.

Shame on Adobe for doing this to us, and for needing some random user to fix it for them, and making me buy a new CPU in the meantime.

[Polacofede]

seems to work for me too so far. At least this gives me time to save for my next rig.

The only difference is that i donwloaded the opencv file from here

https://opencv.org/releases/

[Polacofede]

Well, even though I was able to startup PS2021 with this fix, then loading a TIF file to start working thrown an error really weird, and everything became quite unresponsive, windows didn't even finished shutting down.

So, i just forced the shutdown by holding the power button, then the disk i had the TIF file failed to be recognized by the BIOS, pretty weird!. In the end, resetting the bios solved the disk not recognized issue.  PS2021 keeps failing. I have no issues at all opening that TIF with Adobe 2020. So dead end to me, will need to upgrade my system... anyway, i should have done that long time ago.

[Ares Hovhannesyan]

Thanks dbur971 for your help

I will report it PS Team.