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when attempting to open a photo in Photoshop on my HP Laptop, details below, the photo appears in the layers tab bottom right, but not in the workspace /desktop: It is a constant Black / White strobe. The desktop /workspace flashes Black and white
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Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz
Installed RAM 16.0 GB (15.9 GB usable)
System type 64-bit operating system, x64-based processor
Edition Windows 10 Pro
Version 21H2
Installed on ‎24/‎03/‎2021
OS build 19044.2604
Experience Windows Feature Experience Pack 120.2212.4190.0
Hi All,
Apologies for the flashing/strobing you're experiencing when opening files, this tends to affect older graphics cards (GPU) that don't support all of the aspects of DirectX 12.
For Windows:
For macOS:
We would like to find out if there are any of you on Windows for whom:
A. Use Older GPU Mode is Checked, and
B. Deactivate Native canvas is Unchecked, and
C. are still experiencing this strobing issue with a GPU that supports DirectX 12?
If so, could you please provide Photoshop's Help > System Info dialog text in this thread?
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Well done kglad, you're the man! Problem resolved!
Have yourself a magnificent day!
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Nope, doesn't work
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Photoshop has stopped opening files. I have tried psd, jpeg and nef. The main screen flashes black and white. I am running 64 bit Windows 10.
I have tried restarting Ps. Uninstalled Ps. Downloaded the latest version and installed with old preferences. No change. Installed with new preferences. No change.
im lost help please.
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try this...
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Nope
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When i try and open a file, even one thats been worked on before, the whole screen flashes black and white very fast. If i hold my mouse over the screen and press a button it stops flashing but doesnt show me any image.
I have tried restarting the application, restarting my computer, then deleting the app and reinstalling it before finally reinstalling a previous software version of the app all to no avail.
any help would be gratefully received
L
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@liberty29926488kdfp go to Edit > Preferences > Technology Previews and enable this option, then restart Photoshop
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@yaÄŸmur29927238fi9s go to Edit > Preferences > Technology Previews and enable this option, then restart Photoshop
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Its working now. Thanks a lot, I really appreciate it.
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@Parthsarthi2923555631mc go to Edit > Preferences > Technology Previews and enable this option, then restart Photoshop
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@Ged_Traynor Thanks your help. Its working now...
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@Parthsarthi2923555631mc you're welcome
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Had the same problem and it worked. Thanks.
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Thanks, I had the same problem. This fixed it.
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I had the same problem. Thank you for this solution!!!
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Also sorted for me. Thanks
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Edit > Preferences > Technology Preview and enabling Older GPU mode (pre 2016) worked for me.
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Since the new update, I can't get my photoshop to work anymore. The window keeps on blinking black and white, I can't see what I'm doing... I tried desinstall and reinstall photoshop, restarted my laptop, ... problem stays... Help?
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This worked for me:
Edit > Preferences > Technology preview, you will find an option labeled as "Deactivate native canvas", check mark it
I hope this help
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yes, open photoshop>edit>preferences>technology preview>check "disable native canvas" restart photoshop
<moved from cc desktop bugs>
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Thank you so much, everyone, it worked! woohoohoo 😉
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you're welcome