P: Photoshop 24.3 Strobes in Black and White when Opening files

[kathyv29656185]

when attempting to open a photo in Photoshop on my HP Laptop, details below, the photo appears in the layers tab bottom right, but not in the workspace /desktop: It is a constant Black / White strobe. The desktop /workspace flashes Black and white

.
Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz
Installed RAM 16.0 GB (15.9 GB usable)

System type 64-bit operating system, x64-based processor

Edition Windows 10 Pro
Version 21H2
Installed on ‎24/‎03/‎2021
OS build 19044.2604
Experience Windows Feature Experience Pack 120.2212.4190.0

[Ged_Traynor]

@Agneta291298293c2f enable this option in preferences and restart Photoshop

[Agneta291298293c2f]

Thanks! Now it´s working!

[sandra abt]

PS 2023 won't import or open.  t's just a blinking white screen

[mehmeti56456051]

Same here...

[rdm30911448]

I have the same issue.  With the latest Photoshop update 24.3.0, windows 10, the program has become inoperable, unable to open, import or edit any new or existing files - just a flashing/strobing screen.  I'm dead in the water with this update.  I have tried to uninstall/reinstall, which hasn't fixed the problem.  How do you roll back a version, so I can get back to work?  Need an immediate, if not interim solution!

[rdm30911448]

OK, I was able to roll back to the previous update, which fully restored Photoshop functionality.  There is something wrong with the 24.3.0 update, at least for Windows 10.  Roll back to 24.2.1 and you should be OK.  Just be sure to uncheck "auto update" or it will try to install the problematic update again.

[Ged_Traynor]

@sandra abt @rdm30911448 @mehmeti56456051 enable this option in preferences and restart Photoshop

[rdm30911448]

Thank you, your solutions worked!  Sure appreciate the help!

[mehmeti56456051]

Thank you, the problem is resolved...

[kglad]

@sandra abt @mehmeti56456051 

open photoshop>edit>preferences>technology preview>check "disable native canvas" restart photoshop

[didier290792378j3w]

Bonjour,

Suite à une mise à jour effectuée ce jour, lorsque je veux ouvrir fichier photo pour le retravailler, la fenêtre clignote en blanc et le fichier ne s'ouvre pas.

Quel est le souci?

[kglad]

open photoshop>edit>preferences>technology preview>check "disable native canvas" restart photoshop

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<moved from using the community bugs>

[Bojan Živković]

Please read this thread https://community.adobe.com/t5/photoshop-ecosystem-discussions/p-photoshop-strobes-black-and-white-w...

[Patricia291215579fe5]

Bonsoir , j'ai le même souci ...

Quelqu'un a t il une réponse ?

Merci

[kglad]

@Patricia291215579fe5 

again, open photoshop>edit>preferences>technology preview>check "disable native canvas" restart photoshop 

[Patricia291215579fe5]

merci beaucoup.....cela fonctionne bien
un grand merci

[kglad]

de rien

[kglad]

@didier290792378j3w 

open photoshop>edit>preferences>technology preview>check "disable native canvas" restart photoshop

[Mário29121402xin6]

Quando tento importar um arquivo no photoshop, ele importa aparentemente da maneira correta e a camada aparece ali normalmente. Porém, a imagem maximizada para eu fazer as edições, não aparece. A tela fica simplesmente piscando, alternando entre uma piscada preta e uma branca. Seguem duas fotos para exemplificar o problema. 

[Kevin Stohlmeyer]

Hi @Mário29121402xin6 Reset your Photoshop preferences manually. Note: Reinstalling/updating does not automatically reset them so you could be installing over bad preference files:
https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

Then go to Photoshop Preferences/Technology Preview and check “Disable Native Canvas” and  “Use Older GPU Mode (2016)”. 

[Gundula Gäntgen]

Pete.Green • Adobe-Mitarbeiter , Mar 22, 2023Hallo alle, Entschuldigung für das Blinken/Stroben, das beim Öffnen von Dateien auftritt, dies wirkt sich tendenziell auf ältere Grafikkarten (GPU) aus, die nicht alle Aspekte von DirectX 12 unterstützen.  
- Als Erstes sollten Sie die Option „Ältere GPU“ unter „Einstellungen“ > „Technologievorschau“ > „Älteren GPU-Modus verwenden (vor 2016)“ aktivieren. 
- Wenn Sie immer noch Probleme haben, versuchen Sie, die Option „Native Leinwand deaktivieren“ auch in den Technologievorschauen zu aktivieren
 Grüße,PG Stimmen33 EmpfehlungenÜbersetzenÜbersetzen

[carla25295823ua44]

No Desktop,  ao abrir qualquer arquivo a tela só fica branca piscando. Achei até que fosse placa de vídeo, mas aí testei com outra placa e continuou e tb no Ilustrator não acontece esse erro. Ou seja, é do PS. Só consegui trabalhar a hora que baixei versões anteriores.

[Kevin Stohlmeyer]

Hi @carla25295823ua44 

Try resetting your Photoshop preferences manually.
https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

If that does not resolve then go to Photoshop Preferences/Technology Preview and check “Disable Native Canvas”. Then check “Use Older GPU Mode (2016)”. 

[Iryna.I]

Hello, today I updated Photoshop to version 24.3. When I create a new file, the screen flashes.

[Kevin Stohlmeyer]

Hi @Iryna.I Try resetting your Photoshop preferences manually.
https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

If that does not resolve then go to Photoshop Preferences/Technology Preview and check “Disable Native Canvas”. Then check “Use Older GPU Mode (2016)”.