P: Photoshop 24.3 Strobes in Black and White when Opening files

[kathyv29656185]

when attempting to open a photo in Photoshop on my HP Laptop, details below, the photo appears in the layers tab bottom right, but not in the workspace /desktop: It is a constant Black / White strobe. The desktop /workspace flashes Black and white

.
Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz
Installed RAM 16.0 GB (15.9 GB usable)

System type 64-bit operating system, x64-based processor

Edition Windows 10 Pro
Version 21H2
Installed on ‎24/‎03/‎2021
OS build 19044.2604
Experience Windows Feature Experience Pack 120.2212.4190.0

[Trevor.Dennis]

Bugger.  Now you have told him the secret, you are going to have to 'eliminate' him with extreme prejudice. 😉

[Sheldon29684192sboc]

Do not see Technology Previews after Preferences >...

[jane-e]

@Sheldon29684192sboc 

Please show a screenshot of your Preferences panel. Also: what is your exact version of Photoshop?

Jane

[Sheldon29684192sboc]

My apology I did find the preference and all is good.

Thank you,

Sheldon

[Trevor.Dennis]

[Sheldon29684192sboc]

Thank you so much.

Sheldon

[joep8585465]

Wer kann hier weiterhelfen. Sämtliche Update von PS > 24.2.1 führen auf meiner Seite zu einem Fehlverhalten von Photoshop. Ich kann keine Bilder öffnen. Sobald ein Bild importiert/geöffnet werden soll, flimmert die ganze Bearbeitungsfläche. Installiere ich wieder die Version 24.2.1 kann ich wie gewohnt arbeiten. Mit den neuen Versionen ist dies leider nicht möglich. Gemäss Systemüberprüfung von Adobe ist aber anscheinend alles in Ordnung. Was läuft hier falsch???

[kglad]

open photoshop>edit>preferences>technology preview>check "disable native canvas"

then restart photoshop

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<moved from using the community>

[joep8585465]

Many thanks for the quick and corrective adjustment. now everything works perfectly again. Thanks a lot

[kglad]

you're Welcome!

[Regina275015956g3d]

Perfekt, das hat auch mir sehr geholfen.

[vero solutionsv22719523]

When I try to open a file with my Photoshop v24.3 updated 2 days ago it starts flickering and the application is unuable. I've Windows 10 Pro 64 bit with NVIDIA. I can't speak with the support because I don't find any phone number to call. Is there anyone that has the same problem and maybe resolved it? I guess it is the update. Before it, things were ok and I could work properly.

Thank you

[Ged_Traynor]

@vero solutionsv22719523 go to Edit > Preferences > Technology Previews and enable this option, then restart Photoshop

[vero solutionsv22719523]

Hi Ged,

Thanks a lot for your answer. I followed your instructions and the problem is now solved.

[Ged_Traynor]

@vero solutionsv22719523 your welcome

[Shastajak17]

Thank you so much Ged, you've saved me a lot of time and anxiety!  I followed your intructions and I can now use PS again 🙂

[Ged_Traynor]

@Shastajak17 you're welcome too 🙂

[Laura Kong]

Hi Gred, 

I had the same issue but your solution helped me out! It works, I can finally use my Photoshop again, Tysm!

[michelle296091453u9a]

Thank you so much! I was so stressed

[denisragnus]

Thank you! Finally something that worked!
Shame on you Adobe, for not being able to give a simples fix like this for an issue (that you shouldn't even have).
Shame. On. You.

[jane-e]

Shame on you Adobe,

By @denisragnus

The flickering issue only affects computers with older GPUs. Adobe offers a checkbox to deactivate the Native Canvas, but the other solution is to update your GPU to one that supports DirectX 12 (Microsoft).

Jane

[aassaas]

In my case the Deactivating Native Canvas didn't work. The solution for me was to check the "Older GPU mode" (and realize I must to get me a new one soon!)

 

[Dulcee297132119o6n]

HOLA MI PHOTOSHOP DESDE QUE SE ACTUALIZO A LA ULTIMA VERSION NO ANDA, TITILA Y NO PUEDO HACER NADA, NI CON UN ARCHIVO YA ARMADO NI TAMPOCO CUANDO ABRO UN ARCHIVO NUEVO DESDE CERO.. NO SE QUE HACER, YA LO DESINSTALE Y VOLVI A INSTALAR Y SIGUE HACIENDO LO MISMO.

[TheDigitalDog]

Try enabling "Deactivate Native Canvas" in General Preferences and restarting Photoshop; better?

[Dulcee297132119o6n]

GRACIAS! FUNCIONO! 🙂