P: Photoshop 24.3 Strobes in Black and White when Opening files

[kathyv29656185]

when attempting to open a photo in Photoshop on my HP Laptop, details below, the photo appears in the layers tab bottom right, but not in the workspace /desktop: It is a constant Black / White strobe. The desktop /workspace flashes Black and white

.
Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz
Installed RAM 16.0 GB (15.9 GB usable)

System type 64-bit operating system, x64-based processor

Edition Windows 10 Pro
Version 21H2
Installed on ‎24/‎03/‎2021
OS build 19044.2604
Experience Windows Feature Experience Pack 120.2212.4190.0

[Bruce29049267gu7s]

Excellent and easy! And #2 in my Google search for an answer, so well done.

[kglad]

@Bruce29049267gu7s 

ps v24.3 should solve the problem, too.

[jose mariano2905957028fs]

I was about to kick my monitor when I read Kevin's answer, worked like a charm!! I have a Geforce GTX 770. Thanks!!

[Adamekontour]

Same problem after update yesterday

[Adamekontour]

After downgrade to v. 24.2.1 it works again

[kglad]

@Adamekontour 

or you could follow @Kevin Stohlmeyer's suggestion with v 24.3 which has worked for several people.

[Jouni222975777weu]

Hey. when I import the image from the raw converter to photoshop, the screen flashes in black and white. The problem started after the latest software update. Hi. Jouni

[CharlesNML]

I just had that and Axel Matt suggested:

Goto "Preferences">"Technology Previews" and then enable "Deactivate Native Canvas".

Then restart Photoshop.

It worked for me.

[kglad]

@CharlesNML 

exactly.  (at first, we were instructing users to change two settings.  now we know only one setting, deactivate native canvas, is sufficient to stop the flashing/strobe effect.)

[Vlada.cr]

Preferences > Technology Previews > "Deactivate Native Canvas.

[Renan29031212x3xx]

Fiz atualização do photoshop e a tela fica piscando diretamente. Dessa forma não permite a utilização do programa. O que devo fazer?

[kglad]

open photoshop preferences>technology preview>check "disable native canvas"

restart photoshop

===================================

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<moved from using the community bugs>

[Flavia29083369sky4]

Excellent!! It worked for me!

[kglad]

glad to hear that!

[lothareglin]

Seit dem neuesten Update, kann ich keine Dateien bearbeiten, z.B DNG wird nicht erkannt. Auch andere Formate gehen nicht mehr zu öffnen die ich auf meinen Festplatten gespeichert habe.
Am Samstag gfunktionierte Alles ohne Probleme. Kann man keine Fotos mehr speichern wie bisher, speichern in der Cloud oder auf dem PC?

[kglad]

<moved from cc services>

[lothareglin]

Danke für die Antworten.
Habe native canvas deaktivert, geht trotzdem nicht.

Vielleicht liegt das eventuell an der Grafikkarte? Intel (R) HD Graphics 4600.
Am Samstag hat aber alles funktioniert. ???
Ich habe den PS auch nochmal neu installiert. Habe nur Flashes auf meinem Bildschirm.

[kglad]

@lothareglin 

after deactivating, did you restart ps?

if yes, and the problem persisted, update your graphic card drivers.

[lothareglin]

Hallo Miteinander. Ich bin überglücklich das mit dem native canvas hat doch funktioniert.
1000 Mal Danke.
Liebe Grüße
Lothar

[czarekg]

With the new update, after the start Photoshop and start whatever (create new image or open an old to edit), window blinking black and white. Nothing helps...uninstalled and reinstalled Photoshop, restarted my pc...nothing...

See attached file.

Any advice?

Czarek

[Eliana29092812vsj9]

This worked for me: 
Edit > Preferences > Technology preview, you will find an option labeled as "Deactivate native canvas", check mark it
I hope this help

[czarekg]

Thanks a lot! Problem resolved.

Czarek

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<cc desktop bugs>

[Lumigraphics]

https://community.adobe.com/t5/photoshop-ecosystem-discussions/p-photoshop-strobes-black-and-white-w...

[Brooke_Meyer]

Auto Updated to v24.3, white flashing screen on two win11 PC's, both with GeForce GT 730 GPU & 4GBVRAM. Checked  "Deactivate Native Canvas" on Technology Preview and that fixed both. Also downloaded & installed NVIDIA Beta Driver that was supposed to fix security issues. So now, not only does PS> Help> GPU Compatibility say I'm compatible, the red warning about outdated drivers is gone.  Yep, I know it's an old graphics card but I stopped active business last fall (old guy).  As long as they work, I'll keep the upgrade money in my pocket.