Copy link to clipboard
Copied
when attempting to open a photo in Photoshop on my HP Laptop, details below, the photo appears in the layers tab bottom right, but not in the workspace /desktop: It is a constant Black / White strobe. The desktop /workspace flashes Black and white
.
Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz
Installed RAM 16.0 GB (15.9 GB usable)
System type 64-bit operating system, x64-based processor
Edition Windows 10 Pro
Version 21H2
Installed on 24/03/2021
OS build 19044.2604
Experience Windows Feature Experience Pack 120.2212.4190.0
Hi All,
Apologies for the flashing/strobing you're experiencing when opening files, this tends to affect older graphics cards (GPU) that don't support all of the aspects of DirectX 12.
For Windows:
For macOS:
We would like to find out if there are any of you on Windows for whom:
A. Use Older GPU Mode is Checked, and
B. Deactivate Native canvas is Unchecked, and
C. are still experiencing this strobing issue with a GPU that supports DirectX 12?
If so, could you please provide Photoshop's Help > System Info dialog text in this thread?
Copy link to clipboard
Copied
J'ai trouvé la solution. ici Résolu : P: Photoshop strobes black and white when attempti... - Adobe Support Community - 13648622
il faut aller dans édition puis préférences puis aperçu de technologie, ensuite j'ai coché mode GPU plus ancien puis désactivé la zone de travail native.
fermer photoshop puis ouvrir et ça fonctionne!
bonne journée
Copy link to clipboard
Copied
Merci pour votre aide.
Je confirme ça fonctionne !!!
Bonne journée
Copy link to clipboard
Copied
Merci pour le tyau ca fonctionne à priori maintenant, mais je comprends pas pourquoi depuis la mise à jour ça fait ça !
Copy link to clipboard
Copied
je pense que c'est en rapport avec nos cartes graphiques... ça se périme vite ces petites bêtes!
Copy link to clipboard
Copied
still not working for me even after the updates - on 24.3.0
Copy link to clipboard
Copied
This fixed the problem which happened out of the blue with Photoshop 2023 two days ago.
Copy link to clipboard
Copied
This is a very serious issue - it is not good enough to say sorry. I suffer from photosenitivity and having experienced this issue it has made me sick. Thankfully the OLD GPU preferences fixes the problem, but such a serious fault should never have occured. It is putting peoples health at risk, it could trigger a epileptic siezure. Adobe please make sure your users are protected and safe guarded.
Copy link to clipboard
Copied
these are user-to-user forums.
for applicable apps, you can make (some) suggestions to adobe here, https://helpx.adobe.com/ie/x-productkb/global/how-to-user-voice.html
for others, use https://www.adobe.com/products/wishform.html
Copy link to clipboard
Copied
I had the Photoshop 24.3 version installed, after working fine with it before, one day I couldn't open files nor create new ones as the canvas screen had a very rapid, black and white flashing. I was able to fix it by installing a later version.
Copy link to clipboard
Copied
@M2493821223ne enable this option in preferences and restart Photoshop
Copy link to clipboard
Copied
Witam
Pracuję obecnie na Ps 24,2,1
Dziś zaktualizowałem do 25,,, i pojawił się problem.
Program sie uruchamia ale po otwarciu jakiegoś projektu na ekranie mam stroboskop.
Czy ktoś wie o co chodzi?
Pozdrawiam
Copy link to clipboard
Copied
open photoshop preferences>technology preview>check "disable native canvas"
restart photosh
in the future, to find the best place to post your message, use the list here, https://community.adobe.com/
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.
<moved from cc desktop bugs>
Copy link to clipboard
Copied
Bardzo dziękuję sprubuję to zastosować.
Copy link to clipboard
Copied
Hello Experts
Tegnap frissítettem a Photoshopot v24.3-ra, azóta bármit megnyitok, a fájlból semmi nem látszik a munkaterületen, csak feketén-fehéren villog. Ha mozgatom az egeret, gyorsabban villog. Hogyan lehet ezt a hibát kijavítani?
Köszönöm
Copy link to clipboard
Copied
@Pozsa Jozsef enable this option in preferences and restart Photoshop
Copy link to clipboard
Copied
Thanks, it works 🙂
Copy link to clipboard
Copied
Bonjour
Depuis ce matin lorsque j'ouvre photoshop avec une photo mon ecran "espace de travail ou se trouve la photo" clignote en noir et blanc non stop la photo ne s'intalle pas !!! mon gpu est à jour !!!
que faire ? merci de votre aide
bien cordialement, Jean-Claude
Copy link to clipboard
Copied
@J2C enable this option in preferences and restart Photoshop
Copy link to clipboard
Copied
Merhaba,
Son surum PS kullanıyorum. jpg uzantılı dosya yukledimimde dosya acılmıyor, beyaz bir ekran yanıp sonuyor ?
Copy link to clipboard
Copied
open photoshop>edit>preferences>technology preview>check "disable native canvas" restart photoshop
in the future, to find the best place to post your message, use the list here, https://community.adobe.com/
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.
<moved from using the community>
Copy link to clipboard
Copied
Hallo, die neuste Version Update von Photoshop funktioniert bei mir nicht, beim öffnen einern Datei erscheint nur eine blitzende weiße Fläche. Wennn ich die Vorgängerversion installiere funktioniert es wieder. Wenn ich das aktuelle Update wiederhole tritt der gleiche Fehler auf.
Copy link to clipboard
Copied
@Deleted User enable this option in preferences and restart Photoshop
Copy link to clipboard
Copied
Adobe Photoshopumda yeni veya herhangi bir dosyayı açmak istediğime dosya beyaz siyah ekran şeklinde pır pır yapıyor ve hiçbir görüntü gelmiyor.
Copy link to clipboard
Copied
@Goxu enable this option in preferences and restart Photoshop
Copy link to clipboard
Copied
Uploaded jpeg.file will not open in Photoshop 2023 version 243 on my HP Pavillion 15 Notebook PC, Windows 10 Home. Only gets a greyish flashing/blinking, quite disturbing.
First time in almost twenty years I have this problem and do not have any idea how to solve this.
Grateful if you have a solution...