P: Photoshop 24.3 Strobes in Black and White when Opening files

[kathyv29656185]

when attempting to open a photo in Photoshop on my HP Laptop, details below, the photo appears in the layers tab bottom right, but not in the workspace /desktop: It is a constant Black / White strobe. The desktop /workspace flashes Black and white

.
Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz
Installed RAM 16.0 GB (15.9 GB usable)

System type 64-bit operating system, x64-based processor

Edition Windows 10 Pro
Version 21H2
Installed on ‎24/‎03/‎2021
OS build 19044.2604
Experience Windows Feature Experience Pack 120.2212.4190.0

[Bojan Živković]

Try with Edit > Preferences > Technology Previews > Deactivate Native Canvas the restart Photoshop.

[ayrám65926256]

HEY, THANK YOU SO MUCH.
NOW I SEE YOUR REPLY AND THANK YOU VERY MUCH. IT LOOKS LIKE MY PHOTOSHOP IS GOING BACK TO NORMAL.
THANKS KISSES

[Lizh5618]

I accidentally broke our chat session, but followed your last advice about enabling the older graphic driver and everything worked when I restarted photoshop.  Thank  you so much for your help!

Elizabeth Harris

[Danial29283290kxw7]

Thanks very helpful you save my life 

[carriep31168195]

Since the newest update, everytime I try to open a view and file, the screen blinks like a strobe light!! I have uninstalled the program and reinstalled and still the same issue. HELP!

[davescm]

Go to Preferences >Technology Previews and check 'Disable Native Canvas'. Then close and restart Photoshop.

Dave

[lilfireboy87]

Thanks @davescm this worked for me 

[carriep31168195]

thanks that fixed it!!

[juttaw79941763]

Thank you very much, your answer has also helped me with this problem. Now Photoshop works normally again.

[Martial24526147mm6q]

Bonjour,

Je veux ouvrir une photo sur PS et celle-ci se charge mais rien ne s'affiche. Le dossier est blanc et clignotte sans jamais voir le contenu de la photo !! quelqu'un a t-il une idée de ce qui se passe ?

merci à vous

[Ranjisha Sengupta]

Hi @Martial24526147mm6q 

Thanks for your patience.

Please Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop.

Does the problem still occur? 

We have investigated the error, and it has also been found reproducible on our end. This is acknowledged, and currently, workarounds to this are available in this discussion: https://community.adobe.com/t5/photoshop-ecosystem-discussions/p-photoshop-strobes-black-and-white-w...

Best,

Ranjisha

[sunilk75191584]

Hi,
After the upgrade to V24.3 when I try to open a file I get a horrible flashing repeatedly black/white screen. The file never shows up.

[Ged_Traynor]

@sunilk75191584 go to Edit > Preferences > Technology Previews and enable this option, then restart Photoshop

[sunilk75191584]

@Ged_Traynor 
Thanks, it's working.

[Ged_Traynor]

You're welcome 🙂

[KKramer49]

It's been a few weeks since I have worked on photos in Lr on this laptop PC.  I tried to export one and when I export I call for Photoshop to add a border.  Very routine and I've done it for years.  But this time, when Ps tried to open the image after it had been exported, the screen went black, and then started flashing black white black white black white like a strobe light.  The speed varied.  Ultimately I closed the image and selected an older image to which I had done the same export routine:  Export, have Ps open automatically, add a border, close and save.  But with the older image among the grid of Recently Worked On, the same think happened.  I went to my Creative Cloud, and it tells me that my version 24.3.0 is up-to-date.  Any ideas what is happening?

[Peru Bob]

Preferences > Technology Previews > Deactivate Native Canvas

[KKramer49]

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I found another article and it advised selecting something like "Use Old GPU (pre-2016).  I did that and it worked.  I hate to further fix something if after my first step it ain't broke.

Should I, in addition, still Deactivate Native Canvas?

[PECourtejoie]

No, if it works with the old GPU (2016) code, you are all set!

[alicehotdog]

Hi, when I attempt to open an old photo or create a new image on clipboard the screen flashes in a blinding white strobe like manner. It's impossible to see or do anything.  Can anyone help?  Cheers, Alice

[kglad]

open photoshop>edit>preferences>technology preview>check "disable native canvas"

then restart photoshop

<moved from enterprise&teams>

[kglad]

@alicehotdog 

open photoshop>edit>preferences>technology preview>check "disable native canvas"

then restart photoshop

[Angelica Campos]

Hello!

For some reason, I haven't been able to open my RAF. Every time I try the screen starts flickering in black and white. After that, it just happens with any file (JPG, DNG, RAF)

Does anyone know the reason?

Thank you all!

[Bojan Živković]

Try to check Preferences > Technology Previews > Deactivate Native Canvas. If thats not enough check Older GPU mode (pre 2016). Always restart Photoshop.

[barrys13891719]

I have issues with creating new files or opening existing files because I get only a very flashing white background. I have reinstalled my build with the latest one and I can't make this work. Could anyone please help with any info? Really appreciated!