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199

P: Photoshop 24.3 Strobes in Black and White when Opening files

New Here ,
Mar 13, 2023 Mar 13, 2023

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when attempting to open a photo in Photoshop on my HP Laptop, details below, the photo appears in the layers tab bottom right, but not in the workspace /desktop: It is a constant Black / White strobe. The desktop /workspace flashes Black and white

.
Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz
Installed RAM 16.0 GB (15.9 GB usable)

System type 64-bit operating system, x64-based processor

Edition Windows 10 Pro
Version 21H2
Installed on ‎24/‎03/‎2021
OS build 19044.2604
Experience Windows Feature Experience Pack 120.2212.4190.0

TOPICS
macOS , Windows

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correct answers 1 Correct answer

Adobe Employee , Mar 22, 2023 Mar 22, 2023

Hi All,

 

Apologies for the flashing/strobing you're experiencing when opening files, this tends to affect older graphics cards (GPU) that don't support all of the aspects of DirectX 12.

 

For Windows:

  1. Update Photoshop to version 24.5 or later
  2. Enable the Older GPU Mode option in Preferences > Technology Previews > “Use Older GPU Mode (pre 2016)"
  3. Check if there's a GPU driver update available and update if so

 

For macOS:

  1. Update Photoshop to version 24.5 or later
  2. Update to a newer or latest ma
...

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correct answers 1 Pinned Reply

Adobe Employee , Mar 30, 2023 Mar 30, 2023

We would like to find out if there are any of you on Windows for whom:

 

A. Use Older GPU Mode is Checked, and

B. Deactivate Native canvas is Unchecked, and

C. are still experiencing this strobing issue with a GPU that supports DirectX 12?

 

If so, could you please provide Photoshop's Help > System Info dialog text in this thread?

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replies 1249 Replies 1249
Community Beginner ,
May 14, 2023 May 14, 2023

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Oh, right! Thanks for the support Jane

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New Here ,
May 15, 2023 May 15, 2023

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Con la nueva actualizacion 2023 al abrr una imagen la pantalla se pone en blanco y parpadea y no puedo hacer nada. 

 

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Community Expert ,
May 15, 2023 May 15, 2023

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In photoshop go to Edit>Preferences>Technology Previews, check Disable Native Canvas and restart photoshop

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New Here ,
May 13, 2023 May 13, 2023

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After opening Photoshop, the worksheet flashes in black and white and never stops. I have to close the program, I deleted the application and reinstalled it, but it still did not improve.

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Community Expert ,
May 13, 2023 May 13, 2023

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Go to Preferences > Technology Previews and check "Older GPU mode".

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LEGEND ,
May 13, 2023 May 13, 2023

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Try enabling "Deactivate Native Canvas" in General Preferences and restarting Photoshop; better?

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Expert ,
May 14, 2023 May 14, 2023

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As I understood, "older GPU mode" is the official recommendation, as a less dramatic measure that should still work for this.

 

"Deactivate native canvas" reverts the whole GPU operation back to now unsupported OpenGL APIs, instead of DirectX/Metal. The "deactivate" option will eventually be removed altogether, once the migration is complete.

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New Here ,
May 13, 2023 May 13, 2023

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Hi, the latest photoshop update (release 24.4.1) is giving me problems. As soon as i create a new file it starts flashing. I also made a screen record (.webm) visible at the following link:

 

https://drive.google.com/file/d/1rXtQZYQ77RfqYNuurtubCil-jJDeJRfg/view?usp=share_link

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New Here ,
May 13, 2023 May 13, 2023

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The only solution is to uninstall the update in Creative Clode

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Community Expert ,
May 13, 2023 May 13, 2023

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In photoshop go to Edit>Preferences>Technology Previews, check Disable Native Canvas and restart photoshop.

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New Here ,
May 13, 2023 May 13, 2023

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Thak you very much!

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New Here ,
May 12, 2023 May 12, 2023

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Hi
Since I upgraded the software every file I open does not open. I only get a white flashing page

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Community Expert ,
May 12, 2023 May 12, 2023

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In photoshop go to Edit>Preferences>Technology Previews, check Disable Native Canvas and restart photoshop.

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New Here ,
May 17, 2023 May 17, 2023

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None of these suggestions helped get rid of the problem.  Tried all suggestions in Technology Previews. Also tried updating my drivers.

 

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New Here ,
May 17, 2023 May 17, 2023

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Adobe Photoshop Version: 24.4.1 20230418.r.449 53a6c60 x64
Number of Launches: 63
Operating System: Windows 10 64-bit
Version: 10 10.0.19045.2965
System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2794 MHz
Built-in memory: 16300 MB
Free memory: 10438 MB
Memory available to Photoshop: 12016 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 6.23.1
SAM SDK Version: 3.6.4
ACP.local Status:
- SDK Version: 3.0.1.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.5.0.24
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.0
Content Credential Helper Version: 0.5.3
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 4.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
D3D12Warp renderer: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce GTX 880M
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 8,550 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe" -baseTimeMS=1783861 -comment=Photoshop Version: Adobe Photoshop 24.4.1 20230418.r.449 53a6c60 x64

[1611 ms]
Start sniffer 2023-05-17 14:27:57
# Photoshop Version: Adobe Photoshop 24.4.1 20230418.r.449 53a6c60 x64
C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe -baseTimeMS=1783861 -comment=Photoshop Version: Adobe Photoshop 24.4.1 20230418.r.449 53a6c60 x64

{236 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,536, 864)
Dimensions: (1,536 864)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Intel(R) HD Graphics 4600 index=0)

# devices: 2
Device 0
Name: Intel(R) HD Graphics 4600
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 2,264 MB
VRAM: 117 MB
Dedicated System RAM: 0 MB
Shared System RAM: 2,147 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Model: INTEL_HD_4600
Driver date: 2016-09-29 000000.000000-000
Driver age: 80 months
Driver version: 20.19.15.4531
Supports UMA: SUPPORTED
D3D-ID: 1046

Device 1
Name: NVIDIA GeForce GTX 880M
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,550 MB
VRAM: 8,550 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,546 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2017-05-01 000000.000000-000
Driver age: 72 months
Driver version: 22.21.13.8205
Supports UMA: UNSUPPORTED
D3D-ID: 4504
End platform native
{979 ms}

{979 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,536, 864)
Dimensions: (1,536 864)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Intel(R) HD Graphics 4600 index=0)

# devices: 1
Device 0
Name: Intel(R) HD Graphics 4600
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 2,264 MB
VRAM: 117 MB
Dedicated System RAM: 0 MB
Shared System RAM: 2,147 MB
API version: 4.3 (4.3.0 - Build 20.19.15.4531)
Device version: 4.3 (4.3.0 - Build 20.19.15.4531)
Vendor name: INTEL
Model: INTEL_HD_4600
Driver date: 2016-09-29 000000.000000-000
Driver age: 80 months
Driver version: 20.19.15.4531
GLSL version: 4.30 (4.30 - Build 20.19.15.4531)
End platform OpenGL
{1003 ms}

{1003 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: Intel(R) HD Graphics 4600
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 1,708 MB
VRAM: 1,708 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 )
Device version: 1.2 (OpenCL 1.2 )
Vendor name: INTEL
Model: INTEL_HD_4600
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 18 GB / s
Compute score: 190.905
Device name string: Intel(R) HD Graphics 4600
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL
Platform vendor string: Intel(R) Corporation

Device 1
Name: GeForce GTX 880M
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,589 MB
VRAM: 8,589 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 CUDA 8.0.0)
Device version: 1.2 (OpenCL 1.2 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 114 GB / s
Compute score: 791.548
Device name string: GeForce GTX 880M
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{1530 ms}

Exit code kExitNormal
End sniffer 2023-05-17 14:27:58
[kStatusNormal, kExitNormal]

[1647 ms]
Finish RunAllAPIs

[3295 ms]
Start GetSnifferResult

[3295 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96040429630560790260
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): off
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2023\
Temporary file path: C:\Users\thea\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 231.6G, 28.1G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\

Installed components:
ACE.dll ACE 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library dfba77e
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2023/01/28-17:08:16 79.4c0bb7e 79.4c0bb7e
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.b4ac713 79.b4ac713
AdobeXMP.dll Adobe XMP Core 2023/02/09-06:26:14 79.c0204b2 79.c0204b2
AdobeXMPFiles.dll Adobe XMP Files 2023/02/09-06:26:14 79.c0204b2 79.c0204b2
AdobeXMPScript.dll Adobe XMP Script 2023/02/09-06:26:14 79.c0204b2 79.c0204b2
AGM.dll AGM 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2023/02/18-12:18:34 79.78f7814 79.78f7814
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2023 27.1.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
AXE8SharedExpat.dll AXE8SharedExpat 2022/12/13-13:20:11 79.002995e 79.002995e
AXEDOMCore.dll AXEDOMCore 2022/12/13-13:20:11 79.002995e 79.002995e
BIB.dll BIB 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
BIBUtils.dll BIBUtils 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
CRClient.dll Adobe Crash Reporter Client DLL 4.8.0.6
DirectML.dll DirectML Redistributable Library 1.9.1+220902-1323.1.dml-1.9.d6f03b3
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvaaudiodsp.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.0.1-3-e8edf70
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv71.dll International Components for Unicode Build 14.0.04ee3a5
icuin71.dll International Components for Unicode Build 14.0.04ee3a5
icuuc71.dll International Components for Unicode Build 14.0.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2023/02/06-19:10:37 79.02b25b1 79.02b25b1
libeay32.dll The OpenSSL Toolkit 1.0.2zf
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.13.20221021.1.b353e0b
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2023/02/16-16:16:44 79.52a7d42 79.52a7d42
onnxruntime.dll Microsoft® Windows® Operating System 1.13.20221021.1.b353e0b
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2023 24.4
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2023 24.4
PSViews.dll Adobe Photoshop 2023 24.4
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zf
SVGRE.dll SVGRE 79.099073f 79.099073f
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.5.1.73e2151 17.5.1.73e2151
Unified Extensibility Platform uxp-7.0.1-3-e8edf70
UPIC 2.6.0


Required plugins:

Accented Edges 24.4 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 24.4 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 24.4 - from the file “Filter Gallery.8bf”
Average 24.4 - from the file “Average.8bf”
Bas Relief 24.4 - from the file “Filter Gallery.8bf”
BMP 24.4 - from the file “Standard MultiPlugin.8bf”
Camera Raw 15.3.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 15.3.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 24.4 - from the file “Filter Gallery.8bf”
Charcoal 24.4 - from the file “Filter Gallery.8bf”
Chrome 24.4 - from the file “Filter Gallery.8bf”
Cineon 24.4 - from the file “Cineon.8bi”
Clouds 24.4 - from the file “Clouds.8bf”
Color Halftone 24.4 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 24.4 - from the file “Filter Gallery.8bf”
Conté Crayon 24.4 - from the file “Filter Gallery.8bf”
Craquelure 24.4 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 24.4 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 24.4 - from the file “Standard MultiPlugin.8bf”
Crosshatch 24.4 - from the file “Filter Gallery.8bf”
Crystallize 24.4 - from the file “Standard MultiPlugin.8bf”
Cutout 24.4 - from the file “Filter Gallery.8bf”
Dark Strokes 24.4 - from the file “Filter Gallery.8bf”
De-Interlace 24.4 - from the file “Standard MultiPlugin.8bf”
Dicom 24.4 - from the file “Dicom.8bi”
Difference Clouds 24.4 - from the file “Clouds.8bf”
Diffuse Glow 24.4 - from the file “Filter Gallery.8bf”
Displace 24.4 - from the file “Standard MultiPlugin.8bf”
Dry Brush 24.4 - from the file “Filter Gallery.8bf”
Entropy 24.4 - from the file “statistics.8ba”
Export Color Lookup Tables 24.4 - from the file “Export3DLUT.8be”
Extrude 24.4 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 24.4 - from the file “FastCore.8bx”
Fibers 24.4 - from the file “Standard MultiPlugin.8bf”
Film Grain 24.4 - from the file “Filter Gallery.8bf”
Filter Gallery 24.4 - from the file “Filter Gallery.8bf”
Fresco 24.4 - from the file “Filter Gallery.8bf”
Glass 24.4 - from the file “Filter Gallery.8bf”
Glowing Edges 24.4 - from the file “Filter Gallery.8bf”
Grain 24.4 - from the file “Filter Gallery.8bf”
Graphic Pen 24.4 - from the file “Filter Gallery.8bf”
Halftone Pattern 24.4 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 24.4 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 24.4 - from the file “HDRMergeUI.8bf”
HSB/HSL 24.4 - from the file “Standard MultiPlugin.8bf”
IFF Format 24.4 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 24.4 - from the file “Filter Gallery.8bf”
JPEG 2000 24.4 - from the file “JPEG2000.8bi”
Kurtosis 24.4 - from the file “statistics.8ba”
Lens Blur 24.4 - from the file “Lens Blur.8bf”
Lens Correction 24.4 - from the file “Lens Correction.8bf”
Lens Flare 24.4 - from the file “Standard MultiPlugin.8bf”
Liquify 24.4 - from the file “Liquify.8bf”
Matlab Operation 24.4 - from the file “ChannelPort.8bf”
Maximum 24.4 - from the file “statistics.8ba”
Mean 24.4 - from the file “statistics.8ba”
Measurement Core 24.4 - from the file “MeasurementCore.8me”
Median 24.4 - from the file “statistics.8ba”
Mezzotint 24.4 - from the file “Standard MultiPlugin.8bf”
Minimum 24.4 - from the file “statistics.8ba”
MMXCore Routines 24.4 - from the file “MMXCore.8bx”
Mosaic Tiles 24.4 - from the file “Filter Gallery.8bf”
Multiprocessor Support 24.4 - from the file “MultiProcessor Support.8bx”
Neon Glow 24.4 - from the file “Filter Gallery.8bf”
Note Paper 24.4 - from the file “Filter Gallery.8bf”
NTSC Colors 24.4 - from the file “NTSC Colors.8bf”
Ocean Ripple 24.4 - from the file “Filter Gallery.8bf”
OpenEXR 24.4 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 24.4 - from the file “Filter Gallery.8bf”
Palette Knife 24.4 - from the file “Filter Gallery.8bf”
Patchwork 24.4 - from the file “Filter Gallery.8bf”
Paths to Illustrator 24.4 - from the file “Standard MultiPlugin.8bf”
PCX 24.4 - from the file “PCX.8bi”
Photocopy 24.4 - from the file “Filter Gallery.8bf”
Picture Package Filter 24.4 - from the file “ChannelPort.8bf”
Pinch 24.4 - from the file “Standard MultiPlugin.8bf”
Pixar 24.4 - from the file “Pixar.8bi”
Plaster 24.4 - from the file “Filter Gallery.8bf”
Plastic Wrap 24.4 - from the file “Filter Gallery.8bf”
Pointillize 24.4 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 24.4 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 24.4 - from the file “PBM.8bi”
Poster Edges 24.4 - from the file “Filter Gallery.8bf”
Radial Blur 24.4 - from the file “Standard MultiPlugin.8bf”
Radiance 24.4 - from the file “Radiance.8bi”
Range 24.4 - from the file “statistics.8ba”
Render Color Lookup Grid 24.4 - from the file “Export3DLUT.8be”
Reticulation 24.4 - from the file “Filter Gallery.8bf”
Ripple 24.4 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 24.4 - from the file “Filter Gallery.8bf”
Save for Web 24.4 - from the file “Save for Web.8be”
ScriptingSupport 24.4 - from the file “ScriptingSupport.8li”
Shear 24.4 - from the file “Standard MultiPlugin.8bf”
Skewness 24.4 - from the file “statistics.8ba”
Smart Blur 24.4 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 24.4 - from the file “Filter Gallery.8bf”
Solarize 24.4 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 24.4 - from the file “Filter Gallery.8bf”
Spherize 24.4 - from the file “Standard MultiPlugin.8bf”
Sponge 24.4 - from the file “Filter Gallery.8bf”
Sprayed Strokes 24.4 - from the file “Filter Gallery.8bf”
Stained Glass 24.4 - from the file “Filter Gallery.8bf”
Stamp 24.4 - from the file “Filter Gallery.8bf”
Standard Deviation 24.4 - from the file “statistics.8ba”
Substance NO VERSION - from the file “MaterialFilter.8bf”
Sumi-e 24.4 - from the file “Filter Gallery.8bf”
Summation 24.4 - from the file “statistics.8ba”
Targa 24.4 - from the file “Standard MultiPlugin.8bf”
Texturizer 24.4 - from the file “Filter Gallery.8bf”
Tiles 24.4 - from the file “Standard MultiPlugin.8bf”
Torn Edges 24.4 - from the file “Filter Gallery.8bf”
Twirl 24.4 - from the file “Standard MultiPlugin.8bf”
Underpainting 24.4 - from the file “Filter Gallery.8bf”
Vanishing Point 24.4 - from the file “VanishingPoint.8bf”
Variance 24.4 - from the file “statistics.8ba”
Water Paper 24.4 - from the file “Filter Gallery.8bf”
Watercolor 24.4 - from the file “Filter Gallery.8bf”
Wave 24.4 - from the file “Standard MultiPlugin.8bf”
WIA Support 24.4 - from the file “WIASupport.8li”
Wind 24.4 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 24.4 - from the file “WBMP.8bi”
ZigZag 24.4 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 6.6.0.46 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-6.6.0\"
CDO: 1.138.1
CmdN: 1.18.5
CDP: 1.162.1
Projects: 1.7.0
Loaded at: 194 ms - launch time impact: 76 ms
ccx-timeline (Prepared) 3.1.4.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required Folder"
Loaded at: 8253 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 24.10.0.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 202 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder"
Loaded at: 207 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.37.3.0 - from the file "Required Folder"
Loaded at: 6817 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 3.23.28.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Substance 3D (Prepared) 0.1.6.0 - from the file "Required Folder"
Adjustments Panels (Prepared) 1.12.33.0 - from the file "Required Folder"
Photoshop UXP Export-As (Prepared) 5.8.23.0 - from the file "Required Folder"
Photoshop Facepile (Loaded) 1.2.1.0 - from the file "Required Folder"
Loaded at: 8255 ms - launch time impact: 0 ms
Photoshop In App Messaging (Loaded) 3.6.10.0 - from the file "Required Folder"
Loaded at: 8258 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 6820 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 6823 ms - launch time impact: 0 ms
Discover Panel (Loaded) 3.4.0.32 - from the file "Required Folder"
Loaded at: 8262 ms - launch time impact: 36 ms
Neural Filters (Registered) 1.15.0.95 - from the file "Required Folder"
Scan time: 0 ms - entries: 43

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\extensions\capture\capture.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\extensions\stock-panel-licensing\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\manager.html”

Installed TWAIN devices: NONE

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Community Expert ,
May 18, 2023 May 18, 2023

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@thea29896757o1b3 - your graphics cards do not meet current minimum standards for Photoshop.

Your Intel HD 4600 is not DirectX12 (feature level 12) compatible and clocks in at 460 ops/sec. The recommended minimum speed is 2,000.

The GTX 880M is also not DirectX12 compatible and is less than 900 ops/sec and does not have enough VRAM.

 

You also only have 28 GB of free disk space for your Scratch Disk. Photoshop can utilize up to 20 GB on startup leaving you with no resources to work with. You should have at least 50 GB if not more for working in Photoshop.

 

You will not be able to effectively run current Photoshop builds with these graphics cards and available disk space.

 

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New Here ,
May 19, 2023 May 19, 2023

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@Pete.Green will it be fixed in next updates (e.g. for Nvidia Quadro M1000M)? 

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Community Expert ,
May 19, 2023 May 19, 2023

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@Games29870068fqtf "I couldn't find any specific information about Photoshop version 24.3 strobing in black and white when opening files. " - you are replying on a thread that gives explicit details and a solution to resolve.

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Community Beginner ,
May 19, 2023 May 19, 2023

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Olá, estou com um problema no photoshop que gera quadrados brancos ao trabalhar com imagens dentro de uma prancheta. Esses pixels brancos aparecem ao transformar camadas, mover camadas ou usar pincel. Em alguns momentos também ocorreu que a imagem está corrompida. Quando a imagem corrompe dentro do photoshop descobri como escapar do erro. Preciso voltar em um processo (ctrl + z) e converter a imagem em um smartobject, fazendo esse processo consigo transformar a imagem sem que ela seja corrompida.
Isso aconteceu em dois computadores diferentes, um com processador Ryzen 9 de 64 GB, com SSD M.2 e placa de vídeo Raedeon RX5600 XT, e outro com processador Xeon de 44 GB, também com SSD M.2, sem placa de vídeo , ambos os computadores com Windows 10 operacional.
Também tenho problemas com alguns vídeos dentro do After Effects, em alguns casos há falhas na tela dos vídeos.
Já tentei tirar a memória ram e trabalhar só com pendrive, trabalhando direto dentro de um HD externo, tirando a placa de vídeo.
Mas, infelizmente, nada foi possível para corrigir esse erro.
Em anexo print e vídeo do bug.
Não encontro nada parecido na internet e só posso pedir ajuda na comunidade.
Muito obrigado antecipadamente.

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New Here ,
May 19, 2023 May 19, 2023

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Had the same issue, fixed with GPU mode.

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New Here ,
May 21, 2023 May 21, 2023

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Checking "Older GPU Mode" fixed the strobing.... However!

The entire program is dramatically slower now. Sad to see you're not supporting older devices. After being loyal to Photoshop since 2010 I will finally have to look for a new graphics editor. 

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Community Expert ,
May 21, 2023 May 21, 2023

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@Annie22056022jut9 wrote:

The entire program is dramatically slower now.

 

 

Several folks have reported slower performance when checking "older GPU mode". Many with older GPUs have had better success with doing this instead:

Preferences > Technology Previews > Enable "Deactivate Native Canvas" > Restart Photoshop

 

Jane

 

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New Here ,
May 22, 2023 May 22, 2023

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instalo photosop y cuando inserto la inagem la pantalla se pone blanca y parpadeo. probe a instalar una versión anterior y también me pasa lo mismo. ¿qué hago?

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Community Expert ,
May 22, 2023 May 22, 2023

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@Elisa29995820fb2q go to Edit > Preferences > Technology Previews and enable this option, then restart Photoshop

2023-03-25 10_03_30-Preferences.png

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New Here ,
May 22, 2023 May 22, 2023

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muchisimas gracias, funciono. 

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